Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,129 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,129 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 12th September 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Katie Lee

Cotswold Trading 5 star review on 25th April 2025

Jacqui Topliss

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was packed very well, however I don't rate their customer service much.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I’m delighted to hear you were happy with your item and its packaging! However, I'm sorry that our customer service fell short of your expectations. Please let us know if there’s anything we can do to help. Best Wishes Sophie

“Beautiful enamel pitcher. Fast shipping and very high quality”

Helpful Report

Hi Heather, Thank you for the five star review. We’re glad you’re happy with the high quality of the enamel pitcher you purchased. We appreciate your support and hope you shop with us again soon. Kind regards, Team Cotswold Trading

“Easy to order. Arrived on time. Good value.”

Helpful Report

Hi there, Thank you for the five-star review. We’re glad you found the ordering easy and good value. We apprectiate your support and hope you shop with us again. Kind regards, Team Cotswold Trading

“Brilliant selection of goods for sale. Great website. Super-fast delivery. Perfect!”

Helpful Report

Hi Pauline, Thank you for the five star review. We’re glad you’re happy with our selection of products and fast delivery. We hope you shop with us again soon. Kind regards, Team Cotswold Trading

“Fast and efficient selling items of good quality”

Helpful Report

Hi Barbara, Thank you for the five star review. We’re glad you found the items of good quality. We hope you shop with us again soon. Kind regards, Team Cotswold Trading

“I was searching for a hardback copy of 'Raising Hare' with a very specific dust cover. Cotswold Trading came up as a stockist. I hadn't shopped with them before and didn't know they sold much more than books. I was able to ask a question through their website regarding my order and Zoe who replied checked they had the very specific dust cover I required and then personally made sure I received the correct copy when I placed my order. In perusing their online store I also found a gift for a friend (One Hundred Stars scarf) and another for a new baby (Jellycat Bashful Bunny) They all arrived in a cardboard box, carefully wrapped in tissue. The customer service I received from Zoe at Cotswold Trading was exemplary. Sadly, I live nowhere near their department store but would be very confident and happy to shop online with them again.”

Helpful Report

Hi Maggie, Thank you for the five stars and lovely review. We are so pleased you managed to find exactly what you were looking for, plus some other gifts too. We really appreciate your kind words and look forward to you shopping with us again. Kind regards, Team Cotswold Trading

“Great service, quick delivery and well packaged👍”

Helpful Report

Hi Stephen, Thank you for the five star review. We’re glad you’re happy with the service, delivery and packaging. Thank you for shopping with us. Kind regards, Team Cotswold Trading

“Unique items, excellent customer service and lightening fast shipping!! A+++++”

Helpful Report

Hi Candyce, Thank you for the five star review. We’re glad you are happy with the items, customer service and fast shipping. We hope you shop with us again soon. Kind regards, Team Cotswold Trading

“Excellent service and great cards! I managed to choose two cards but had them on separate orders with two lots of postage. The lovely team emailed me to say they would combine the order and only charge postage once! So kind and thoughtful! I’ll definitely buy again!”

Helpful Report

Hi Julie, Thank you for the five star review. We will pass on your lovely words to the whole team. Thank you for shopping with us and hope to see you again soon. Kind regards, Team Cotswold Trading

“Beautifully packaged, and quality product. Very pleased indeed. Thank you.”

Helpful Report

Hi Julie, Thank you for the five star review and kind words. We’re glad you’re pleased and we do our best to ensure items are well packaged. Kind regards, Team Cotswold Trading

“Excellent. Easy to order and received goods quickly. Purchase a Robert Welch toilet roll holder. Clear written instructions as well as diagrams. Easy to install. Very pleased with high quality”

Helpful Report

Hi there, Thank you for the five star review. We’re glad you're happy with your Robert Welch purchase and that you found our webiste easy to order from. We hope you shop with us again soon. Kind regards, Team Cotswold Trading

“Easy to order, good quality and quick delivery”

Helpful Report

Hi Laura, Thank you for the five star review. We’re glad you found it easy to order with a quick delivery. Thank you for shopping with us. Kind regards, Team Cotswold Trading

“Great service , nice item thank you ☺️”

Helpful Report

Hi Deacy, Thank you for the five star review. We’re glad you had great service and hope you shop with us again soon. Kind regards, Team Cotswold Trading

“Good experience. The items purchased were at a good price.”

Helpful Report

Hi there, Thank you for sharing your experience and for the five stars. We’re pleased you found the items to be good value. Thank you for shopping with us. Kind regards, Team Cotswold Trading

“Very pleased with the garden hare as a birthday present, beautifully crafted and natural looking for a garden.”

Helpful Report

Hi there, Thank you for sharing your experience and for the five stars. We’re pleased the garden hare made a perfect birthday present. Thank you for shopping with us. Kind regards, Team Cotswold Trading

“Very easy to order and the checks were straingt forward. The folding secatures are fab and so handy to use.”

Helpful Report

Hi there, Thank you for sharing your experience. We’re glad ordering was easy and the checks straightforward, and that the folding secateurs are fab and handy to use. Kind regards, Team Cotswold Trading

“Lovely, good quality gifts and cards. Something different. Carefully packaged, easy, reliable ordering. experience.”

Helpful Report

Hi there, Thank you for sharing your experience. We’re glad you found the gifts and cards lovely, something different, and that ordering was easy and carefully packaged. Kind regards, Team Cotswold Trading

“Lovely pyjamas, quick delivery and very helpful customer service”

Helpful Report

Hi Michelle, Thank you for sharing your experience. We’re glad you’re happy with the pyjamas, the quick delivery, and our customer service. Kind regards, Team Cotswold Trading

“I keep ordering mugs from Emma Bridgewater (love her) but they kept getting broken in shipping. I saw Cotswold Trading carries EB mugs and went to the store in Broadway. The young woman at the store told me how to order my gift online and she would make sure it got packed WELL. My gift survived and got to my recipient!! Thank you to CT!”

Helpful Report

Hi Susan, Thank you for sharing your experience. We’re glad the store helped and your gift arrived safely this time! Kind regards, Team Cotswold Trading

“I ordered some Vivaraise towels via Cotswolds Trading as I really like the jacquard design. CT offered a range of sizes and colours. The quality was as expected although difficult to compare as embarrassingly the set of Vivaraise towels I have at the moment are about ten years old although that shows how long they last!”

Helpful Report

Hi Meera, Thank you for sharing your experience. We’re glad the jacquard design and range of sizes and colours met your expectations, and that the towels have proven long-lasting. Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 3,129 reviews