CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 823 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

CupsDirect 5 star review on 6th September 2025

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CupsDirect 5 star review on 31st August 2025

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117

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Anonymous // 01/01/2019

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English

“Great service, quick delivery. Will use again.”

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Posted 4 months ago

Hi Scott, Thank you for your 5* reviews of CupsDirect and our products. We appreciate your continued custom

Posted 4 months ago

“Orders already delivered on time. Great service.”

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Posted 4 months ago

Hi Andrew, Thank you for your reviews of CupsDirect as a company and also the product reviews for the 8oz and 12oz cups you order from us. We're really glad you find both the service and products to be 5* and we appreciate your kind words and continued custom.

Posted 4 months ago

“Always really quick delivery which is brilliant! Really happy with cup quality too!”

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Posted 5 months ago

“Great products at a competitive price. Free delivery without having to buy loads that is quick too!”

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Posted 5 months ago

Hi Natalie, Thank you so much for your positive company and product reviews. I'm really glad to hear you are happy with both the service and products received from CupsDirect. Have a great rest of your week and thank you for your custom

Posted 4 months ago

“Great service everytime and a very quick delivery.”

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Posted 5 months ago

“Professional, good communication and delivery on time”

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Posted 5 months ago

“Aleasy excellent quality and a speedy delivery service”

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Posted 5 months ago

Hi Natasha, Thank you for your company and product reviews. We appreciate you taking the time to share your experience and we are so pleased to hear the platter boxes work so well for you. Thank you for your custom.

Posted 5 months ago

“Greaseproof bags are just what I wanted,perfect for serving burgers etc! A slightly larger size would be handy too!”

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Posted 5 months ago

“Excellent quality, customer care and fast delivery”

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Posted 5 months ago

Hi Claire, Thank you so much for taking the time to write your company and product reviews. I'm so pleased to hear that you find both the customer care and products received to be excellent. We appreciate your continued custom.

Posted 5 months ago

“Great customer service.”

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Posted 5 months ago

Hi Christine, Thank you so much for your 5-star review of CupsDirect. We really value your custom and will be happy to help with any future orders or queries you have.

Posted 5 months ago

“Excellen and very quick service. Will definately be ordering again”

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Posted 5 months ago

Hi Lynn, Thank you for your fantastic 5-star review of CupsDirect! I'm so pleased to hear you were happy with the service received and we look forward to assisting you with future orders. Thank you for your custom

Posted 5 months ago

“Fast delivery on time ,product as stated,good price”

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Posted 5 months ago

Hi Andy, Thanks for your 5* review. We look forward to assisting you with future orders.

Posted 5 months ago

“Excellent company to deal with, products continually delivered quickly and efficiently”

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Posted 5 months ago

Hi Gianfranco, Thank you for your 5* review of CupsDirect and for your kind words. We are so pleased that you are happy with both products and service received and are grateful for your continued custom.

Posted 5 months ago

“Got double wall cups from CupsDirect, seem to let less heat transfer than many others used, good quality and price”

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Posted 6 months ago

Hi Sean, Thank you for your reviews and 5-star ratings for both CupsDirect and the products you've ordered from us. We're pleased to hear that the quality and performance of our double wall cups exceeds your expectations. Your feedback means a lot to us, and we're glad to have you as a customer!

Posted 6 months ago

“Very reliable order is always on time and most importantly undamaged.”

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Posted 6 months ago

“We’ve been ordering our cake boards from Cups Direct for years and they have never let us down. As soon as we place an order, it is shipped out and arrives the very next day every time. Their customer service is second to none, with staff who are always friendly, helpful, and happy to go the extra mile. It is rare to find a supplier that is this reliable, efficient, and a pleasure to deal with. Highly recommended.”

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Posted 6 months ago

Hi Lee, Thank you so much for your kind words and 5* company review of CupsDirect. We look forward to continuing to assist you on future orders with the same high level of service and appreciate your continued custom :)

Posted 6 months ago

“Wide selection, quality products, user friendly ordering process, excellent prices and prompt hassle-free delivery”

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Posted 6 months ago

Hi Ian, Thank you so much for taking the time to review both our products and services today. We appreciate your 5* review and value your continued custom.

Posted 6 months ago

“Good product”

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Posted 6 months ago

“Have used cups direct a few times recently - the product is good quality at a decent price and the turnaround time is quick.”

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Posted 6 months ago

Hi Kathryn, Thank you for your 5* company and product reviews. We are so please to hear you are happy with our products and services and we appreciate your continued custom.

Posted 6 months ago

“Gods quality, fast delivery”

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Posted 6 months ago

Hi Kokoro, Many thanks for taking the time to review CupsDirect along with some of our products today. We are grateful for your 5* rating of us as a company and for the products you purchase from us. Your continued custom is much appreciated.

Posted 6 months ago

CupsDirect is rated 4.9 based on 823 reviews