CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.58

4.6 Rating 901 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted to have found fair trade coffee for my nespresso machine.”

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Posted 3 years ago

“Good coffee, excellent, quick delivery times and, of you buy the little gadget for removing the grounds, you can help towards reducing waste and carbon footprints.”

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Posted 3 years ago

“Got delivery on time. Coffee good but would prefer a stronger taste, more bitter”

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Posted 3 years ago

“Always a pleasure to receive the CRU capsules and try the various flavours”

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Posted 3 years ago

“The subscription is a gift for someone else but they consistently tell me how much they enjoy your products coming through their letterbox.”

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Posted 3 years ago

“No issues. Orders are always delivered promptly.”

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Posted 3 years ago

“Gave as a gift, but recipient loved it.”

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Posted 3 years ago

“Amazing coffee and amazing customer service!”

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Posted 3 years ago

“Excellent coffee, great flavour, organic and at a good price.”

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Posted 3 years ago

“Excellent coffee and service 😀”

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Posted 3 years ago

“Cru Kafe organic produce best ever”

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Posted 3 years ago

“I love their coffee and the delivery and services are always flawless”

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Posted 3 years ago

“I love the coffee, the company ethos. Along with the option to recycle the pods 👍My frustration is with the decaf pods, they get crushed but don't pop and I'm wasting so many or so much time trying to use them. To start I just thought it might be my machine as it is fairly well loved! It only happens with the decaf pods. The coffee is great 😊 I'm also sad not to be able to pick up a packet at my local Waitrose anymore but all is well as I've started to a subscription now 😁”

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Posted 3 years ago

“Smoothest coffee I’ve had for a while, this is my go-to when I need decent coffee pods at a reasonable price. Not found anything better yet!”

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Posted 3 years ago

“When I order more Cru Kafe there is a quick response and my order comes promptly- no waiting around!”

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Posted 3 years ago

“Delicious ground decaf coffee without the mess. Great for putting on my plants too and recycling in my compost heap. Loving the coffee bags.”

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Posted 3 years ago

Thanks for the great review Michelle!

Posted 3 years ago

“Easy website & ordering process , quick delivery - sophisticated packaging with great quality coffee, great alternative to supermarket options! Will buy again !”

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Posted 3 years ago

So pleased to read this Elisabeth! Thanks for taking the time to leave us a great review.

Posted 3 years ago

“Excellent coffee and excellent customer service. Quick delivery as well and recyclable pods... Win, win, win!!!”

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Posted 3 years ago

Thanks for the fantastic review Chimene :)

Posted 3 years ago

“Great coffee at a great price. If there is ever an issue, I put in the wrong address, the customer service is also excellent.”

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Posted 3 years ago

Thanks Simon!

Posted 3 years ago

“best pod coffee out there”

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Posted 3 years ago

Happy to see you love your CRU Anya :)

Posted 3 years ago

CRU Kafe is rated 4.6 based on 901 reviews