CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 854 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I subscribe to receive regular deliveries of Cru Kafe’s lovely Columbia. Coffee. They are always efficient and communicative about each delivery I get, so I can rely on it.”

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Posted 3 years ago

“Easy service and great coffee”

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Posted 3 years ago

“Love the decaf - still has decent taste (which I find many decafs don't). Like the recyclable aluminium (unless you have a food waste collection service - and few places in the UK do - then compostable capsules aren't great, and I think they taste of cardboard personally). Service excellent - prompt delivery.”

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Posted 3 years ago

“Perfect always! Been using them for years now. :0) x x x x”

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Posted 3 years ago

“Great coffee, great service”

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Posted 3 years ago

“Fab coffee, fantastic service. Really flexible and easy.”

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Posted 3 years ago

“Very nice coffee. Appreciated by all we serve it to. Excellent and reliable delivery service.”

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Posted 3 years ago

“Love the products and the helpful support.”

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Posted 3 years ago

“Always a good cup”

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Posted 3 years ago

“Service and products all excellent. Will be buying again.”

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Posted 3 years ago

“Quality coffee pods at a good price”

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Posted 3 years ago

“Excellent decaf (& the recyclability is a bonus).”

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Posted 3 years ago

“The best organic coffee available with excellent service”

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Posted 3 years ago

Thanks for the great review, John! So glad you're enjoying your CRU ❤️☕

Posted 3 years ago

“Didn't receive my order”

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Posted 3 years ago

Hi Jennifer, Thanks for taking the time to leave us a review, but sorry to hear you haven't received your order. This has actually been marked as delivered for quite a while now, so if you'd like to get in touch with us directly we'd be happy to help you solve the issue. help@crukafe.com Best, CRU team

Posted 3 years ago

“Easy to manage my subscription, it is nice to be able to try new coffees without hassle. It has also been easy to pause / amend my schedule. The lovely treats that sometimes appear have always been very welcome and taken me out of my ‘coffee comfort zone’. Some have become favourites. I appreciate their efforts for fair deals for traders / growers and the environment. I have a recycling ‘podder’ and will also try the recycling bags on offer. If I had the tiniest of feedback - rather than complaint - I got a lovely, metal pin with the logo on, in one of the boxes, and whilst I appreciate the gesture am unsure what to do with it! Wear it like a brand ambassador/ pin it to a cork board? Will pass it to charity shop, someone will find a use for it I’m sure 😊 Just jars slightly with otherwise very green credentials. I would recommend CRU.”

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Posted 3 years ago

Thank you so much for taking the time to leave us such a great review! ❤️☕

Posted 3 years ago

“I love CruKafe 💖💖💖 absolutely Love the quality and still can't get over it. Best thing i have ever subscribed to! 💖💖💖”

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Posted 3 years ago

Thanks Laveen for the fabulous review! So glad to have you as part of the CRU ❤️☕

Posted 3 years ago

“We love the coffee and easy subscription.”

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Posted 3 years ago

Thanks for the great review Lucas, great to have you as part of the CRU subscription ❤️☕

Posted 3 years ago

“Its the best capsule coffee we've tasted.”

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Posted 3 years ago

This makes us so happy! Thanks for the great review ❤️☕

Posted 3 years ago

“Excellent coffee and the coffee bags make it easy to make a great cup of proper coffee.”

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Posted 3 years ago

Thanks for the fabulous review, Angela ☕❤️

Posted 3 years ago

“Amazing coffee with half the caffeine. Wish I found you sooner!”

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Posted 3 years ago

CRU Kafe is rated 4.6 based on 854 reviews