Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,627 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some cards, very good selection. Delivered quickly, will definitely use again”

Helpful Report

Hi Shirley, Thank you for your lovely review! We're thrilled to hear that you found a great selection of cards and that your order arrived quickly. We can't wait to welcome you back! Warm regards, Team Cotswold Trading

“Fast delivery and well packaged. Excellent company!”

Helpful Report

Hi Sharon, Thank you for your glowing review! We're delighted to hear that you had a positive experience with our fast delivery and packaging. Your kind words mean a lot to us! Warm wishes, Team Cotswold Trading

“Had a problem needed to contact customer services when ordering a blue oval jute rug. Customer service were exellent .Rug arrived next day and I love it.”

Helpful Report

Hi there, Thank you for your wonderful review! We're so happy to hear that our customer service team could assist you and that your rug arrived promptly. It’s fantastic to know you love your new addition! Warm wishes, Team Cotswold Trading

“Excellent”

Helpful Report

Hi Jeni, Thank you for your fantastic review! We're so glad to hear that you had an excellent experience with us. Your kind words truly motivate our team to keep providing the best! Best wishes, Team Cotswold Trading

“Love my card of wine balancing Labrador, arrived in good time 👍😃”

Helpful Report

Hi Barbara, Thank you so much for your delightful review! We're thrilled to hear that you love your card featuring the wine-balancing Labrador and that it arrived in good time. Your support truly makes our day! Warm wishes, Team Cotswold Trading

“After weeks of frustration trying to recover my money, I felt completely defeated. Nothing was working. Then I found Alpha recovery firm, and everything changed. They were kind, knowledgeable, and quick to respond. They didn’t just they took the time to explain the process and kept me informed the whole way through. With their help, I recovered money I thought was gone forever. I honestly can’t thank them enough ”

Helpful Report

“F A O Sophie Red Arrow Kit Fair enough how do I remove my review. When I followed Coach House Partners I was taken to your website, apologies. Take my advice don't stock these kits”

Helpful Report

“Red Arrow metal kit indifferent instructions poorly produced parts which don't line up if you buy this kit get a set of needle file at the same time. Not recommended. Agent I talked agreed kit needs "give" and will never look correct”

Helpful Report

Hi There, We don't stock a Red Arrow Metal Kit. I think you may have confused us with another company. We are a stockist of Coach House Partners who product metal construction kits, but we don't stock the Red Arrows one so this particular kit wasn't purchased from us. My suggestion would be to contact Coach House Partners directly, I can pass you their contact details. I've emailed you and look forward to hearing back from you. Best Wishes Sophie (Cotswold Trading)

“Great range of products and purchase arrived safely and promptly. Thank you.”

Helpful Report

Hi Kathy, Thank you so much for your lovely review! We're thrilled to hear that you enjoyed our range of products and that your order arrived safely and promptly. We look forward to having you shop with us again soon! Warm wishes, Team Cotswold Trading

“Good service, good delivery, only problem was falcon milk jug l bought looked nice but was useless as a milk jug when you pour it just goes everywhere 😤”

Helpful Report

Hi Debbie, Thank you for your review! We're pleased to hear you enjoyed our service and delivery. We're sorry to learn that the falcon milk jug didn’t quite meet your expectations in terms of functionality. I will drop you an email now and we can discuss it further. Warm wishes, Team Cotswold Trading

“Excellent!”

Helpful Report

Hi there, Thank you for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Cotswold Trading. Your support means a lot to us, and we hope to see you again soon for more great finds! Warm wishes, Team Cotswold Trading

“Easy to use website. My purchase was delivered promptly and as promised. The product is very good quality and I am delighted with it”

Helpful Report

Hi Sheila, Thank you for your fantastic review! We're so glad to hear that you found our website easy to use and that your delivery was prompt. It's wonderful to know you're delighted with the quality of your purchase. We truly appreciate your support and hope to welcome you back soon! Warm wishes, Team Cotswold Trading

“Love the prints, really good quality”

Helpful Report

Hi Angela, Thank you so much for your lovely review! We're thrilled to hear you love the prints and appreciate the quality of our products. We can't wait to see you back for more wonderful selections! Warm wishes, Team Cotswold Trading

“The fine bone china cups have great designs & look classy in the kitchen.”

Helpful Report

Hi Barry, Thank you for your fantastic review! We're thrilled to hear that you love the designs of our fine bone china cups and that they add a classy touch to your kitchen. It’s always a pleasure to know our products resonate with our customers' tastes. We can’t wait to see you again for more stylish finds! Warm wishes, Team Cotswold Trading

“The item was cheaper at Cotswold Trading. It was as described, and arrived in good time. Very happy with the product”

Helpful Report

Hi there, Thank you so much for your wonderful review! We're delighted to hear you found our pricing competitive and that your item met your expectations. Ensuring timely delivery and quality products is always our goal. We truly appreciate your support and look forward to serving you again in the future! Warm wishes, Team Cotswold Trading

“Great product and great service- thank you”

Helpful Report

Hi Judy, Thank you for your kind words! We're delighted to hear that you loved our product and service. Your satisfaction is our priority, and your feedback truly inspires us. We look forward to welcoming you back for more great finds! Warm wishes, Team Cotswold Trading

“Although we were also victims, we managed to re-cover our l o s s e s with the help of https://novarecoup.org. However, we want to demonstrate to the legal department that we are not the only ones affected in order to fully dismantle this operation and prevent them from deceiving anyone else in the future. This company is a s c a m, and the owner is currently in jail with their office shut down due to f r a u d. If you know of any other victims, please share this information with the company.”

Helpful Report

“Best price for Robert Welch bathroom fittings. Ordering was easy and delivery good. Not able to track my order. Not much communication”

Helpful Report

Hi Linda, Thank you for taking the time to share your thoughts! We're pleased to hear you found our prices for Robert Welch bathroom fittings to be the best. I'm sorry to hear you did not receive the order tracking emails. I've checked and they were sent to the email address we have for you - they can sometimes end up in junk mail. We welcome you back to shop with us again. Warm wishes, Team Cotswold Trading

“I found the item I desired on line and the manufacturers site was difficult to use! John Lewis was out of stock and Cotswold Trading had my item available The process to purchase was extremely simple and the choice to pay was through the usual methods PLUS the Amazon pay option which I used and the item was delivered in 3 days I know Cotswold Trading is a trusted retailer with an excellent choice of merchandise and perfect Customer Service I would not hesitate to advise Buy with Confidence”

Helpful Report

Hi Christina, Thank you for your fantastic review! We're thrilled to hear you found what you were looking for with us, especially after your experience elsewhere. It's great to know that our payment options made your purchase hassle-free, and we appreciate your trust in us as a retailer. Happy to hear your item arrived promptly as well! We look forward to having you shop with us again soon. Warm wishes, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,627 reviews