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CupsDirect Reviews

4.9 Rating 848 Reviews
97 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,899
 Metrics Info
4.9
Based on 848 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Kitty
Verified Buyer
“great value products and fast shipping thanks! shipping is a little expenseive and some products are only available in huge bulk quantities, which isn't always ideal for a small business, but still great”
Helpful Report
Posted 7 months ago
Hi Kitty, thank you for your great 5 star review! We're so glad you found our products to be a great value and appreciate your feedback on shipping costs and bulk quantities. We're always striving to improve, and your insights are valuable to us. We do also offer free of charge APC economy shipping on orders over £100 which you may find useful when placing your next order :) Thank you for your support!
Posted 7 months ago
Urte
Verified Buyer
“Everything perfect! Best boxes”
CupsDirect 5 star review on 6th October 2025 CupsDirect 5 star review on 6th October 2025
Helpful Report
Posted 7 months ago
Hi Urte, thank you so much for your 5 star review and the photo of how you use our Kraft Platter Boxes. Your food looks great! We appreciate your support and continued custom.
Posted 7 months ago
Kym
Verified Buyer
“Great range of products and good prices. A very effecient service with easy ordering, comprehensive product information and quick delivery. I highly recomend Cups Direct”
Helpful Report
Posted 7 months ago
Arif
Verified Buyer
“First time order with CupsDirect. I had issues with the courier that I tried to resolve directly but had no luck. As soon as I informed CupsDirect, they organised another parcel next day and was sorted right away. Was very impressed with their response times and service. The product was of good quality too. I would highly recommend 👍🏼”
Helpful Report
Posted 7 months ago
Hi Arif, thank you for your fantastic 5 star review! We're delighted to hear that our prompt responses and service left a great impression. Providing quick and effective support is always our priority, and we’re glad we could help. We appreciate your recommendation and continued custom.
Posted 7 months ago
Emma
Verified Buyer
“Excellent fast service as always. Great product1”
Helpful Report
Posted 7 months ago
Hi Emma, Many thanks for your 5* company review and for your review of our basic clear plastic cups. We appreciate you taking the time to review us so highly.
Posted 7 months ago
Scott
Verified Buyer
“Great service, quick delivery. Will use again.”
Helpful Report
Posted 7 months ago
Hi Scott, Thank you for your 5* reviews of CupsDirect and our products. We appreciate your continued custom
Posted 7 months ago
Andrew
Verified Buyer
“Orders already delivered on time. Great service.”
Helpful Report
Posted 7 months ago
Hi Andrew, Thank you for your reviews of CupsDirect as a company and also the product reviews for the 8oz and 12oz cups you order from us. We're really glad you find both the service and products to be 5* and we appreciate your kind words and continued custom.
Posted 7 months ago
Ava
Verified Buyer
“Always really quick delivery which is brilliant! Really happy with cup quality too!”
Helpful Report
Posted 7 months ago
Natalie
Verified Buyer
“Great products at a competitive price. Free delivery without having to buy loads that is quick too!”
Helpful Report
Posted 7 months ago
Hi Natalie, Thank you so much for your positive company and product reviews. I'm really glad to hear you are happy with both the service and products received from CupsDirect. Have a great rest of your week and thank you for your custom
Posted 7 months ago
Jo-Anna
Verified Buyer
“Great service everytime and a very quick delivery.”
Helpful Report
Posted 7 months ago
Mandy
Verified Buyer
“Professional, good communication and delivery on time”
Helpful Report
Posted 7 months ago
Natasha
Verified Buyer
“Aleasy excellent quality and a speedy delivery service”
Helpful Report
Posted 7 months ago
Hi Natasha, Thank you for your company and product reviews. We appreciate you taking the time to share your experience and we are so pleased to hear the platter boxes work so well for you. Thank you for your custom.
Posted 7 months ago
Mark
Verified Buyer
“Greaseproof bags are just what I wanted,perfect for serving burgers etc! A slightly larger size would be handy too!”
Helpful Report
Posted 7 months ago
Claire
Verified Buyer
“Excellent quality, customer care and fast delivery”
Helpful Report
Posted 8 months ago
Hi Claire, Thank you so much for taking the time to write your company and product reviews. I'm so pleased to hear that you find both the customer care and products received to be excellent. We appreciate your continued custom.
Posted 7 months ago
Christine
Verified Buyer
“Great customer service.”
Helpful Report
Posted 8 months ago
Hi Christine, Thank you so much for your 5-star review of CupsDirect. We really value your custom and will be happy to help with any future orders or queries you have.
Posted 7 months ago
Lynn
Verified Buyer
“Excellen and very quick service. Will definately be ordering again”
Helpful Report
Posted 8 months ago
Hi Lynn, Thank you for your fantastic 5-star review of CupsDirect! I'm so pleased to hear you were happy with the service received and we look forward to assisting you with future orders. Thank you for your custom
Posted 7 months ago
Andy
Verified Buyer
“Fast delivery on time ,product as stated,good price”
Helpful Report
Posted 8 months ago
Hi Andy, Thanks for your 5* review. We look forward to assisting you with future orders.
Posted 8 months ago
Gianfranco
Verified Buyer
“Excellent company to deal with, products continually delivered quickly and efficiently”
Helpful Report
Posted 8 months ago
Hi Gianfranco, Thank you for your 5* review of CupsDirect and for your kind words. We are so pleased that you are happy with both products and service received and are grateful for your continued custom.
Posted 8 months ago
Sean
Verified Buyer
“Got double wall cups from CupsDirect, seem to let less heat transfer than many others used, good quality and price”
Helpful Report
Posted 8 months ago
Hi Sean, Thank you for your reviews and 5-star ratings for both CupsDirect and the products you've ordered from us. We're pleased to hear that the quality and performance of our double wall cups exceeds your expectations. Your feedback means a lot to us, and we're glad to have you as a customer!
Posted 8 months ago
Jamie
Verified Buyer
“Very reliable order is always on time and most importantly undamaged.”
Helpful Report
Posted 8 months ago
CupsDirect is rated 4.9 based on 848 reviews
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