CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 762 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 762 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 15th May 2025

Anonymous

CupsDirect 5 star review on 6th May 2025

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CupsDirect 5 star review on 28th April 2025

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CupsDirect 5 star review on 17th April 2025

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108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived in a timely manner and I got regular communications regarding time of delivery. I will definitely keep using CupsDirect.”

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Posted 3 months ago

Hi D, That's great to hear. I'm so glad you are happy with the service received. Thank you for your custom

Posted 2 months ago

“Great paper cups and lids for our coffee business. Always quick delivery”

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Posted 3 months ago

Hi Simeon, Thank you for your 5* company and product reviews and for your continued custom

Posted 2 months ago

“Great cups- really good quality. All consistently made well and no waste from the pack with dodgy ones.”

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Posted 3 months ago

“What a Company - What a Service - Excellent Products at Exceptional Prices - Delivered the next day.”

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Posted 3 months ago

“good selection of product.”

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Posted 3 months ago

“Fast delivery. Great prices and products. Highly recommend.”

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Posted 3 months ago

Many thanks for taking the time to review us here at CupsDirect. Your continued custom is much appreciated

Posted 2 months ago

“Fast delivery, good quality & price balance!”

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Posted 3 months ago

“Super fast delivery.”

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Posted 3 months ago

“Great product and recyclable. Fast delivery”

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Posted 3 months ago

“fast turnaround”

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Posted 3 months ago

“We continue to use CupsDirect as our first go to for consumables for our cafe. As a small business we appreciate the competitive pricing on most of the products we source from them. A recent enquiry regarding a minor issue was dealt with professionally and with much courtesy; customer service is exemplary and much appreciated. Shipping is always fast and products arrive safely. While minimum order for shipping is on the higher side, the alternative cost for shipping is reasonable if we are in more of a hurry.”

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Posted 3 months ago

Hi Bill, Thank you so much for such a positive review across all aspects of CupsDirect. I'm glad to hear that your recent minor issue was resolved by our helpful support team who are always there to help. Many thanks for your continued custom

Posted 3 months ago

“Good product”

CupsDirect 4 star review on 24th March 2025

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Posted 3 months ago

“Always a great choice of products at a really good price. Great quality and a really efficient delivery system.”

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Posted 3 months ago

“Excellent service and price. All you need really when buying something.”

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Posted 3 months ago

Hi Sarah, Thank you for taking the time to write us a 5* review. We are so pleased to hear you are happy with our service and prices. I hope you have a great weekend

Posted 3 months ago

“ideal for use”

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Posted 4 months ago

“Very happy with the service, they always deliver on time”

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Posted 4 months ago

“Speedy delivery and good price for the food boxes ordered.”

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Posted 4 months ago

“Speedy delivery and excellent communication”

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Posted 4 months ago

“Good service & products”

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Posted 4 months ago

Hi Ayaz, Thank you for taking the time to review our products and services with a 5* rating. We value your continued custom

Posted 4 months ago

“Super products, always available, always cheaper than any other supplier in the UK, arrive promptly, free delivery over a certain order value, loyalty reward points give discounts, customer care online and over the phone is good too - couldn't ask for more! :-)”

Helpful Report

Posted 4 months ago

CupsDirect is rated 4.9 based on 762 reviews