CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 947 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three packets of beans were ordered but out of the three only one was beans. Had to give away the ground coffee family.”

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Posted 2 years ago

“Very good quality Good service as well”

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Posted 2 years ago

“Your web page and packaging/marketing/info on coffee etc are lovely BUT this is the second time I've tried your Decafe pods and it's the same slightly bitter taste. The first time I gave similar feedback and was told you would be introducing an alternative smoother decaf but having now tried it again it's still not the coffee I like drinking. I get it at my local coffee shops so it is out there - so I would suggest trying a different one as I would buy a smooth one if it was available.”

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Posted 3 years ago

“I am a new customer but so far so good; lovely coffee, good price.”

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Posted 3 years ago

“Great coffee, great service and a conscientious choice”

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Posted 3 years ago

“Great decaf coffee. Great service from all at Cru Cafe.”

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Posted 3 years ago

“Aluminium recyclable pods. Good quality organic coffee. The best I've found. I buy Ethiopian and Columbian regularly. I recommend.”

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Posted 3 years ago

“Amazing coffee, I’ve had ground and pod. The organic decaf is the best! quick delivery and excellent customer service.”

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Posted 3 years ago

“We enjoy drinking coffees from CRU Kafe as we find them the best pods on the market”

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Posted 3 years ago

“The order didn’t arrive yet”

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Posted 3 years ago

“Absolutely love CRU Kafe - the flavour of the coffees, the fact that they're organic, and that they care about their supply chain and the coffee growing communities.”

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Posted 3 years ago

“Great coffee and I especially love that CRU Kafe does a decaff and half caff box.”

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Posted 3 years ago

“No issues. Items were well packed and delivered in the stated timescale.”

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Posted 3 years ago

“Lovely coffee, beautifully packaged.”

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Posted 3 years ago

“As if I had an Expresso Machin !”

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Posted 3 years ago

“Still haven’t received my coffee after 2 orders were returned to Cru cafe after being incorrectly addressed.”

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Posted 3 years ago

“Love this coffee and the service quick easy and efficient”

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Posted 3 years ago

“This is the only coffee I can drink, without any bad sour or bitter after taste. The best coffee on market. Thank you”

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Posted 3 years ago

“Cru Kafe suits my palate. I am trying to persuade them to set up a subscription service so I don't have to remember to reorder”

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Posted 3 years ago

“Great organic coffee and great service (including recycling). What’s not to like!”

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Posted 3 years ago

CRU Kafe is rated 4.6 based on 947 reviews