Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,566 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received Box at the correct time and given regular updates on the tracking of my parcel. Really great introduction offer and looking forward to my next order. Highly recommend this club.”

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Posted 4 years ago

Thank you for your lovely review Allison! We're so glad our first box for you was well received, and I'm sure the rest will be too!

Posted 4 years ago

“Loved my first box ,cant wait for my next one x”

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Posted 4 years ago

Thank you for your review Julie, we hope you love it just as much!

Posted 4 years ago

“The delivery was prompt and the packaging was a triumph of product design. Inside everything was wrapped beautifully and securely. I am looking forward to trying the contents.”

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Posted 4 years ago

Thank you for your lovely review Hilary! We've recently started using new packaging so I'm so glad you love it!

Posted 4 years ago

“Absolutely lovely gin which I had never tasted before. Slight quibble was that one of the snack packets wasn't gluten free.”

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Posted 4 years ago

Thank you for your lovely review Rosemary! Having separate dietary boxes is something that we have thought about and would definitely like to introduce in the future, however, being a small company it's just not possible for us to do yet - I hope this makes sense.

Posted 4 years ago

“Liked the gin and all the extras that came with it. Only thing I would say is it would be better if some of the cocktails in the magazine were made from alcohol, mixers etc that were more likely to be already owned or easy to get hold of.”

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Posted 4 years ago

Thank you for your review and your feedback, we like to provide recipes for interesting and slightly different cocktails you may not have heard of, but this feedback will definitely get passed onto our mixologist!

Posted 4 years ago

“Lovely gin! Packaged really well. Great magazine”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Loved the Cuckoo Gin.”

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Posted 4 years ago

Thank you Val, we loved it too!

Posted 4 years ago

“Lovely chance to taste new cocktails. Delivery was on time.”

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Posted 4 years ago

Thank you for your lovely new review, hopefully you enjoy the next cocktail just as much!

Posted 4 years ago

“Well worth the monies. Still enjoying the Cuckoo gin😁 Hopefully will go and visit the distillery as it is not very far away from where I live.”

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Posted 4 years ago

We think the Cuckoo gin is beautiful so it's lovely to hear you agree! If you do manage a visit, send us some pictures!

Posted 4 years ago

“I love how nice all of the gin has been. The only thing I would comment is more variety on the tonic water as I really dislike the London essence and have noticed this is the main brand you use. Other than that everything has been perfect!”

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Posted 4 years ago

Thank you for your review and your feedback! We use different tonics as much as we can and try not to have too many repeats, but brands will pop up more than once if they're well received!

Posted 4 years ago

“Always delivered on time and very well packed”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Nice Gin and I loved the snacks this month. It’s a loverly bottle to add to my collection.”

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Posted 4 years ago

The bottles are always so beautiful! Thanks for your review.

Posted 4 years ago

“The variety and the samples!”

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Posted 4 years ago

We wouldn't want you to receive the same snacks every month! Thanks for your review.

Posted 4 years ago

“Some really fantastic gins that never fail to hit the mark. Wonderfully paired tonics and of course the best part is how they come with all the ingredients needed to try a delicious cocktail each time. Excellent value as well for craft gin, and tonics, and a cocktail. One small fault is the provided snacks are normally too esoteric for my tastes, but occasionally there’s a lovely one and even excluding the snacks, the value of the drinks is excellent!”

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Posted 4 years ago

Thank you for your lovely review John! Even though the gin is the star of the show, we always want our members' to enjoy every component of our delicious boxes, hopefully we find something that hits the spot soon!

Posted 4 years ago

“Why can’t the magazine be packed just as careful as the gin, as every month it looks like it has been an afterthought and just stuffed in the box. Always damaged but this month was damaged beyond recognition. If it was even rolled it would be better.”

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Posted 4 years ago

Thank you for your review and your feedback Stephen, we've discussed this with our warehouse team in the hope that we can rectify this and everything will arrive in absolutely perfect condition.

Posted 4 years ago

“Have loved all the different gins we’ve had and like being challenged to be more adventurous with the syrups and recipes in the magazine.”

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Posted 4 years ago

Thank you for your review Kevin! Our mixologist loves making the cocktails for you all to try!

Posted 4 years ago

“Love the excitement of waiting for my box to arrive and opening it up! I've had one box so far and really enjoyed it, I can't wait for my next to arrive soon!”

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Posted 4 years ago

Thank you for your lovely review Heather, we hope you enjoy the next one just as much!

Posted 4 years ago

“Fantastic service. Love the different gins”

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Posted 4 years ago

Thank you for your review Mina! Whilst the gin is the star of the show we pride ourselves in our service so it's so lovely to hear.

Posted 4 years ago

“So nice when the postman ring's the bell, The joy of Gin on the door step.”

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Posted 4 years ago

We couldn't agree more Joyce, there's no better delivery! Thank you for your review.

Posted 4 years ago

“Yes I loved April’s box”

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Posted 4 years ago

Thank you so much, April's box was a popular one and we are proud it did so well.

Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,566 reviews