Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.85

4.9 Rating 2,685 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Anonymous

Anonymous // 01/01/2019

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“I have used Courier Expert several times in the last month, I was very impressed by the customer service and computer updates. I decide to use Courier Expert more frequently and so set up an account. However as soon as I did this, I was given a 15% price increase. I had found Courier Expert to be competitive to other couriers we had used but now I cannot justify the extra cost.”

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Posted 9 years ago

Thnak you for your review! - Courier Expert

Posted 9 years ago

“The office staff were very helpful and did their very best to make sure that this very urgent parcel got to London. The driver wasn't quite as timely as we were expecting and really struggled to find / stop at the practice, which is not that easy to manage but he did seem to make a bit of a meal out of it! However, all in all I was impressed with the service, the parcel got to the destination just in time and I would use the service again.”

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Posted 9 years ago

Thank you Liz! We will check why this happened with our driver. We hope you use us again soon!

Posted 9 years ago

“Excellent service & communication Recommended 5*”

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Posted 9 years ago

Thank you Gabor! we hope to hear from you again soon.

Posted 9 years ago

“Fantastic service, very quick! Will definitely use again.”

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Posted 9 years ago

Thank you Teresa! Hope to hear from you again soon!

Posted 9 years ago

“Turned up late, drove slowly and arrived late.”

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Posted 9 years ago

Hi Micheal We are terribly sorry that you have had a bad experiance we will speak to the driver involved and make sure this doesnt happen again.

Posted 9 years ago

“The courier arrive late. We had to phone the courier to find out where he was. He was sat across the road from the office in a car park and was expecting us to take the parcel to him.”

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Posted 9 years ago

Dear Stephen, I do apologise that you have had this experience as this is not normal practice at all for Courier Expert. We will speak to the driver involved and make sure this does not happen again. Kind regards, Courier Expert.

Posted 9 years ago

“Great service would use again”

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Posted 9 years ago

Thank you Brian, we will look forward to hearing from you again soon!!

Posted 9 years ago

“Quick response, pick up when requested. Friendly delivery drivers.”

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Posted 9 years ago

Thanks for a nice reponse, I hope we can be a service to you in the future

Posted 9 years ago

“Very courteous telephone manner. Quick quotation. Highly competent and organized. Speedy pick up of goods. Informed me of the ETA througout the journey. The driver was cheerful and extremly polite- a credit to his company. Driver went the extra mile to wait at the delivery address for several hours and the waiting charge was very reasonable. Very competive pricing. Courier Expert is a very easy and transparent company to deal with. I could not recommend this Courier Expert enough and I will be using them again.”

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Posted 9 years ago

Thank you Paul for your kind review! We look forward to hearing from you again soon!

Posted 9 years ago

“Fantastic customer service on the phones and the couriers were on time on both occasions, delivering our goods in perfect condition. Would use again without hesitation.”

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Posted 9 years ago

Thank you Dan for your kind review!

Posted 9 years ago

“Great service. Very professional and friendly service when obtaining quote and paying for courier. Pick up time as quoted, no issues with delivery and delivered within 30 mins of quoted earliest time. The delivery was reported to me by your email service before the recipient had chance to telephone me and tell me it had arrived. I would certainly use your company again.”

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Posted 9 years ago

Thank you Ian! we hope you use us again soon!

Posted 9 years ago

“good communication, reliable”

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Posted 9 years ago

Thank you for your review Justyna!

Posted 9 years ago

“Very professional and quick service. Many thanks Sam Armstrong Hexagon leasing”

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Posted 9 years ago

Thank you Sam for your review!

Posted 9 years ago

“Perfect service”

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Posted 9 years ago

Thank you for your review!

Posted 9 years ago

“Very helpful and understanding of the time constraint. Gentleman that collected my parcel was lovely and explained the process without me asking.. And the lady I made the booking with was very kind.. Very reassuring :) thank you!”

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Posted 9 years ago

Hi Sharan, Thank you for taking the time to leave us a great review, always happy to help!

Posted 9 years ago

“I highly recommend Courier Expert for their professional, reliable and speedy service. From my initial enquiry, to meeting Narinda the courier at my premises, to speaking to him briefly en route, to him contacting me immediately upon delivery, I was treated as a priority and valued customer. Thank you for such excellent service.”

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Posted 9 years ago

Thank you Maggie! We hope you use us again soon!

Posted 9 years ago

“I was not happy with the service. Even though I stated that I would be on my own and would only be able to give minimal help with a 67 kilo fridge, I did not think the courier was well equipped for the job. He was not able to move the fridge over the doorstep and i noticed as he was doing it the bottom of thhefridge was getting scratched. So we had to enlist my sons help, who happened to be there, endangering the backs of both my 16 year old son and the courier. If the courier had had a ramp the whole process would have been simpler and definitely better complying with health and safety. I couldn't believe he didn't have one in his van. Considering the service was not cheap and I paid almost 300 £ for this I would have expected the man on the job to be allocated some basic equipment to do the job as safely as possible and with no damage to the item.”

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Posted 9 years ago

Dear Barbara, I am sorry to hear that you were not happy with the service. We have looked deeply into this and have listened to the calls to ensure a better service for you and others in the future. Upon booking this job you did not mention to us your expectation of needing any additional equipment to help with the loading of the fridge. You stated "between the two of us that's fine I just can't do it on my own". Had you mentioned at the time of booking, that there would be no assistance provided for the driver, then we would not have proceeded with it and advised you accordingly. Again we apologise that you had a bad experience with us

Posted 9 years ago

“Excellent service. the courier kept in touch so that I could follow his journey. if needs be I would use again.”

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Posted 9 years ago

Thank you Muriel! We hope you use us again soon!

Posted 9 years ago

“your service kept our customer happy. Thanks guys!”

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Posted 9 years ago

Thanks Sean! We hope you use us again soon

Posted 9 years ago

“I booked a last minute same day courier and was very impressed. The driver arrived within 30 minutes of me booking and delivered in good time. Would recommend to any other person looking for a quick and reasonable same day vehicle.”

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Posted 9 years ago

Thanks for the Comment hopefully we can assist you again in the futre and thanks for recommened us :)

Posted 9 years ago

Courier Expert - Delivery is rated 4.9 based on 2,685 reviews