Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,627 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items, such high-quality and so stylish. The shipping was super fast, everything was great. Thanks!”

Cotswold Trading 5 star review on 29th July 2025

Helpful Report

Hi Tatsiana, Thank you for your lovely review! We’re so pleased to hear that you enjoyed our high-quality and stylish items, and that the shipping was super fast. The Doing Goods items look lovely on display in your home! We would love to share this image on our Instagram is it's okay with you? Warm regards, Team Cotswold Trading

“Very efficient and prompt online sale but better still, go into their store and be amazed by all the wonderful choices.”

Helpful Report

Hi there, Thank you for your wonderful review! We're thrilled to hear that you found our online sale efficient and that visiting our store left you amazed by our diverse selection. We take pride in offering a delightful shopping experience both online and in-store. We can't wait to welcome you back for more fabulous finds! Warm regards, Team Cotswold Trading

“Article was ordered as a somewht left field birthday present, however the reciepient was very pleased with it. Orderding was straightforward, although applyinght the welcome 10% introductory discount was a bit of a faff. Delivery arrived sooner than expected but on time for the the birthday boys big day.”

Helpful Report

Hi Malcolm, Thank you so much for your fantastic review! We’re delighted to hear that the birthday present was well-received and that the ordering process was mostly straightforward. We appreciate your feedback regarding the discount application and we'll certainly look into making that even smoother for our customers. It’s wonderful that the delivery arrived right on time for the special occasion! We look forward to welcoming you back soon. Warm regards, Team Cotswold Trading

“My order arrived suitably packed and in good time. Very happy with the contents too!”

Helpful Report

Hi Helen, Thank you for your delightful review! We’re thrilled to hear that your order arrived suitably packed and on time, and that you’re happy with its contents. Your satisfaction means the world to us! Warm regards, Team Cotswold Trading

“easy site to navigate all arrived on time great service will use again.”

Helpful Report

Hi Christopher, Thank you for your fantastic review! We’re so glad to hear that you found our site easy to navigate and that everything arrived on time. It’s wonderful to know that you had a great experience, and we look forward to serving you again in the future! Warm regards, Team Cotswold Trading

“Great service and product”

Helpful Report

Hi Stephen, Thank you for your excellent review! We’re thrilled to hear that you were pleased with both our service and product. Your feedback truly inspires us to keep delivering the best experience possible. We can't wait to see you again soon! Warm regards, Team Cotswold Trading

“Cards sent were lovely just the same colour shades as on the website . Packaged well and will recommend. Thankyou”

Helpful Report

Hi Claire, Thank you so much for your wonderful review! We’re delighted to hear that you loved the cards and that they matched the colors shown on our website. Your recommendation means a lot to us, and we're thrilled you were happy with the packaging as well. Looking forward to having you shop with us again soon! Warm regards, Team Cotswold Trading

“I am very pleased with my purchases I have made from Cotsworld Trading. There has never been a problem and this recent purchase arrived very promptly and well packaged.”

Helpful Report

Hi Christine, Thank you for your amazing review! We’re thrilled to hear that you are pleased with your purchases and that they arrived promptly and well packaged. Your satisfaction means the world to us, and we can’t wait to serve you again soon! Warm regards, Team Cotswold Trading

“Fast delivery of exactly the item I ordered and in perfect condition.”

Helpful Report

Hi Margaret, Thank you for your fantastic review! We're so pleased to hear that your item arrived quickly and in perfect condition. Your satisfaction is our priority, and we look forward to serving you again in the future! Warm regards, Team Cotswold Trading

“Shopping experience fine, speedy delivery, nicely wrapped, as shown. Disappointed with size of towel, I dare say the measurements were shown, (albeit in cm which don't convey much to me) but the descriptions 'hand towel' 'bath towel' etc. are usually fairly standard uk sizes. This towel is very small, 27in long by only 13in wide. It feels nice and the design and colours are lovely - but at that price a loop to hang it by would've been nice.”

Helpful Report

Hi Jennifer, Thanks for your feedback on the Atsuko Matano MMSL Blue Hand Towel. The dimensions are listed on our product details on the item and regards the size, they're from Japanese company Atsuko Matano and follow their standard sizing for each towel. Only the smaller face cloths have a hanging loop with this particular brand. Great to hear you like the colour and design! Best Wishes Sophie

“Loved it”

Helpful Report

Hi Diana, Thank you so much for your wonderful review! We’re delighted to hear that you loved your experience with us. Your satisfaction is our top priority, and we can’t wait to welcome you back soon! Warm regards, Team Cotswold Trading

“Easy online ordering and prompt delivery.”

Helpful Report

Hi Janice, Thank you so much for your lovely review! We’re thrilled to hear that you found our online ordering easy and that your delivery was prompt. Your feedback means the world to us, and we hope to have the pleasure of serving you again soon! Warm regards, Team Cotswold Trading

“Love the new runner - it is just perfect for the kitchen - efficient service and delivery.”

Helpful Report

Hi Caroline, Thank you so much for your glowing review! We’re delighted to hear that you love your new runner and that our service made your experience efficient. Your kind words mean a lot to us! We hope to see you back shopping with us again soon! Warm regards, Team Cotswold Trading

“Very please with all aspects of this purchase. Would buy again from this company.”

Helpful Report

Hi Jean, Thank you so much for your fantastic review! We’re thrilled to hear that you are pleased with every aspect of your purchase. It truly means a lot to us, and we would love to see you back shopping with us again soon! Warm regards, Team Cotswold Trading

“Having shopped at the companies Broadway premises I used their website to purchase another belt. The product quality and service were excellent.”

Helpful Report

Hi Michael, Thank you for your wonderful review! We’re delighted to hear that you had a great experience shopping with us both in-store and online. It’s fantastic to know that you are pleased with the quality and service of your purchase. We can’t wait to see you again soon! Warm regards, Team Cotswold Trading

“Lovely quality items. Great for cards and gifts. Quick delivery also really appreciated.”

Helpful Report

Hi Suzanne, Thank you for your lovely review! We’re thrilled to hear that you’re enjoying our quality items for cards and gifts. Quick delivery is something we’re committed to, so it’s wonderful to see it appreciated. We look forward to welcoming you back for more soon! Warm regards, Team Cotswold Trading

“Ordering was easy, I was pleased with the item I bought, which was as described, and delivery was quick.”

Helpful Report

Hi Alison, Thank you for your wonderful review! We’re so pleased to hear that your ordering experience was easy and that your item met your expectations. Quick delivery is something we always strive for, and it’s great to know it made a positive impression. We look forward to welcoming you back soon! Warm regards, Team Cotswold Trading

“All good. Goods arrived quickly”

Helpful Report

Hi Rachel, Thank you for your fantastic review! We’re so glad to hear that your goods arrived quickly. It’s always our aim to provide a seamless shopping experience, and your feedback makes it all worthwhile. We look forward to your next visit! Warm regards, Team Cotswold Trading

“Excellent service and products . Ordered a few times and never been disappointed”

Helpful Report

Hi Gillian, Thank you so much for your wonderful review! We're delighted to hear that you have consistently enjoyed our service and products. Your loyalty means a lot to us, and we can’t wait to serve you again soon! Warm regards, Team Cotswold Trading

“Very competitive prices, extremely quick delivery, excellent customer service. Will definitely buy from the Cotswold Trading Company again.”

Helpful Report

Hi Alison, Thank you so much for your fantastic review! We're thrilled to hear that you found our prices competitive, enjoyed quick delivery, and experienced excellent customer service. Your support means the world to us, and we look forward to serving you again soon! Best wishes, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,627 reviews