Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,659 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,659 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery of exactly the item I ordered and in perfect condition.”

Helpful Report

Hi Margaret, Thank you for your fantastic review! We're so pleased to hear that your item arrived quickly and in perfect condition. Your satisfaction is our priority, and we look forward to serving you again in the future! Warm regards, Team Cotswold Trading

“Shopping experience fine, speedy delivery, nicely wrapped, as shown. Disappointed with size of towel, I dare say the measurements were shown, (albeit in cm which don't convey much to me) but the descriptions 'hand towel' 'bath towel' etc. are usually fairly standard uk sizes. This towel is very small, 27in long by only 13in wide. It feels nice and the design and colours are lovely - but at that price a loop to hang it by would've been nice.”

Helpful Report

Hi Jennifer, Thanks for your feedback on the Atsuko Matano MMSL Blue Hand Towel. The dimensions are listed on our product details on the item and regards the size, they're from Japanese company Atsuko Matano and follow their standard sizing for each towel. Only the smaller face cloths have a hanging loop with this particular brand. Great to hear you like the colour and design! Best Wishes Sophie

“Loved it”

Helpful Report

Hi Diana, Thank you so much for your wonderful review! We’re delighted to hear that you loved your experience with us. Your satisfaction is our top priority, and we can’t wait to welcome you back soon! Warm regards, Team Cotswold Trading

“Easy online ordering and prompt delivery.”

Helpful Report

Hi Janice, Thank you so much for your lovely review! We’re thrilled to hear that you found our online ordering easy and that your delivery was prompt. Your feedback means the world to us, and we hope to have the pleasure of serving you again soon! Warm regards, Team Cotswold Trading

“Love the new runner - it is just perfect for the kitchen - efficient service and delivery.”

Helpful Report

Hi Caroline, Thank you so much for your glowing review! We’re delighted to hear that you love your new runner and that our service made your experience efficient. Your kind words mean a lot to us! We hope to see you back shopping with us again soon! Warm regards, Team Cotswold Trading

“Very please with all aspects of this purchase. Would buy again from this company.”

Helpful Report

Hi Jean, Thank you so much for your fantastic review! We’re thrilled to hear that you are pleased with every aspect of your purchase. It truly means a lot to us, and we would love to see you back shopping with us again soon! Warm regards, Team Cotswold Trading

“Having shopped at the companies Broadway premises I used their website to purchase another belt. The product quality and service were excellent.”

Helpful Report

Hi Michael, Thank you for your wonderful review! We’re delighted to hear that you had a great experience shopping with us both in-store and online. It’s fantastic to know that you are pleased with the quality and service of your purchase. We can’t wait to see you again soon! Warm regards, Team Cotswold Trading

“Lovely quality items. Great for cards and gifts. Quick delivery also really appreciated.”

Helpful Report

Hi Suzanne, Thank you for your lovely review! We’re thrilled to hear that you’re enjoying our quality items for cards and gifts. Quick delivery is something we’re committed to, so it’s wonderful to see it appreciated. We look forward to welcoming you back for more soon! Warm regards, Team Cotswold Trading

“Ordering was easy, I was pleased with the item I bought, which was as described, and delivery was quick.”

Helpful Report

Hi Alison, Thank you for your wonderful review! We’re so pleased to hear that your ordering experience was easy and that your item met your expectations. Quick delivery is something we always strive for, and it’s great to know it made a positive impression. We look forward to welcoming you back soon! Warm regards, Team Cotswold Trading

“All good. Goods arrived quickly”

Helpful Report

Hi Rachel, Thank you for your fantastic review! We’re so glad to hear that your goods arrived quickly. It’s always our aim to provide a seamless shopping experience, and your feedback makes it all worthwhile. We look forward to your next visit! Warm regards, Team Cotswold Trading

“Excellent service and products . Ordered a few times and never been disappointed”

Helpful Report

Hi Gillian, Thank you so much for your wonderful review! We're delighted to hear that you have consistently enjoyed our service and products. Your loyalty means a lot to us, and we can’t wait to serve you again soon! Warm regards, Team Cotswold Trading

“Very competitive prices, extremely quick delivery, excellent customer service. Will definitely buy from the Cotswold Trading Company again.”

Helpful Report

Hi Alison, Thank you so much for your fantastic review! We're thrilled to hear that you found our prices competitive, enjoyed quick delivery, and experienced excellent customer service. Your support means the world to us, and we look forward to serving you again soon! Best wishes, Team Cotswold Trading

“Ordered some cards, very good selection. Delivered quickly, will definitely use again”

Helpful Report

Hi Shirley, Thank you for your lovely review! We're thrilled to hear that you found a great selection of cards and that your order arrived quickly. We can't wait to welcome you back! Warm regards, Team Cotswold Trading

“Fast delivery and well packaged. Excellent company!”

Helpful Report

Hi Sharon, Thank you for your glowing review! We're delighted to hear that you had a positive experience with our fast delivery and packaging. Your kind words mean a lot to us! Warm wishes, Team Cotswold Trading

“Had a problem needed to contact customer services when ordering a blue oval jute rug. Customer service were exellent .Rug arrived next day and I love it.”

Helpful Report

Hi there, Thank you for your wonderful review! We're so happy to hear that our customer service team could assist you and that your rug arrived promptly. It’s fantastic to know you love your new addition! Warm wishes, Team Cotswold Trading

“Excellent”

Helpful Report

Hi Jeni, Thank you for your fantastic review! We're so glad to hear that you had an excellent experience with us. Your kind words truly motivate our team to keep providing the best! Best wishes, Team Cotswold Trading

“Love my card of wine balancing Labrador, arrived in good time 👍😃”

Helpful Report

Hi Barbara, Thank you so much for your delightful review! We're thrilled to hear that you love your card featuring the wine-balancing Labrador and that it arrived in good time. Your support truly makes our day! Warm wishes, Team Cotswold Trading

“After weeks of frustration trying to recover my money, I felt completely defeated. Nothing was working. Then I found Alpha recovery firm, and everything changed. They were kind, knowledgeable, and quick to respond. They didn’t just they took the time to explain the process and kept me informed the whole way through. With their help, I recovered money I thought was gone forever. I honestly can’t thank them enough ”

Helpful Report

“F A O Sophie Red Arrow Kit Fair enough how do I remove my review. When I followed Coach House Partners I was taken to your website, apologies. Take my advice don't stock these kits”

Helpful Report

“Red Arrow metal kit indifferent instructions poorly produced parts which don't line up if you buy this kit get a set of needle file at the same time. Not recommended. Agent I talked agreed kit needs "give" and will never look correct”

Helpful Report

Hi There, We don't stock a Red Arrow Metal Kit. I think you may have confused us with another company. We are a stockist of Coach House Partners who product metal construction kits, but we don't stock the Red Arrows one so this particular kit wasn't purchased from us. My suggestion would be to contact Coach House Partners directly, I can pass you their contact details. I've emailed you and look forward to hearing back from you. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,659 reviews