CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,007 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fijn nespresso apparaat en verscheept naavr nederland enkel de verkeerde stroomstekker..”

Helpful Report

Posted 1 week ago

“Amazing coffee, taste is great and the quality of the pods is so much better now, as we had difficulties with the decaff one's but this has now been rectified. The only problem we now have, is that my wife and I have stopped having coffees when we are out, because NOTHING can match the CRU Kafe standards, taste and quality!!”

Helpful Report

Posted 1 week ago

“Good coffee as always. It would have been better if the pods had been wrapped protectively. Fortunately, none of them was damaged.”

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Posted 2 weeks ago

“Great ethical coffee, delivery seamless, switched from Nespresso, definitely the right choice”

Helpful Report

Posted 3 weeks ago

“Very Happy to have found Organic Toxin Free Quality Coffee Pods which work in my Phillips L'or Barista Sublime Machine with Excellent Price when subscribing ✨️”

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Posted 3 weeks ago

“Different flavours,always a delight to try them all. They are organic and from sustainable growers. Great coffee”

Helpful Report

Posted 4 weeks ago

“Superior customer service! They responded immediately when my coffee got stuck in customs and helped resolve the issue. The coffee is delicious, and I truly enjoy every cup!”

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Posted 1 month ago

“Thank you!”

Helpful Report

Posted 1 month ago

“Really good tasting coffee 😊”

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Posted 1 month ago

“Placing and receiving my order was not a smooth process for something that should have been so simple.”

Helpful Report

Posted 1 month ago

“Greatj taste”

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Posted 1 month ago

“I've been using this company for years. I'd been trying out various organic coffees, most of which cost about £11 - £12 a packet, and wasn't terribly impressed by any of them. I can't recall how I discovered Cru but, to find such reasonably-priced, fair-trade, organic coffee, was obviously exciting. I found all of their coffees to have great and distinctive flavours so have stuck with them. Their delivery times are excellent as is their customer service should you ever need some help. Can't recommend them highly enough.”

Helpful Report

Posted 1 month ago

“Love the differant flavours ,love the price deal ,love the good service.”

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Posted 1 month ago

“This is special and different”

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Posted 1 month ago

“Couldn't even fitt in my nescafe dolce gusto machine.”

Helpful Report

Posted 1 month ago

“I presume this is the baseball cap? It is too small for my adult son and is very poor quality. I don’t like it one little bit and will not give it to him - would be too embarrassed 😡😡😡”

Helpful Report

Posted 1 month ago

“I wish you would have a distribution center in the EU or an agreement with Amazon to reduce the cost and delay of shipping.”

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Posted 1 month ago

“Very good coffee and very helpful customer services”

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Posted 1 month ago

“Coffee is good. Selling is confusing, if not downright deceptive. I was sent a code offering me £33 credit on 1st 2 orders, split £16 each order. When I applied the code, only £10 was taken off the price. Now I am being emailed to subscribe again. The coffee is expensive & it’s not at all transparent what you pay.”

Helpful Report

Posted 1 month ago

“Love your coffee! Especially that it’s organic”

Helpful Report

Posted 1 month ago

CRU Kafe is rated 4.6 based on 1,007 reviews