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Country Hotel Breaks Reviews

4.7 Rating 1,901 Reviews
95 %
of reviewers recommend Country Hotel Breaks
Company Reviews Metrics Info
4.7
Based on 1,901 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Country Hotel Breaks Reviews

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
****
Unverified Reviewer
“I completed the websites "contact us" on Monday to complain about a particular hotel I had stayed in the previous night, so far I've heard nothing not even an acknowledgement. However, whilst trying to use the balance of the voucher I was given on another hotel then I had an almost instant response. So my overall opinion is they are happy to help you book but don't really want to know after that. It's put me off using buying a voucher from these for the future. Plus I looked at the hotel cost whilst there and it was quite abit cheaper so another reason not to use them, which is a shame as this sort of thing makes a nice gift.”
Helpful Report
Posted 5 years ago
Dear Jo, Thank you for your review, although I am sorry to hear that you think we do not take feedback seriously. We have not received an email from you regarding a recent stay at a hotel – as you mention that you completed a website “contact us” form I wonder if you were perhaps looking at the hotel’s direct website, as we only have our email address on our contact page, not a form to complete. Please do send your complaint to us at reservations@offpeakluxury.com as we take all feedback very seriously and will investigate any negative experiences during a stay at one of our hotels. I wish you had mentioned this when we were dealing with your voucher redemption so that we could have dealt with it easily without you feeling neglected as a customer. Warmest wishes Offpeakluxury
Posted 5 years ago
Anne ****
Verified Buyer
“Unlike most other web sites the prices quoted are per person and not per room - an expensive mistake as I could have got a deal cheaper from the hotel direct. My mistake and I won't make it twice! If it looks too good a deal to be true, then it probably is.”
Helpful Report
Posted 5 years ago
Dear Mrs Bone, Thank you for your review of Country Hotel Breaks. While our initial prices are shown as "per person per stay (based on two sharing)", once you have clicked on the "Book now" button the total price per room (or per reservation, if booking multiple rooms) is shown as the "Total booking price". This price shows on each subsequent page and is again confirmed before you are prompted to confirm your reservation by entering your payment information. We do hope that you enjoyed your stay at Rhinefield House Hotel. Warm regards, Offpeakluxury
Posted 5 years ago
Country Hotel Breaks is rated 4.7 based on 1,901 reviews
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