CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying Cru Kafe for a long time, not always online as I can get it in my local Waitrose, I vere off every now and then but always come back as for me it is the nicest tasting, best crema in a pod.”

Helpful Report

Posted 3 years ago

“Started off well now chaos. Failed to process card change so told to open new account? Then had 3 deliveries in 2 weeks from old and new account none with recycling bags as requested. Phone calls and e mails not replied to at all.”

Helpful Report

Posted 3 years ago

“Espresso variety is lovely. One capsule with 2 large and 1 small press makes a beautiful Americano. Just the right size and strength, with crema. I then personally add a little cream. I have not tired of it over 2 years. CRU are very efficient and reliable, with a great ethical policy. Love it.”

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Posted 3 years ago

“Really nice Honduran organic coffee beans. Excellent delivery”

Helpful Report

Posted 3 years ago

“Honduras and Organic Expresso are excellent. Best of all is Indian, at the moment available in capsules. Please make this available in beans.”

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Posted 3 years ago

“Lovely coffee and real good value for organic coffee 😊”

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Posted 3 years ago

“What is there to say, I love the Organic Dark Roast, strength 9 because it's delicious.😋”

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Posted 3 years ago

“The decaf bags are particularly good, especially when left in the cup for ages.”

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Posted 3 years ago

“Excellent customer service when we enquired when we might expect our order. It actually took 15 days, but that was due totally to Royal Mail strikes which you were powerless to do anything about. You did give us some discount due to the delay which was a pleasant surprise.”

Helpful Report

Posted 3 years ago

“Delivery tools weeks to arrive, I called twice nobody answer and nobody replied later…you shouldn’t treat good customers like this…”

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Posted 3 years ago

“Every pod I've had has tasted great. Only drop a star because of the large amount of packaging that goes into a box. All recyclable but even so. The coffee is great.”

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Posted 3 years ago

“I bought some capsules for a friend for Xmas..... I was able to buy on amazon before covid but not any more it cost me £25 p/p and another e15 tax when it came to ireland coffee was only £35 ... any chance it would be back on amazon soon????”

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Posted 3 years ago

“Delicious coffee, swiftly delivered and always helpful staff.”

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Posted 3 years ago

“Excellent products & excellent service!”

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Posted 3 years ago

“No issues. Item delivered in a reasonable time, given the Postal situation.”

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Posted 3 years ago

“Absolutely the best coffee pods, I will never get another brand!”

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Posted 3 years ago

“Excellent product and quick delivery; awesome coffee!!”

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Posted 3 years ago

“Excellent coffee. Great service. Good price”

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Posted 3 years ago

“Absolutely love this coffee, great subscription and the price is reasonable.”

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Posted 3 years ago

“Excellent coffee, perfect service”

Helpful Report

Posted 3 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews