Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,514 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the Cuckoo Gin.”

Helpful Report

Posted 4 years ago

Thank you Val, we loved it too!

Posted 4 years ago

“Lovely chance to taste new cocktails. Delivery was on time.”

Helpful Report

Posted 4 years ago

Thank you for your lovely new review, hopefully you enjoy the next cocktail just as much!

Posted 4 years ago

“Well worth the monies. Still enjoying the Cuckoo gin😁 Hopefully will go and visit the distillery as it is not very far away from where I live.”

Helpful Report

Posted 4 years ago

We think the Cuckoo gin is beautiful so it's lovely to hear you agree! If you do manage a visit, send us some pictures!

Posted 4 years ago

“I love how nice all of the gin has been. The only thing I would comment is more variety on the tonic water as I really dislike the London essence and have noticed this is the main brand you use. Other than that everything has been perfect!”

Helpful Report

Posted 4 years ago

Thank you for your review and your feedback! We use different tonics as much as we can and try not to have too many repeats, but brands will pop up more than once if they're well received!

Posted 4 years ago

“Always delivered on time and very well packed”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Nice Gin and I loved the snacks this month. It’s a loverly bottle to add to my collection.”

Helpful Report

Posted 4 years ago

The bottles are always so beautiful! Thanks for your review.

Posted 4 years ago

“The variety and the samples!”

Helpful Report

Posted 4 years ago

We wouldn't want you to receive the same snacks every month! Thanks for your review.

Posted 4 years ago

“Some really fantastic gins that never fail to hit the mark. Wonderfully paired tonics and of course the best part is how they come with all the ingredients needed to try a delicious cocktail each time. Excellent value as well for craft gin, and tonics, and a cocktail. One small fault is the provided snacks are normally too esoteric for my tastes, but occasionally there’s a lovely one and even excluding the snacks, the value of the drinks is excellent!”

Helpful Report

Posted 4 years ago

Thank you for your lovely review John! Even though the gin is the star of the show, we always want our members' to enjoy every component of our delicious boxes, hopefully we find something that hits the spot soon!

Posted 4 years ago

“Why can’t the magazine be packed just as careful as the gin, as every month it looks like it has been an afterthought and just stuffed in the box. Always damaged but this month was damaged beyond recognition. If it was even rolled it would be better.”

Helpful Report

Posted 4 years ago

Thank you for your review and your feedback Stephen, we've discussed this with our warehouse team in the hope that we can rectify this and everything will arrive in absolutely perfect condition.

Posted 4 years ago

“Have loved all the different gins we’ve had and like being challenged to be more adventurous with the syrups and recipes in the magazine.”

Helpful Report

Posted 4 years ago

Thank you for your review Kevin! Our mixologist loves making the cocktails for you all to try!

Posted 4 years ago

“Love the excitement of waiting for my box to arrive and opening it up! I've had one box so far and really enjoyed it, I can't wait for my next to arrive soon!”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Heather, we hope you enjoy the next one just as much!

Posted 4 years ago

“Fantastic service. Love the different gins”

Helpful Report

Posted 4 years ago

Thank you for your review Mina! Whilst the gin is the star of the show we pride ourselves in our service so it's so lovely to hear.

Posted 4 years ago

“So nice when the postman ring's the bell, The joy of Gin on the door step.”

Helpful Report

Posted 4 years ago

We couldn't agree more Joyce, there's no better delivery! Thank you for your review.

Posted 4 years ago

“Yes I loved April’s box”

Helpful Report

Posted 4 years ago

Thank you so much, April's box was a popular one and we are proud it did so well.

Posted 4 years ago

“Great 1st box, looking forward to 2nd”

Helpful Report

Posted 4 years ago

Hi Linda, thank you so much for your review. We hope the 2nd box lives up to your expectations!

Posted 4 years ago

“Exceeded expectations our first two gins were lovely so we've decided to stay in the club we really look forward to our gin arriving”

Helpful Report

Posted 4 years ago

I'm so glad you loved our gins so much Suzanne, we hope you enjoy the future boxes as much!

Posted 4 years ago

“Great gin and tonic. Not so keen on the odd flavoured snacks - snail flavoured chips and would prefer more standard flavours.”

Helpful Report

Posted 4 years ago

We're so glad to hear you enjoyed the gin! Not to worry if you weren't too keen on this months snacks, they always vary and hopefully next time they'll be more to your taste!

Posted 4 years ago

“Fab box of goodies, love the magazine that has all the recipes. The snacks and treats just work so well and round up the specific gin you receive.”

Helpful Report

Posted 4 years ago

Thanks for your lovely review! We aim for the box to work smoothly together and compliment the gin so it's always nice to hear that's worked!

Posted 4 years ago

“Lovely gift box, gin nice too.”

Helpful Report

Posted 4 years ago

Thank you for your review Robert, we hope the boxes continue to impress.

Posted 4 years ago

“I have been very pleased with my first two boxes, the gins and mixers have been lovely and I like all the cocktail and other recipes in the magazine. I think the snacks are a bit odd, the sweet things I don’t feel go with gin, for instance there were two small packets of savoury snacks along with a single madeleine and a very small chocolate bar and a honeycomb bar in the last box. It would be better to have less variety, perhaps one or two larger bags of savoury snacks.”

Helpful Report

Posted 4 years ago

We always try to provide a variety of snacks as we know that our members' have different tastes, but thank you so much for your feedback! We hope you enjoy your next box just as much.

Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,514 reviews