Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,514 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well priced, delivery day is very exciting. Looking forward to the August delivery. However, not everyone drinks tonic with gin so inclusion of a different mixer would make my day. My sister gets the tonic though, so she might give you the extra star. 🌟😂”

Helpful Report

Posted 4 years ago

Thanks for the fab review Roz! Quite often we include an 'extra' mixer in the box so hopefully this is more up your street, but the perfect serve is always delicious too!

Posted 4 years ago

“The gin was delicious. The company were top class at delivering speedily. They even gave a free bottle of gin for sending the wrong one. So it was a win win. My only observation about the gin was it seemed to taste flat when we added the tonic. Both with the June and July editions. I tried the tonic on its own and it had fizz. I tried it with different ice cubes to see if that affected it but still when you combined the gin with the tonic it went flat. On its own the gin tasted great and with a fever tree tonic it also tasted lovely.”

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Posted 4 years ago

Thank you for your lovely review, we're so glad you've had a good experience with us so far, hopefully your next gin provides a bit more fizz!

Posted 4 years ago

“July was my first box and I love it. So much more than a bottle of gin! I'm not very adventurous with my mixers so loved getting some new ones to try. I will definitely buy again.”

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Posted 4 years ago

We couldn't agree more Nicky, thank you for your great review!

Posted 4 years ago

“Absolutely fantastic, a wonderful surprise!”

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Posted 4 years ago

Thank you for the great review Steve!

Posted 4 years ago

“This was a birthday present and whilst I have yet to try it seems great. Have to try recipes and cocktails.”

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Posted 4 years ago

Thank you for the great review Helena, we hope you enjoy it once you do get the chance to try it!

Posted 4 years ago

“Good day I received my wonderful surprise on Saturday Thank you. There has been a terrible mistake so someone needs to contact me asap Thank you”

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Posted 4 years ago

Thanks for your great review! We've responded to your email and think we've managed to sort your problem with ease!

Posted 4 years ago

“So much fun!”

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Posted 4 years ago

Thank you for your great review!

Posted 4 years ago

“Received promptly, the extra tonic and nibbles were perfect compliments.”

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Posted 4 years ago

Thank you for your great review!

Posted 4 years ago

“Loved the Gin but the syrup bottle could have been bigger”

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Posted 4 years ago

Thank you for your great review and your feedback! We provide enough syrup and mixer for two cocktails of the month and two perfect G&T's, and we hope you love them!

Posted 4 years ago

“Really impressed with my first box especially with the goodies received.”

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Posted 4 years ago

Thank you for your great review!

Posted 4 years ago

“Love the gin and the different snacks”

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Posted 4 years ago

Thank you for your lovely review, we love it too!

Posted 4 years ago

“Very nice intro to the CGC and a great half price deal, but an incorrect box was sent as my first delivery. I look forward to more deliveries and the chance to try more products. A few too many marketing emails for my liking as a new customer but happy to change my preferences on this.”

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Posted 4 years ago

Thank you for your great review and feedback, we have the correct box on its way to you now!

Posted 4 years ago

“Loved my first box,gin was lovely and now I can’t wait for my next one next month x”

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Posted 4 years ago

We hope you enjoy your next box just as much, thank you for your review!

Posted 4 years ago

“Very happy with the contents of my first box”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Lovely selection of gin and snacks. Loved the cocktails too.”

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Posted 4 years ago

Thank you for your great review!

Posted 4 years ago

“Lovely mix of products. Very unusual gin”

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Posted 4 years ago

Thank you for your great review Lynda!

Posted 4 years ago

“Good value & I love trying new gins - it gives me ideas for exploring things on my own”

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Posted 4 years ago

Thank you for your lovely review, we're glad we could help you explore!

Posted 4 years ago

“Really enjoy the different gins, and snacks each month. Only downside is not having the flexibility of when the monthly payment is collected - would have been 5 stars otherwise”

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Posted 4 years ago

Thank you for your great review and feedback Steve, if a payment doesn't go through straight away we will try again a few days later! We hope you continue to love your membership.

Posted 4 years ago

“Lovely gin”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Loved it would like to see something other than tonic as mixer”

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Posted 4 years ago

Thank you for your review, we frequently include other beverages as extras, but part of the box is the 'perfect G&T' so the tonics are needed, hopefully the extras can provide you something a little more exciting.

Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,514 reviews