CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 798 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 26th September 2025

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CupsDirect 5 star review on 6th September 2025

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CupsDirect 5 star review on 31st August 2025

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CupsDirect 5 star review on 18th August 2025

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115

Anonymous

Anonymous // 01/01/2019

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English

“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”

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Posted 11 months ago

Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care

Posted 11 months ago

“Very good for support customers”

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Posted 1 day ago

“delivery really quich with no hassle, very good customer services”

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Posted 3 days ago

Hi there, Thank you so much for your fantastic 5-star company and product reviews! We're delighted to hear that you had a quick and hassle-free delivery experience, along with great customer service and that our products work so well for you. Thank you for your custom.

Posted 2 days ago

“Their champagne flutes are great and delivery is always super quick!!”

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Posted 5 days ago

Hi Charlotte, Thank you for your fantastic 5-star review! We're thrilled to hear that you love our champagne flutes and appreciate our speedy delivery. Your support means a lot to us!

Posted 2 days ago

“Excellent service and really good product”

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Posted 6 days ago

Hi Riyaz, Thank you for your wonderful 5-star reviews! We're so glad to hear that you received excellent service and that our Premium Bamboo Paddle Skewers Range works so well for you. Your custom is much appreciated

Posted 6 days ago

“Excellent quality and value”

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Posted 1 week ago

Hi Muhib, Thank you for your excellent 5-star review of CupsDirect and also our Original Hot Paper Cup Range 4oz. We're delighted to hear that you found our products to be of great quality and value. Your satisfaction is our top priority, and we appreciate your support.

Posted 1 week ago

“Good products, cheapest online 'like for like', prompt delivery and loyalty points that give discounts-what more could you want?!”

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Posted 2 weeks ago

“Always super fast delivery and great products at competitive prices.”

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Posted 2 weeks ago

Hi Julie, Thank you for your 5* company review of CupsDirect. Your support and custom is much appreciated.

Posted 2 weeks ago

“Quick and easy to order. Delivery was fast as well”

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Posted 2 weeks ago

Hi Julie, Thank you for your fantastic 5 star review! We’re glad to hear that you found our ordering process quick and easy, and that your delivery was fast. Your feedback and custom is much appreciated.

Posted 2 weeks ago

“Good Service!”

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Posted 3 weeks ago

“CupsDirect is a good, efficient company that delivers the products well and in time. The products it promotes are of good quality too.”

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Posted 3 weeks ago

Hi Anjna, thank you so much for your wonderful 5 star review! We're thrilled to hear that you found our company efficient and our products to be of good quality. Timely delivery is something we strive for, and it’s great to know we hit the mark for you. Your feedback means a lot to us! Warm regards, Team CupsDirect

Posted 3 weeks ago

“great value products and fast shipping thanks! shipping is a little expenseive and some products are only available in huge bulk quantities, which isn't always ideal for a small business, but still great”

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Posted 3 weeks ago

Hi Kitty, thank you for your great 5 star review! We're so glad you found our products to be a great value and appreciate your feedback on shipping costs and bulk quantities. We're always striving to improve, and your insights are valuable to us. We do also offer free of charge APC economy shipping on orders over £100 which you may find useful when placing your next order :) Thank you for your support!

Posted 3 weeks ago

“Everything perfect! Best boxes”

CupsDirect 5 star review on 6th October 2025

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Posted 3 weeks ago

Hi Urte, thank you so much for your 5 star review and the photo of how you use our Kraft Platter Boxes. Your food looks great! We appreciate your support and continued custom.

Posted 3 weeks ago

“Great range of products and good prices. A very effecient service with easy ordering, comprehensive product information and quick delivery. I highly recomend Cups Direct”

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Posted 3 weeks ago

“First time order with CupsDirect. I had issues with the courier that I tried to resolve directly but had no luck. As soon as I informed CupsDirect, they organised another parcel next day and was sorted right away. Was very impressed with their response times and service. The product was of good quality too. I would highly recommend 👍🏼”

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Posted 4 weeks ago

Hi Arif, thank you for your fantastic 5 star review! We're delighted to hear that our prompt responses and service left a great impression. Providing quick and effective support is always our priority, and we’re glad we could help. We appreciate your recommendation and continued custom.

Posted 3 weeks ago

“Excellent fast service as always. Great product1”

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Posted 1 month ago

Hi Emma, Many thanks for your 5* company review and for your review of our basic clear plastic cups. We appreciate you taking the time to review us so highly.

Posted 3 weeks ago

“Great service, quick delivery. Will use again.”

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Posted 1 month ago

Hi Scott, Thank you for your 5* reviews of CupsDirect and our products. We appreciate your continued custom

Posted 3 weeks ago

“Orders already delivered on time. Great service.”

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Posted 1 month ago

Hi Andrew, Thank you for your reviews of CupsDirect as a company and also the product reviews for the 8oz and 12oz cups you order from us. We're really glad you find both the service and products to be 5* and we appreciate your kind words and continued custom.

Posted 1 month ago

“Always really quick delivery which is brilliant! Really happy with cup quality too!”

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Posted 1 month ago

“Great products at a competitive price. Free delivery without having to buy loads that is quick too!”

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Posted 1 month ago

Hi Natalie, Thank you so much for your positive company and product reviews. I'm really glad to hear you are happy with both the service and products received from CupsDirect. Have a great rest of your week and thank you for your custom

Posted 1 month ago

“Great service everytime and a very quick delivery.”

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Posted 1 month ago

CupsDirect is rated 4.9 based on 798 reviews