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CupsDirect Reviews

4.9 Rating 831 Reviews
97 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,853
 Metrics Info
4.9
Based on 831 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Bill
Verified Buyer
“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”
Helpful Report
Posted 1 year ago
Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care
Posted 1 year ago
Rachel
Verified Buyer
“Super-quick delivery and great prices!”
Helpful Report
Posted 1 week ago
Hi Rachel, Thank you for your 5* review of CupsDirect and for reviewing the 12oz Original Hot cups too! We’re glad to hear you’re happy with the super-quick delivery and great prices. We are grateful for your continued custom. Kind regards, Team CupsDirect
Posted 5 days ago
Keith
Verified Buyer
“Good product and service”
Helpful Report
Posted 1 week ago
Hi Keith, Thank you for your 5* company review and also for your reviews on our 4oz paper water cones and basic clear plastic cups. We’re glad to hear you’re happy with the product and service. We appreciate your support and look forward to helping you again when you need more CupsDirect products! Kind regards, Team CupsDirect
Posted 5 days ago
Bhavik
Verified Buyer
“Very easy to order and I am able to obtain my invoice immediately”
Helpful Report
Posted 1 month ago
Wendy
Verified Buyer
“Best company we've dealt with in a long long time x”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Never any issues. Fast delivery. Great customer service.”
Helpful Report
Posted 1 month ago
Karen
Verified Buyer
“Great fast and profecional service”
Helpful Report
Posted 1 month ago
June
Verified Buyer
“Excellent service. This is the second time we have used CupsDiect, and the delivery arrived within 24 hours nd our dorections folowed by the courier used. The cups are strong and efficient, anf have rescued us from lots of washing up after meetings.”
Helpful Report
Posted 1 month ago
Karl
Verified Buyer
“Great prices & products Super fast delivery”
Helpful Report
Posted 1 month ago
Craig
Verified Buyer
“Great product. Received more than promptly. Fully expect to be repeating my order when needed!”
Helpful Report
Posted 1 month ago
Hi Craig, Thank you for your 5* review of CupsDirect. We’re glad to hear you’re pleased with the product and that delivery was prompt. We appreciate your support and look forward to helping you again when you need more Bento boxes and lids! Kind regards, Team CupsDirect
Posted 1 month ago
Ke
Verified Buyer
“fast delivery”
Helpful Report
Posted 2 months ago
Hi Ke, Thank you for your 5* reviews of CupsDirect and our 500ml Kraft quare paper bowls and lids. We’re glad to hear your delivery was fast and that you are happy with the quality. We appreciate your support and thank you for your custom. Kind regards, Team CupsDirect
Posted 2 months ago
Paul
Verified Buyer
“Order always arrives within 2 working days. Cheaper than any other company. Points to earn for money off. Sell hot cups with an aqueous lining that are fully recyclable locally. I won't use any other company for hot cups/ lids and cold drinks cups and they have a range of other useful disposables..”
Helpful Report
Posted 2 months ago
Hi Paul, Thank you for your 5* review of CupsDirect. We’re glad to hear your orders arrive quickly. Our Bio Recyclable - Double Wall Black Embossed Range that I can see you usually order is quite a new line so we really value your positive feedback on this. We appreciate your continued custom and look forward to helping you again soon. Kind regards, Team CupsDirect
Posted 2 months ago
Emma
Verified Buyer
“Excellent fast service as always - thank you! Great product too.”
Helpful Report
Posted 2 months ago
Hi Emma, Thank you for your 5* review of CupsDirect and your kind words about the excellent fast service and great product. We appreciate your support and look forward to helping you again soon. Kind regards, Team CupsDirect
Posted 2 months ago
Claire
Verified Buyer
“Great service, fast delivery and good quality products”
Helpful Report
Posted 2 months ago
Hi Claire, Thank you for your 5* company review of CupsDirect and your product reviews for our No.4 platters/lids. We’re glad you found our service fast and the products of good quality. We appreciate your feedback and look forward to helping you again soon. Kind regards, Team CupsDirect
Posted 2 months ago
Anonymous
Verified Buyer
“Ordering via the website is so easy and delivery always prompt.”
Helpful Report
Posted 2 months ago
FJORALB
Verified Buyer
“Very nice quality”
Helpful Report
Posted 2 months ago
Stuart
Verified Buyer
“Easy to deal with some one to speak to which I think is important these days”
Helpful Report
Posted 2 months ago
Hi Stuart, Thank you for your 5* review. We agree it's important to be able to speak with someone if you require advise or assistance throughout the ordering process. I'm glad you found the support team helpful on your recent order. We appreciate your feedback and look forward to assisting you again soon. Kind regards, Team CupsDirect
Posted 2 months ago
Koaml
Verified Buyer
“Good quality”
Helpful Report
Posted 2 months ago
Mark
Verified Buyer
“Great product,easy to order,delivered on time,superb!”
Helpful Report
Posted 3 months ago
Hi Mark, Thank you for your 5* review. We’re glad you found the product great, the ordering easy and delivery timely. We appreciate your feedback and look forward to helping you again soon. Kind regards, Team CupsDirect
Posted 3 months ago
Anonymous
Verified Buyer
“So easy to purchase and very quick delivery. Excellent all round!”
Helpful Report
Posted 3 months ago
Hi there, Thank you for your 5* review. We’re glad to hear the purchase process was easy and the delivery was quick. We appreciate your feedback and look forward to helping you again soon. Kind regards, CupsDirect
Posted 3 months ago
Anonymous
Verified Buyer
“We continue to be repeat customers for hospitality products from cups direct. They provide quality products at competitive pricing which is not very often beaten. The website is easy to navigate, particularly for repeating previous orders, and delivery is quick. While the carriage paid amount is quite a bit higher than some other suppliers, we purchase multiple items and optimize our delivery timing to make the best of this.”
Helpful Report
Posted 3 months ago
Hi there, Thank you for your 5* review. We’re glad to hear you’ve had a positive experience with our range, pricing, and easy ordering process, and that delivery fits your schedule. We appreciate your continued custom and will keep aiming to deliver great value. Warm regards, CupsDirect
Posted 3 months ago
CupsDirect is rated 4.9 based on 831 reviews
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