Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,833 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient service Easy website”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found our service quick and efficient and the website easy to use. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Received beautiful V&A Christmas cards - well received by friends. Excellent customer service - will definitely visit your site in future.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you loved the V&A Christmas cards and that the customer service impressed you. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very easy to order online. Prompt delivery even though it was over the Christmas period. Most of all the packaging was amazing so as not to damage the contents whilst in transit.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found it easy to order online, that delivery was prompt over the Christmas period, and that the packaging protected the contents. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy website to navigate and quick delivery.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you found the website easy to navigate and that delivery was quick. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I was very pleased with the service of Cotswold Trading, it was the first time I used them. I found their website very easy to use and after I ordered everything went very smoothly, quick delivery and all I ordered there. I shall definitely use them again in the future”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad you were pleased with our service, found the website easy to use, and that everything went smoothly with quick delivery. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I was able to purchase St Eval candles for Christmas having found it difficult to get them online. I received prompt delivery and professional service and website was easy to navigate.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear you were able to purchase St Eval candles for Christmas, that delivery was prompt and the service professional, and the website easy to navigate. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I ordered Christmas cards which were delivered quickly.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear the Christmas cards were delivered quickly and that you’re happy with them. We appreciate your support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“A wrong item was sent but was swiftly sorted by the lovely customer services woman”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear the issue was sorted swiftly by our customer services team, and we appreciate your patience. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Excellent service. Arrived very quickly.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear the service was excellent and that your delivery arrived quickly. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I ordered 2 packs of Christmas cards and they were delivered quickly. The items are good quality and were delivered promptly. I have dealt with this company before and I would recommend them.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear the Christmas cards arrived quickly, are of good quality, and that you’d recommend us. We appreciate your continued support and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to order, arrived promptly, just what I wanted”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re glad to hear the ordering was easy, it arrived promptly, and it was just what you wanted. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“My wife really liked the advent calendar.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We're glad to hear your wife enjoyed the advent calendar. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Fast service, good packaging. Very hapoy with purchase and service”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you experienced fast service and good packaging, and that you’re happy with your purchase and the service. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to use website, good products and quick delivery.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you found the website easy to use, and that you’re happy with the products and quick delivery. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Lovely to browse a good selection of products. My 3d advent calendar looks very impressive. Thank you. Armchair shopping with ease. Good communication about delivery timeline.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you enjoyed browsing a good selection of products and that the advent calendar looks impressive in your home. Glad to hear the delivery timeline communication was good and we’re glad you had a smooth shopping experience. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“A selection of truly beautiful items. My order was dispatched and arrived very quickly, and was well packaged so that everything arrived in perfect condition. Excellent service all round - would definitely recommend and shop here again.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted your order arrived quickly and was well packaged, and that you’re happy with the service. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Ordered my Christmas cards, they arrived promptly and they were very well packaged.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted your Christmas cards arrived promptly and were well packaged. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Initially I was sent the wrong item, I immediately emailed customer service, within a couple of hours I had a reply and the correct item was dispatched straight away with a returns label which I received the next day. I cannot fault an excellent customer service and I was also very pleased with the wash bag.”

Helpful Report

Hi Susan, Thank you for the wonderful 5/5 review. We’re delighted you had a positive experience with our customer service and that the correct item arrived promptly along with the returns label. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Great company, fabulous service and quality goods.”

Helpful Report

Hi Esther, Thank you for the wonderful 5/5 review. We’re delighted you found Cotswold Trading to be a great company with fabulous service and quality goods. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Placing my order was very straightforward and the goods were delivered in good time”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you found placing your order very straightforward and that the goods were delivered in good time. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,833 reviews