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Cotswold Trading Reviews

4.9 Rating 2,213 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

4.9

Based on 2,213 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for over 20 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From big name brands such as Orla Kiely, Garden Trading, Cath Kidston and Voyage Maison to independent boutique designers including Powder Design, Bronte by Moon, Inouitoosh and The Braided Rug Company, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
36 High Street
BROADWAY
WR12 7DT

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Cotswold Trading 5 star review on 23rd April 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 24th November 2023

Cotswold Trading 5 star review on 15th October 2023

10

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cards and quick delivery were entirely satisfactory.What I did have a slight issue with is the website,finding what you know is there ,and that it is out of stock,which is not surprising , because it is such a lovely card.Too many cards go flashing by,and found it not simple to claim discount offered. While stylised depictions of animals and birds are artistic,the depictions of the representations being lifelike, entirely in their own accurate surroundings have even a greater impact.”

Hi Peter, Thank you for taking the time to leave us a detailed review. Great to hear the cards and delivery were to your liking. I'm sorry to hear you found the website difficult to navigate at times. We often keep out of stock products showing online so customers know we stock them and can request email notifications for when they're back in stock. Regarding the depictions of products, we often take the imagery directly from the supplier so we have no influence over this, but any lifestyle shots we take ourselves we try to make as user friendly as possible. We hope you will come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ecxcellent service , I love this shop”

Hi Elizabeth, Thank you for your compliments on our service. Great to hear you're a fan of our shop as well and we look forward to welcoming you in store or online again soon. Best Wishes Sophie (Cotswold Trading)

“Quality item, well packaged and quick delivery. This is my second purchase from Cotswold Trading and will buy from them again.”

Hi Nigel, Great to hear this is your second purchase from us, we welcome you back to place more orders with us again in future. Best Wishes Sophie (Cotswold Trading)

“A*** company”

Hi Jane, Thank you for your rating of our company, we really appreciate the feedback. Best Wishes Sophie (Cotswold Trading)

“This is the first time I shopped with them. Outstanding promptness in delivery and very well packed items. I will most certainly shop with you again.”

Thank you for your positive review, it's great to hear you were pleased with your first ordering experience from us. We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Good experience ordering online and quick delivery.”

Thanks for leaving us a review and great to hear you had a good order experience and fast delivery. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“great service - immediately replaced item lost by royal mail”

Hi Emy, Thank you for leaving us a review. Great to hear we were able to replace a lost parcel for you and I hope you will feel encouraged to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Very pleased I decided to buy my friend's present from Cotswold Trading, they were so helpful and efficient! She got it in good time for Christmas and loves it.”

Hi Gaynor, Great to hear we were able to help and that your friend loves her present. We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“right product right place right time delivered next day sorted”

Wonderful to hear your order experience ran smoothly and we were able to delivery next day for you. We hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Bought for as Xmas present (recipient was pleased). Very swift delivery, and well packaged.”

Thank you for leaving us a review. It's great to hear the recipient was pleased with their gift and we hope you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Shopping internationally always involves risk but my transaction with Cotswold Trading was seamless! The package came so very well wrapped and the products were just as they appeared on the website. A great overall experience! Thank you!”

Hi There, It's great to hear you're an overseas customer of ours and that the transaction and order experience went well for you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I bought the tube squeezers as stocking fillets and everyone was delighted,”

Great to hear the recipients liked the tube squeezers, they're a handy little gift!

“Managed to buy Fable England piece that was out of stock at other traders. Nice and easy experience.”

Hi Marina, Great to hear we had the Fable England piece you wanted and that the ordering experience was easy for you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I was pleased to find the item I wanted, the transaction was easy and delivery prompt.”

Thank you for leaving us a review. It's great to hear you're a happy customer and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great experience! My mom wanted a rare calendar for Christmas that is impossible to find in the US. Not only did they have it in stock, but it arrived with extraordinary speed and was very caringly packaged. It arrived in truly pristine condition and was exactly as pictured and advertised. For international shipping at Christmas, I expected much higher rates, but it was affordable. Thank you so much. My mom is over the moon with her new calendar. I'm very impressed by the service I received and the excellent packaging.”

Hi Molly, How lovely to hear that we were able to ship the calendar your mum had been looking for. Thank you for the compliments on our shipping, service and packaging and we welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“I ordered from Cotswolds Trading by phone because my Internet refused to cooperate. I was given excellent help, my order arrived beautifully packaged in rapid time. I would recommend this company to anyone. Best wishes. Jan Chandler”

Hi Jan, Thank you for leaving us a review. Great to hear we were able to place your order over the phone and how lovely that you would recommend us to others. Best Wishes Sophie (Cotswold Trading)

“Many thanks for having a great selection of Christmas cards in one place. Also best prices! Great service .. will be back”

Hi Kate, Thank you for taking the time to leave us a review. It's great to hear you will be back to order from us again, we look forward to it! Best Wishes Sophie (Cotswold Trading)

“One of my favourite places to shop in-store and online for gifts. Lovely shop, great selection of products and great customer service.”

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're an online and in store shopper of ours and we thank you for the compliments on our customer service. Best Wishes Sophie (Cotswold Trading)

“The way I like to shop. No gimmicks, hassle free, easy to select and order, and no problem with delivery. Merry and prosperous Christmas to you all at Cotswold Trading.”

Hi Chris, Thank you for leaving us a review. It's great to heat your compliments on our website and we welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“Disappointed with product as it had damage inside the box , products were very dusty and marked!! I had to clean and take out of box as it was a Christmas gift.”

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Cotswold Trading is rated 4.9 based on 2,213 reviews