Would give it more stars if it had any kind of air condition in the room, temperature was so hot that elderly people could easily suffer a serious health risk! Windows fixed to stop from opening, which always annoys me, why do that? Needless to say my wife I did not sleep at all. And even contemplated sleeping in the car. Staff were very nice and friendly, however, if you are still going to enforce mask wearing for guests (after 19th July) then the staff should wear them too, one manager never did. If you advertise that your hotel set in billions of acres then at least set up some walks/paths to access some of it, only bit available was the grass to the rear with red and white tape sectioning access off! It was nearly 40 degrees and a walk in the woods would have been awesome. For a hotel claim this level of quality, you can’t have roadside cafe table settings and pots to stick sugar sashays in, and hold buffet breakfast that was set up the night before so everything was warm - including juice drinks ! In COVID times I assume the surfaces of the outside seating areas would be cleaned, however my Diet Coke glass was still there at breakfast so assume no one cleaned up from night before. Was also told by manager that in the evening it was bar service only… then to hear later that this was not true as staff were going around asking guest for orders… this was when I order my coke.. which took 20 minutes to arrive.