CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 855 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tempted by the Black Friday offers, I bought the coffee pod taster pack for my son in law - absolutely loved the coffee. I have also bought the ground selection for myself, but haven't tried it yet. Easy to navigate website, great selection of products, and for organic coffee, fair prices. Delivery was speedy.”

Helpful Report

Posted 3 weeks ago

“I've been buying CRU coffee for a couple of years now. I love that the coffee is organic and Fair Trade. There are coffees of all strengths for all tastes and you can really taste the differences. The prices are really good, too; much cheaper than organic coffee in your local shops. It's great, too, that you can buy pods, ground or beans. Customer service is also brilliant. The couple of times I've contacted them, I've felt that I was genuinely valued as a customer. In fact, once they contacted me to suggest a way I could save money!! Amazing. I recommended them to my coffee-loving grandson and he's every bit as impressed by them as I am.”

Helpful Report

Posted 4 weeks ago

“Always great CS and efficient order and delivery”

Helpful Report

Posted 1 month ago

“Brilliant customer service and, importantly, fantastic coffee. I have subscribed to their coffee pods for a couple of years and have not been disappointed.”

Helpful Report

Posted 1 month ago

“I am disappointed I thought it’s a free return I didn’t know I have to pay for return and then notify u when I’ve posted the return 10002119332”

Helpful Report

Posted 1 month ago

“Very pleased with my first trial, good coffee!”

Helpful Report

Posted 1 month ago

“Great coffee and very quickly sent. Looking forward to a long relationship with CRU Kafe”

Helpful Report

Posted 1 month ago

“Great coffee brilliant price”

Helpful Report

Posted 1 month ago

“My favourite coffee beans. Highly recommend!!”

Helpful Report

Posted 1 month ago

“Good quality coffee. Delivered quickly.”

Helpful Report

Posted 1 month ago

“Really great coffee, very good range of flavours and so nice to have organic coffee at such a good price. The decaffeinated is the best my husband has ever drunk.”

Helpful Report

Posted 1 month ago

“I haven’t been able to use them sadly as the pods are incompatible with my machine.”

Helpful Report

Posted 1 month ago

“Lovely coffee!”

Helpful Report

Posted 1 month ago

“This has completely changed my coffee drinking. So quick and easy just like tea bags. No mess. No cafilters to clean. Love the Colombian coffee bags and the decaff. Would definitely recommend to my friends! And I’ve managed to work out how to open the package. Tear down not across. It’s much easier.”

Helpful Report

Posted 1 month ago

“I’ve been using Wonky coffee for about a year now but I found the quality of the coffee flavour and the pod performance had deteriorated significantly over the past two months. I therefore tried Kru and was impressed with the flavour and the pod flow and consistency. I’m considering making my trial a more permanent option. I’m waiting to see if they can offer me an attractive price.”

CRU Kafe 5 star review on 14th November 2025

Helpful Report

Posted 1 month ago

“Very Nice coffee.”

Helpful Report

Posted 1 month ago

“Quck delievery of the offer and some delicious coffees. I added Decaf and Half Caf and they are a revelation for those moments when I dont need caffeine”

Helpful Report

Posted 1 month ago

“Fab coffee!!!”

Helpful Report

Posted 1 month ago

“Good value and decaff is great”

Helpful Report

Posted 1 month ago

“Delicious coffee and quick service”

Helpful Report

Posted 2 months ago

CRU Kafe is rated 4.6 based on 855 reviews