CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 869 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 869 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CRU had a recommendation in The Times somewhere so I ordered some pods as I was disappointed with all the other pods I have tried in my coffee maker, new last Christmas. It makes far and away better coffee.”

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Posted 3 weeks ago

“Fast efficient service Delicious range of coffees Great value for money”

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Posted 3 weeks ago

“I love this coffee so much”

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Posted 4 weeks ago

“Great tasting coffee decent prices and glad organic”

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Posted 4 weeks ago

“Your organic coffee is excellent will be ordering again just a quick note if you could let customers know if it is coming in multiple parcels thank you”

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Posted 1 month ago

“Lovely coffee and speedy delivery.”

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Posted 1 month ago

“Love, love, love the decaf coffee bags! They really make my morning coffee something I look forward to, even though I am sensitive to high levels of caffeine. Please continue to make these great little bags! If made according to the instructions, they make an excellent cup of decaf coffee, a welcome start to every day. Thank you so much, CRUKafe - you have a loyal repeat customer here! ☕☕☕”

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Posted 1 month ago

“Excellent quality coffee at great prices, especially if buying in any kind of bulk. It's now my default coffee.”

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Posted 1 month ago

“Terrific decaf coffee and terrific delivery service – highly recommended”

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Posted 1 month ago

“High quality, ethical coffee, with very prompt delivery”

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Posted 1 month ago

“Nice pods, very reasonable (at the sale price)”

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Posted 1 month ago

“Have been really impressed so far with every coffee I have tried & have recommend you to friends”

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Posted 1 month ago

“Really fresh tasting coffee with several layers and flavour notes coming through. Fast delivery and a great price Thoroughly recommend”

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Posted 1 month ago

“Coffee isn't bad but customer service...non responsive. I have put over a week as my response but to-date they haven't responded. I have cancelled my subscription and moved elsewhere where.”

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Posted 1 month ago

“Tempted by the Black Friday offers, I bought the coffee pod taster pack for my son in law - absolutely loved the coffee. I have also bought the ground selection for myself, but haven't tried it yet. Easy to navigate website, great selection of products, and for organic coffee, fair prices. Delivery was speedy.”

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Posted 1 month ago

“I've been buying CRU coffee for a couple of years now. I love that the coffee is organic and Fair Trade. There are coffees of all strengths for all tastes and you can really taste the differences. The prices are really good, too; much cheaper than organic coffee in your local shops. It's great, too, that you can buy pods, ground or beans. Customer service is also brilliant. The couple of times I've contacted them, I've felt that I was genuinely valued as a customer. In fact, once they contacted me to suggest a way I could save money!! Amazing. I recommended them to my coffee-loving grandson and he's every bit as impressed by them as I am.”

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Posted 1 month ago

“Always great CS and efficient order and delivery”

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Posted 1 month ago

“Brilliant customer service and, importantly, fantastic coffee. I have subscribed to their coffee pods for a couple of years and have not been disappointed.”

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Posted 1 month ago

“I am disappointed I thought it’s a free return I didn’t know I have to pay for return and then notify u when I’ve posted the return 10002119332”

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Posted 1 month ago

“Very pleased with my first trial, good coffee!”

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Posted 1 month ago

CRU Kafe is rated 4.6 based on 869 reviews