CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.86

4.9 Rating 813 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 813 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

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CupsDirect 5 star review on 6th September 2025

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CupsDirect 5 star review on 31st August 2025

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CupsDirect 5 star review on 18th August 2025

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116

Anonymous

Anonymous // 01/01/2019

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English

“Always good quality product, as described. And quick efficient delivery choices.”

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Posted 7 months ago

“Great service, repeat customer. Good quality product. Thank you!”

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Posted 7 months ago

Hi Hannah, thank you for the 5 star review! We appreciate your continued custom.

Posted 7 months ago

“More than happy with products. Very quick delivery. Very pleased.”

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Posted 7 months ago

“Didn’t realise that you had to order the lids separately”

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Posted 8 months ago

Hi Lorraine, thank you for your feedback. We apologise for any confusion regarding the lids. We strive to make the ordering process as clear as possible, and your comments will help us improve. If you need assistance with your next order, feel free to reach out. We appreciate your support!

Posted 7 months ago

“I have found this company cheap, reliable and easy to deal with. I originally bought the wrong sized cups. There was no problem in changing them. Woking Film Club will be using the company regularly”

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Posted 8 months ago

Hi Debbie, thank you for your 5 star review! We're glad you've had a positive experience with our service. Your custom is appreciated.

Posted 7 months ago

“Recently took over the running of a business and they had previously used you! So far, have had a great service! Even when I ordered the wrong items, you were extremely helpful and quick to rectify my mistake!! ⭐️⭐️⭐️⭐️⭐️”

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Posted 8 months ago

Hi Lynsey, thank you for your 5 star review! We’re glad to hear that you’ve had a great experience with us. Thank you for your continued custom.

Posted 7 months ago

“Quick and effective supplier, I use cups direct for all my orders”

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Posted 8 months ago

Hi Amanda, thank you for your 5 star review. We appreciate your continued custom.

Posted 7 months ago

“Brilliant, quick delivery every time.”

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Posted 8 months ago

“Excellent company. Goods reasonably priced, service superb. Ordered noon one day and received order following morning, less than 24 hours later. Would highly recommend.”

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Posted 8 months ago

Hi Anthony, thank you for your 5 star review! We’re glad to hear you had such a positive experience with our service and delivery. We appreciate your custom.

Posted 7 months ago

“Order was delivered promptly, well within given time slot and dishes are good quality as usual.”

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Posted 8 months ago

“Efficient, helpful, and speedy service! No need to go anywhere else”

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Posted 8 months ago

Hi Sam, Thank you for your kind words. We're so pleased that you are happy with all aspects of CupsDirect. Thank you for your custom

Posted 8 months ago

“My order arrived in a timely manner and I got regular communications regarding time of delivery. I will definitely keep using CupsDirect.”

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Posted 8 months ago

Hi D, That's great to hear. I'm so glad you are happy with the service received. Thank you for your custom

Posted 8 months ago

“Great paper cups and lids for our coffee business. Always quick delivery”

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Posted 8 months ago

Hi Simeon, Thank you for your 5* company and product reviews and for your continued custom

Posted 8 months ago

“Great cups- really good quality. All consistently made well and no waste from the pack with dodgy ones.”

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Posted 8 months ago

“What a Company - What a Service - Excellent Products at Exceptional Prices - Delivered the next day.”

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Posted 8 months ago

“good selection of product.”

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Posted 9 months ago

“Fast delivery. Great prices and products. Highly recommend.”

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Posted 9 months ago

Many thanks for taking the time to review us here at CupsDirect. Your continued custom is much appreciated

Posted 8 months ago

“Fast delivery, good quality & price balance!”

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Posted 9 months ago

“Super fast delivery.”

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Posted 9 months ago

“Great product and recyclable. Fast delivery”

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Posted 9 months ago

CupsDirect is rated 4.9 based on 813 reviews