CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 877 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”

Helpful Report

Posted 1 year ago

Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care

Posted 1 year ago

“Good service”

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Posted 4 days ago

Hi there, Thanks for the 5-star review! We’re glad you felt the service was good and are happy with the products. We appreciate your repeated custom. Kind regards, Team CupsDirect

Posted 2 days ago

“Excellent service and reasonable price”

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Posted 4 days ago

Hi there, Thanks for the 5-star review! We're thrilled you felt the service was excellent and the pricing reasonable. We appreciate your feedback and your custom. Kind regards, Team CupsDirect

Posted 2 days ago

“Very competitive prices and a low minimum order for free delivery which is great for my small business. Every item I have received has been good quality and I love that they are doing more and more eco friendly stock at affordable prices!”

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Posted 1 week ago

Hi Natalie, Thanks for the 5-star review! We’re glad to hear you’re happy with your products purchased from us and are happy with the quality and pricing. We appreciate your custom. Kind regards, Team CupsDirect

Posted 1 week ago

“Convenient. Environmentally friendly. Quick delivery”

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Posted 1 week ago

Hi Janet, Thanks for the 5-star review! We’re glad to hear you are happy with your items and received a quick delivery. We appreciate your custom. Kind regards, Team CupsDirect

Posted 1 week ago

“great prices , good items and updated customer service , good delivery times”

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Posted 2 weeks ago

Hi Maria, Thanks for the 5-star review! We’re glad to hear you’re happy with our products and customer service. We thank you for your custom! Kind regards, Team CupsDirect

Posted 2 weeks ago

“Very quick delivery. Good quality products.”

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Posted 2 weeks ago

Hi Dorota, Thanks for the 5-star review! We’re glad to hear you were happy with the quick delivery and good quality products. Thank you for your custom. Kind regards, Team CupsDirect

Posted 2 weeks ago

“Fab company to deal with for all our coffee consumables. Great prices and speedy delivery Even the delivery drivers are super friendly! We order regularly and highly recommend”

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Posted 3 weeks ago

Hi Rachel, Thanks for the 5-star review! We’re glad to hear you had a great experience with us, and that you appreciated our prices, speedy delivery, and friendly drivers. We really value your repeated custom! Kind regards, Team CupsDirect

Posted 3 weeks ago

“Bagasse food boxes. Great price,service and delivered on time”

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Posted 2 months ago

Hi Andy, Thanks for the 5-star review! We are glad to hear you have had a good experience shopping with us. We really appreciate your custom. Kind Regards, Team Cupsdirect

Posted 1 month ago

“Great Quality products with well packaged delivery and on time.”

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Posted 2 months ago

Hi Anthony, Thanks for your 5-star review. We are glad to hear you had a good experience with us and appreciate your support and custom! Kind Regards, Team Cupsdirect

Posted 1 month ago

“very good service, proper profesionals”

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Posted 2 months ago

Hi there, Thank you for the 5-star review! We really appreciate it and thank you for your custom. Kind Regards, Team Cupsdirect

Posted 1 month ago

“Best prices I can find, very quick delivery and good value rewards scheme for regular customers.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 5-star review! We’re glad you were happy shopping with us. We appreciate your custom. Kind regards, Team CupsDirect

Posted 1 month ago

“brilliant so glad I found Cups Direct, much cheaper than I was paying, and the are better quality. Next day delivery on most of my orders. recommend”

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Posted 2 months ago

“Ordered the coffee beans very prompt delivery excellent beans will definitely order them again thank you very much”

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Posted 2 months ago

“Great quality product, orders turned around & dispatched really fast.”

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Posted 2 months ago

Hi Gerard, Thank you for your kind words. We’re glad you’re happy with the great quality and the fast dispatch. Kind regards, Team CupsDirect

Posted 2 months ago

“Great company. Always helpful and immediate responses. Adele was very very helpful! Top notch customer service :)”

Helpful Report

Posted 3 months ago

Hi Bartek, Thank you for your kind words. We’re glad Adelle could help and that you’re happy with our customer service. We appreciate your continued custom. Kind regards, Team CupsDirect

Posted 2 months ago

“Prompt delivery and very good quality, very satisfied, thanks”

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Posted 3 months ago

Hi George, Thank you for your 5-star reviews. We’re glad to hear you’re happy with the prompt delivery and the quality of the 8oz AQ lined cups meets your expectations. Thank you for your custom. Kind regards, Team CupsDirect

Posted 2 months ago

“Speedy delivery Good quality product Would recommend 👌”

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Posted 3 months ago

Hi Rachel, Thank you for your 5-star company and product reviews. We’re glad the delivery was speedy and that you’re happy with the quality of the items you purchase from us. Thank you for your custom. Kind regards, Team CupsDirect

Posted 3 months ago

“Excellent service when products are in stock. However waited a long while for products to become available”

Helpful Report

Posted 3 months ago

Hi Sarah, Thank you for your feedback. We’re glad to hear you are generally happy with the service received from CupsDirect. We’re sorry about the wait time on some items but rest assured we are continually working to improve stock levels. Feel free to contact the support team directly via telephone or email and we will be happy to advise you on restock dates for the products you need. We appreciate your continued custom and will always be here to help if needed. Thank you, Support Team - CupsDirect

Posted 3 months ago

“Great product and delivery was really quick”

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Posted 3 months ago

“We have been using Cups Direct for many years now. It's easy to order and delivery is very prompt. We can't really ask for more than that”

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Posted 3 months ago

CupsDirect is rated 4.9 based on 877 reviews