Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,887 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

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“I was concerned my order had been cancelled without notice. It seems that there was a mix up with the courier. I have reordered and am grateful for the prompt response.”

Helpful Report

“Ordered the product just before Christmas and it came in 2 days on a regular postage. Excellent communication and the item was as described.”

Helpful Report

Hi Mike, Thank you for the fantastic 5/5 review. We’re really pleased you had a great experience with fast delivery and accurate product description. Warm regards, Team Cotswold Trading

“Very pleased with my purchase from placing an order until delivery. I will definitely buy from Cotswold Trading for future purchases”

Helpful Report

Hi Shirley, Thank you for the wonderful 5/5 review. We’re delighted you’re pleased with your purchase and that you’d buy from us again. We appreciate your support and look forward to serving you soon. Warm regards, Team Cotswold Trading

“Great service. Lovely products.”

Helpful Report

Hi Jacqueline, Thank you for the wonderful 5/5 review. We’re delighted you enjoyed the service and our lovely products. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I received my beautiful throw and love it!! So glad you ship to the US - received it quicker than estimated - great service. Thank you !!”

Helpful Report

Hi Maura, Thank you for the wonderful 5/5 review. We’re delighted you love the throw and that shipping to the US was quick. We appreciate your support and look forward to serving you again soon. Warm regards, Team Cotswold Trading

“Arrived safely on time”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted your order arrived safely on time. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Lovely cards, quick delivery”

Helpful Report

Hi Alison, Thank you for the wonderful 5/5 review. We’re delighted your lovely cards arrived quickly and that you’re happy with them. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Purchased some lovely Holiday cards from Cotswold Trading and they arrived in the US so quickly! And the cards were perfect. Highly recommend.”

Helpful Report

Hi Susan, Thank you for the wonderful 5/5 review. We’re thrilled your cards arrived quickly in the US and that you’re happy with them. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Brilliant - warned me i would probably not get my item in time but it came in 2 days - terrific!”

Helpful Report

Hi Alison, Thank you for the wonderful 5/5 review. We’re delighted to hear your item arrived in 2 days despite the warning, and that you’re pleased with the service. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“All items arrived in a timely manner and were carefully packed. Excellent communication from customer service when one item was omitted from my order. Prompt refund was provided. I would definitely shop with Cotswold traders again as they have an extensive range of beautiful items that I cannot source in Greece and were very helpful when I contacted them. Thankyou for great service and support.”

Helpful Report

Hi Bernadette, Thank you for the wonderful 5/5 review. We’re delighted to hear all items arrived safely and that our team could quickly resolve the omitted item with a prompt refund. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“A stunning choice of Christmas cards, plus extra fast delivery to Canada. Thank you!”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you liked the Christmas cards and that delivery to Canada was fast. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I purchased three Advent Calendars as gifts. Two went to Spain for my great niece and nephew and the third to my friend's grandson. All calendars were received safely packaged and the children were absolutely delighted with the beautiful calendars and have loved opening and assembling them each morning.”

Helpful Report

Hi Margaret, Thank you for the wonderful 5/5 review. We’re glad the Advent Calendars arrived safely and that the children are thrilled with them. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“This company have been amazing. I ordered rug the wrong size- my fault but when I emails them they sent me a reply straight away to reassure me that I could send back. The email was lovely and the service was very efficient. They are a brilliant company and I would definitely recommend everyone to use them. Thank you so much.”

Helpful Report

Hi Anna, Thank you for the wonderful 5/5 review. We’re glad we could help with the size issue and that you found our response reassuring and the service efficient. We appreciate your recommendation and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to navigate website, lovely products and most important a reputable company with great reviews.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found Easy to navigate website, lovely products, and that you see us as a reputable company with great reviews. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Quick, efficient service Easy website”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found our service quick and efficient and the website easy to use. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Excellent service.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you loved the V&A Christmas cards and that the customer service impressed you. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very easy to order online. Prompt delivery even though it was over the Christmas period. Most of all the packaging was amazing so as not to damage the contents whilst in transit.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found it easy to order online, that delivery was prompt over the Christmas period, and that the packaging protected the contents. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy website to navigate and quick delivery.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found the website easy to navigate and that delivery was quick. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I was very pleased with the service of Cotswold Trading, it was the first time I used them. I found their website very easy to use and after I ordered everything went very smoothly, quick delivery and all I ordered there. I shall definitely use them again in the future”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you were pleased with our service, found the website easy to use, and that everything went smoothly with quick delivery. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I was able to purchase St Eval candles for Christmas having found it difficult to get them online. I received prompt delivery and professional service and website was easy to navigate.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear you were able to purchase St Eval candles for Christmas, that delivery was prompt and the service professional, and the website easy to navigate. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,887 reviews