CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You’re doing great! It was important for me to find an organic bean supplier and the fact your espresso blend is also the best tasting I’ve had is a bonus”

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Posted 2 years ago

“I ordered 18 packs for storage in October. 10 of them came with expiry date in Dec 2023. So I only have 2 months before the due date. I wrote an email to customer services but no one replied.”

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Posted 2 years ago

“Fabulous coffee & always delivered so quickly so I never run out!”

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Posted 2 years ago

“Great coffee Great Service Very fair prices for excellent quality coffee”

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Posted 3 years ago

“Great coffee bags, use them all the time! They arrived very quickly up here in Scotland after ordering, so delivery speed was very impressive indeed, and they were well packed in a very sturdy cardboard box. Thank you, CRU Kafe - you have a loyal customer here! 👍👍👍”

Helpful Report

Posted 3 years ago

“I have bought numerous coffee capsules from supermarkets trying to find my perfect taste preference but nothing suited then I came across CRU Kafe on line . I love the Expresso and Dark Roast flavours from CRU Kafe and orders are delivered quickly .”

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Posted 3 years ago

“I love the coffee and the customer service is excellent! I love that the coffee is organic and the different varieties are all wonderful, to suit all tastes. They ship quickly and are always happy to help. They are easy to get in touch with as they pick up the phone quickly without a wait. I am very happy and will continue to buy my pods from them.”

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Posted 3 years ago

“Great affordable nespresso compatible capsules”

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Posted 3 years ago

“I love your selection of organic pods”

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Posted 3 years ago

“Superb tasting coffee”

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Posted 3 years ago

“Your coffee is great but you never answer the phone, you never reply to voicemais, you never reply to emails and it's next to impossible to get a podback bag if you're on a subscription. Very unimpressed.”

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Posted 3 years ago

“Love the idea of drinking organic coffee. Very good coffee.”

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Posted 3 years ago

“I was looking for a new supplier for Nespresso compatible coffee pods after my previous supplier started charging very high postage. I was wary as previously had poor products that leaked grainy coffee grounds into the cup. But these CRU Kafe pods are perfect! I tried a variety pack to see what I liked and will be reordering soon:-) Organic and ethical plus great coffee - what’s not to like?”

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Posted 3 years ago

“Brilliant coffee and brilliant service!”

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Posted 3 years ago

“Service, and shipping were fantastic. Online ordering was very simple. The quality of the coffee is average. It all tastes the same and is very weak for expresso. My Nespresso struggles to puncture the pod for brewing.”

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Posted 3 years ago

“great stuff”

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Posted 3 years ago

“My dealingwith CRU have always been efficient and i really enjoy the organic coffee”

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Posted 3 years ago

“I received a shipment when I advised that my machine only took the larger pods. It would be nice to get a refund”

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Posted 3 years ago

“Great coffee; great customer service My favourite decaffeinated coffee”

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Posted 3 years ago

“Best organic coffee ever”

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Posted 3 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews