CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 845 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your organic coffee is excellent will be ordering again just a quick note if you could let customers know if it is coming in multiple parcels thank you”

Helpful Report

Posted 1 day ago

“Lovely coffee and speedy delivery.”

Helpful Report

Posted 1 day ago

“Love, love, love the decaf coffee bags! They really make my morning coffee something I look forward to, even though I am sensitive to high levels of caffeine. Please continue to make these great little bags! If made according to the instructions, they make an excellent cup of decaf coffee, a welcome start to every day. Thank you so much, CRUKafe - you have a loyal repeat customer here! ☕☕☕”

Helpful Report

Posted 1 day ago

“Excellent quality coffee at great prices, especially if buying in any kind of bulk. It's now my default coffee.”

Helpful Report

Posted 2 days ago

“Terrific decaf coffee and terrific delivery service – highly recommended”

Helpful Report

Posted 2 days ago

“High quality, ethical coffee, with very prompt delivery”

Helpful Report

Posted 4 days ago

“Nice pods, very reasonable (at the sale price)”

Helpful Report

Posted 4 days ago

“Have been really impressed so far with every coffee I have tried & have recommend you to friends”

Helpful Report

Posted 4 days ago

“Really fresh tasting coffee with several layers and flavour notes coming through. Fast delivery and a great price Thoroughly recommend”

Helpful Report

Posted 4 days ago

“Coffee isn't bad but customer service...non responsive. I have put over a week as my response but to-date they haven't responded. I have cancelled my subscription and moved elsewhere where.”

Helpful Report

Posted 6 days ago

“Tempted by the Black Friday offers, I bought the coffee pod taster pack for my son in law - absolutely loved the coffee. I have also bought the ground selection for myself, but haven't tried it yet. Easy to navigate website, great selection of products, and for organic coffee, fair prices. Delivery was speedy.”

Helpful Report

Posted 6 days ago

“I've been buying CRU coffee for a couple of years now. I love that the coffee is organic and Fair Trade. There are coffees of all strengths for all tastes and you can really taste the differences. The prices are really good, too; much cheaper than organic coffee in your local shops. It's great, too, that you can buy pods, ground or beans. Customer service is also brilliant. The couple of times I've contacted them, I've felt that I was genuinely valued as a customer. In fact, once they contacted me to suggest a way I could save money!! Amazing. I recommended them to my coffee-loving grandson and he's every bit as impressed by them as I am.”

Helpful Report

Posted 1 week ago

“Always great CS and efficient order and delivery”

Helpful Report

Posted 1 week ago

“Brilliant customer service and, importantly, fantastic coffee. I have subscribed to their coffee pods for a couple of years and have not been disappointed.”

Helpful Report

Posted 1 week ago

“I am disappointed I thought it’s a free return I didn’t know I have to pay for return and then notify u when I’ve posted the return 10002119332”

Helpful Report

Posted 2 weeks ago

“Very pleased with my first trial, good coffee!”

Helpful Report

Posted 2 weeks ago

“Great coffee and very quickly sent. Looking forward to a long relationship with CRU Kafe”

Helpful Report

Posted 2 weeks ago

“Great coffee brilliant price”

Helpful Report

Posted 2 weeks ago

“My favourite coffee beans. Highly recommend!!”

Helpful Report

Posted 3 weeks ago

“Good quality coffee. Delivered quickly.”

Helpful Report

Posted 3 weeks ago

CRU Kafe is rated 4.6 based on 845 reviews