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CupsDirect Reviews

4.9 Rating 850 Reviews
97 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,910
 Metrics Info
4.9
Based on 850 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Bill
Verified Buyer
“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”
Helpful Report
Posted 1 year ago
Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care
Posted 1 year ago
Lynn
Verified Buyer
“Great value Quick delivery”
Helpful Report
Posted 5 days ago
Natalie
Verified Buyer
“Great prices, low minimum spend for free delivery which is great as I don't have much space to bulk buy. Also the rewards points add up pretty quickly to get a decent amount of money off!”
Helpful Report
Posted 1 week ago
Hi Natalie, Thank you for your 5-star company review of CupsDirect and also for reviewing the Bagasse Clams and straws you purchase from us so highly. We’re reallt glad to hear you’re happy with the products, prices and low free-delivery threshold. We appreciate you sharing your feedback and thank you for your continued custom. Kind regards, Team CupsDirect
Posted 1 week ago
Michael
Verified Buyer
“I use this company regularly, always consistent and good value. Recently ordered some cup and my drinks look ace.”
CupsDirect 5 star review on 14th May 2026
Helpful Report
Posted 2 weeks ago
Hi Michael, Thank you for your 5-star reviews and for choosing CupsDirect. We’re delighted to hear you find us consistent and good value, and that the cups have your drinks looking ace. We think they look great too and thank you for sharing the image. Kind regards, Team CupsDirect
Posted 1 week ago
Costas
Verified Buyer
“Excellent”
Helpful Report
Posted 3 weeks ago
Ayaz
Verified Buyer
“Great service”
Helpful Report
Posted 3 weeks ago
Bill
Verified Buyer
“This company are always my go to for disposable consumables for our busy little cafe. The customer services is always quick, friendly and extremely helpful. So great to deal with a real person on the other end of the chat!! Delivery is fast, efficient and always during working hours when the business is open. The invoicing and delivery communication is very much appreciated.”
Helpful Report
Posted 3 weeks ago
Hi Bill, Thank you for your 5-star review and for choosing CupsDirect as your go-to for disposable consumables. We’re glad to hear our team is quick, friendly, and helpful, and that you value talking to a real person. We're always here to help when/if needed. Thank you for your continued custom. Kind regards, Team CupsDirect
Posted 1 week ago
Nico
Verified Buyer
“Hi Cupsdirect as been supplying Cups and other products for the last 6 years always been very good company and we will carry on with them supplying us for the future . regards Nico Nico's Ices Ltd”
Helpful Report
Posted 4 weeks ago
Hi Nico, Thank you for your 5-star review and for many years of support. We’re glad to hear CupsDirect has been your reliable supplier for cups and other products, and we look forward to continuing to serve Nico’s Ices Ltd in the future. Kind regards, Team CupsDirect
Posted 1 week ago
Debra
Verified Buyer
“Excellent products and service. They always deliver when they say they will. So reliable”
Helpful Report
Posted 4 weeks ago
Hi Debra, Thank you for your 5* company review and your review for our 10" cake boards. We’re glad to hear you’re happy with our products and that we consistently deliver on time. We appreciate your feedback and your custom. Kind regards, Team CupsDirect
Posted 4 weeks ago
Emma
Verified Buyer
“Excellent products at competitive prices. The website is easy to navigate so ordering is easy and hassle free”
Helpful Report
Posted 1 month ago
Tom
Verified Buyer
“Easy to understand and use ordering system, good range of products, delivered before time”
Helpful Report
Posted 1 month ago
Jiawei
Verified Buyer
“There are so many options for the packaging. Price is competitive and service is fast. Highly recommended.”
Helpful Report
Posted 1 month ago
Zbigniew
Verified Buyer
“Quick delivery never had an issue”
Helpful Report
Posted 1 month ago
Dawn
Verified Buyer
“Always have what I want in stock and prompt delivery”
Helpful Report
Posted 1 month ago
Hi Dawn, Thank you for taking the time to review CupsDirect as a company and also for your product reviews. We’re glad to hear we always have what you need in stock and that delivery is prompt and that you are happy with the products you order from us. Kind regards, Team CupsDirect
Posted 1 month ago
PAUL
Verified Buyer
“GREAT PRODUCTS, BRILLIANT PRICES, QUICK DELIVERY TIMES, WHAT MORE COULD YOU ASK FOR”
Helpful Report
Posted 1 month ago
Tim
Verified Buyer
“Order came extra quick ( next day ) packing was excellent as well , noting but praise for the service.”
Helpful Report
Posted 1 month ago
Hi Tim, Thank you for your 5* review. We’re glad to hear your order arrived next day and that the packing and service were excellent. We are grateful for your custom. Kind regards, Team CupsDirect
Posted 1 month ago
Lyall
Verified Buyer
“easy to order, great quality and arrived on time. no complaints”
Helpful Report
Posted 1 month ago
Hi Lyall, Thank you for your 5* review. We’re glad to hear the order was easy, the quality great, and that it arrived on time. If there’s anything else we can do to help, just let us know and thank you for your custom. Kind regards, Team CupsDirect
Posted 1 month ago
Ali
Verified Buyer
“Been using them for quite a while and so far had a good experience.”
Helpful Report
Posted 1 month ago
Hi Ali, Thank you for your 4* review. We’re glad you’ve had a good experience with CupsDirect so far and appreciate your continued support. If there’s anything we can do to make your experience even better, please let us know. Kind regards, Team CupsDirect
Posted 1 month ago
Sharron
Verified Buyer
“Very happy with products and quickness of order.”
Helpful Report
Posted 1 month ago
Hi Sharron, Thank you for your 5* review of CupsDirect. We’re glad you’re happy with the products and the quick delivery. We appreciate your support and look forward to helping you again soon! Kind regards, Team CupsDirect
Posted 1 month ago
Rachel
Verified Buyer
“Speedy shipping”
Helpful Report
Posted 1 month ago
Rachel
Verified Buyer
“Super-quick delivery and great prices!”
Helpful Report
Posted 1 month ago
Hi Rachel, Thank you for your 5* review of CupsDirect and for reviewing the 12oz Original Hot cups too! We’re glad to hear you’re happy with the super-quick delivery and great prices. We are grateful for your continued custom. Kind regards, Team CupsDirect
Posted 1 month ago
CupsDirect is rated 4.9 based on 850 reviews
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