CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 673 Reviews

96 %

of reviewers recommend CupsDirect

4.8

Based on 673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 243777

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 10th December 2024

Wendy

CupsDirect 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”

Helpful Report

Posted 1 month ago

Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care

Posted 1 month ago

“I use these cups to make floral cupcake bouquets, they’re the perfect size to hold the cupcakes and elevate them in a bouquet style. CupsDirect always deliver quickly and will respond quickly to any queries you may have!”

Helpful Report

Posted 4 days ago

“Choice, I quickly found just what I wanted with lots of metrics for the cups to help. I baught No2 foil trays using similar good size descriptions. Prices are very good with prompt delivery. All-in-all, a good service.”

Helpful Report

Posted 5 days ago

“Excellent service and very quick..5 stars”

Helpful Report

Posted 1 week ago

“Cups arrived punctually and are of good quality.”

Helpful Report

Posted 1 week ago

“The quality is always great and I find the website very easy to order from. Delivery is also super quick!”

Helpful Report

Posted 1 week ago

Hi Liz, Thank you for your 5* review. It's great to hear you find our website easy to order from and are happy with the quality and delivery of our products

Posted 1 week ago

“Good service, fast delivery personally i can't complain.”

Helpful Report

Posted 2 weeks ago

Hi Antonello, I'm glad to hear you are pleased with the service, delivery and products you receive from us here at CupsDirect. Your burgers look really delicious!! Thanks for sharing the image of how you use our Newsprint Greaseproof bags

Posted 1 week ago

“The cups we ordered are bio recyclable and they arrived promptly and were well packaged. We will be using this firm again.”

Helpful Report

Posted 2 weeks ago

“I’ve used CupsDirect for 3 years and have always had great service, prompt delivery and their products are always very reliable ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 weeks ago

Hi Neil, We appreciate your kind review and continued custom. Thank you for sharing the image too - Your hot chocolates look delicious!!

Posted 1 week ago

“Excellent customer service and good quality products. Will certainly buy again from CupsDirect.”

Helpful Report

Posted 3 weeks ago

“The cups were left outside in the pouring rain in spite of instructions to leave the delivery in the shed!”

Helpful Report

Posted 3 weeks ago

Hi Janet, I'm so sorry to hear that the courier did not follow your leave safe instruction on your recent order from us. A member of our support team will contact you directly today to resolve this. Thank you for your feedback.

Posted 3 weeks ago

“Excellent product and fast delivery”

Helpful Report

Posted 3 weeks ago

“Always good service and great value delivery is very fast great all round”

Helpful Report

Posted 4 weeks ago

Hi Robert, Thanks for your 5* review and for your continued custom. We look forward to assisting you with your future orders. Have a great weekend.

Posted 4 weeks ago

“Had a great experience with this company from the get go! They where very helpful when finding the perfect packaging I was after and the quality of the packaging itself is top class. Would recommend!!”

Helpful Report

Posted 1 month ago

“Prompt service, cups look great for Christmas”

Helpful Report

Posted 1 month ago

Hi Sarah, thank you for your recent order of Festive Double Wall Hot Cups and for your 5* review. I'm so glad you are pleased with the products and service received. We look forward to assisting you with future orders. Have a great weekend!

Posted 1 month ago

“Great service, quality items, fast delivery”

Helpful Report

Posted 1 month ago

“Good service good quality”

Helpful Report

Posted 1 month ago

“Great Service”

Helpful Report

Posted 1 month ago

Hi Ayaz, Thanks for your product and company reviews of us here at CupsDirect. We appreciate your positive feedback and look forward to assisting you with future orders.

Posted 1 month ago

“Quality at it peak. I shall be ordering again.”

Helpful Report

Posted 1 month ago

Hi, really pleased to hear that! We look forward to assisting with your future orders. Have a great weekend!

Posted 1 month ago

“Super products delivered in great condition in record time. MARVELLOUS!”

Helpful Report

Posted 1 month ago

CupsDirect is rated 4.8 based on 673 reviews