CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.58

4.6 Rating 901 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was damaged. Zero communication from company.”

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Posted 2 years ago

“very satisfied with products and service”

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Posted 2 years ago

“Great communication and attention to customer care. And great coffee too!”

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Posted 2 years ago

“Coffee is always just right even when I have a change and it is delivered pretty quick!”

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Posted 2 years ago

“This is delicious coffee from a caring company. Highly recommend - my mornings would not be the same without CRU Kafe.”

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Posted 2 years ago

“Good product Prompt delivery”

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Posted 2 years ago

“Excellent consistent flavour across the range Reliable pods that are easy to recycle Reliable service and delivery”

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Posted 2 years ago

“Great coffee - live the recycling .”

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Posted 2 years ago

“Would like more advice on the character of the different coffees”

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Posted 2 years ago

“Great coffee and great service”

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Posted 3 years ago

“Very efficient company to purchase a quality product.”

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Posted 3 years ago

“Really great products. Highly recommend.”

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Posted 3 years ago

“Great Coffee! enjoy it .”

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Posted 3 years ago

“I have been buying Cru Kafe for a long time, not always online as I can get it in my local Waitrose, I vere off every now and then but always come back as for me it is the nicest tasting, best crema in a pod.”

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Posted 3 years ago

“Started off well now chaos. Failed to process card change so told to open new account? Then had 3 deliveries in 2 weeks from old and new account none with recycling bags as requested. Phone calls and e mails not replied to at all.”

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Posted 3 years ago

“Espresso variety is lovely. One capsule with 2 large and 1 small press makes a beautiful Americano. Just the right size and strength, with crema. I then personally add a little cream. I have not tired of it over 2 years. CRU are very efficient and reliable, with a great ethical policy. Love it.”

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Posted 3 years ago

“Really nice Honduran organic coffee beans. Excellent delivery”

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Posted 3 years ago

“Honduras and Organic Expresso are excellent. Best of all is Indian, at the moment available in capsules. Please make this available in beans.”

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Posted 3 years ago

“Lovely coffee and real good value for organic coffee 😊”

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Posted 3 years ago

“What is there to say, I love the Organic Dark Roast, strength 9 because it's delicious.😋”

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Posted 3 years ago

CRU Kafe is rated 4.6 based on 901 reviews