Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,627 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“I have shopped at Cotswold Trading since my first visit to the UK back in 2000. Since then, I have ordered my very favoite washcloths from them and always received my purchases in record time. I think the postal service from the UK to the USA is faster than within the USA. I've attached a photo of my very favorite facecloths with the designs of Atsugi Matano.”

Helpful Report

“Great service, great prices … order easy to process, updates kept me posted and goods delivered on time - great job!!👏”

Helpful Report

Hi Anita, Thank you for your fantastic review! We're delighted to hear you found our service and pricing to your satisfaction. Keeping you updated throughout the process is important to us, and we're pleased everything arrived on time. We look forward to serving you again soon! Warm regards, Team Cotswold Trading

“Very prompt delivery”

Helpful Report

Hi Elizabeth, Thank you for your wonderful review! We're so glad to hear that you appreciated our prompt delivery service. We welcome you back to shop with us again. Warm regards, Team Cotswold Trading

“Really good support on ordering Nice product”

Helpful Report

Hi Tim, Thank you for your lovely review! We're so pleased to hear that you found our support helpful and enjoyed your product. Your satisfaction is our top priority! Warm regards, Team Cotswold Trading

“Quick efficient service. Very happy with quality of purchase”

Helpful Report

Hi Winnie, Thank you for your amazing review! We're thrilled to hear that you were happy with the quality of your purchase and our quick service. Your feedback truly makes our day! Warm regards, Team Cotswold Trading

“Excellent service. Arrived the next day. Great item.”

Helpful Report

Hi Jayne, Thank you for your fantastic review! We're delighted to hear that you received your item so quickly and are pleased with your purchase. Your support means a lot to us! Warm regards, Team Cotswold Trading

“Easy ordering service and prompt delivery. Would use again”

Helpful Report

Hi there, Thank you for your wonderful review! We're delighted to hear that you found our ordering service easy and enjoyed prompt delivery. We can't wait to welcome you back for your next purchase! Warm regards, Team Cotswold Trading

“Very good service”

Helpful Report

Hi John, Thank you for your kind review! We're delighted to hear that you experienced very good service. Your satisfaction is our priority, and we look forward to serving you again soon. Warm regards, Team Cotswold Trading

“I buy all my greetings cards from you as you have such a lovely selection, and I notice to like to up your game by using new artists quite often. Customer service and shipping is very good.everything well packed and shipped.”

Helpful Report

Hi Kate, Thank you for your glowing review! We're thrilled to hear that you love our selection of greetings cards and appreciate our commitment to featuring new artists. Your kind words about our customer service and shipping mean the world to us. Warm regards, Team Cotswold Trading

“Arrived promptly.”

Helpful Report

Hi Beverley, Thank you for your fantastic review! We're so glad to hear that your order arrived promptly. We look forward to your next order. Warm regards, Team Cotswold Trading

“Bought 2 cornflower mango bowls with the salad serving spoons after seeing them displayed in the Cotswold Trading shop in Broadway in the Cotswolds, I absolutely love them.”

Helpful Report

Hi there, Thank you for your lovely review! We're so pleased to hear that you absolutely love the cornflower mango bowls and salad serving spoons you picked up at our shop in Broadway. It's always a joy to know our pieces resonate so well with our customers! We look forward to welcoming you back soon! Warm regards, Team Cotswold Trading

“Excellent overall. Very happy with my purchase, definitely coming back for more beautiful product.”

Helpful Report

Hi Yanina, Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your purchase and we can't wait to welcome you back for more beautiful products. Warm regards, Team Cotswold Trading

“I telephoned from Sydney Australia to order 8 face washers to be sent to a London address. The staff member I dealt with was knowledgeable, efficient and friendly. I placed the order on Friday and it arrived on Saturday. Amazing!”

Helpful Report

Hi Irene, Thank you so much for your glowing review! We're delighted to hear about your seamless experience ordering from Sydney and that our staff provided the knowledgeable and friendly service you deserve. It's fantastic to know your order arrived so quickly as well! We truly appreciate your kind words and hope to serve you again in the future. Warm regards, Team Cotswold Trading

“Very straightforward company to deal with. User-friendly website.”

Helpful Report

Hi Lisa, Thank you so much for your fantastic review! We're delighted to hear that you found us straightforward to deal with and that our website was user-friendly for you. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark! We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“My item arrived quickly. Unfortunately the size was not suitable for the room so the rug had to be returned. I was refunded very promptly which was great tho an online returns process would have been helpful.”

Helpful Report

Hi Helen, Thank you for your kind review! We’re glad to hear that your item arrived quickly and that the refund process was smooth for you. We appreciate your feedback regarding the returns process and will certainly consider it for future improvements. We look forward to welcoming you back soon! Warm regards, Team Cotswold Trading

“The made-in-Ireland fudge I ordered in July 2025 arrived with a rather short “best if eaten by” date of December 2025 stamped on the package. And I’m afraid it already tastes very stale and dried out. What was meant to be a treat turned out to be disappointing. I’ll hesitate in future to order any food goods from this outlet.”

Helpful Report

Hi there, Thank you for sharing your experience with the fudge. We're sorry to hear that it did not meet your expectations in terms of freshness and taste. I'm now in email correspondence with you, so I'm sure we can resolve the issue. Warm regards, Team Cotswold Trading

“Great rug, love the colours. It brings the colours of the bathroom together perfectly. Very quick delivery and helpful communication. Thanks!”

Helpful Report

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you love the rug and that it perfectly ties together the colours in your bathroom. It's fantastic to know that our communication and quick delivery contributed to your positive experience! We can’t wait to welcome you back soon. Warm regards, Team Cotswold Trading

“I found it easy to order my chosen item. It was delivered quickly and in perfect condition. This was important as it was for a present. Thank you.”

Helpful Report

Hi Janet, Thank you so much for your lovely review! We’re so pleased to hear that you found the ordering process easy and that your item arrived quickly and in perfect condition. It’s wonderful to know we could help make your present special! We can’t wait to welcome you back soon. Warm regards, Team Cotswold Trading

“Excellent quality. Good description of goods, arrived quickly and packaged well...would recommend to anyone.”

Helpful Report

Hi there, Thank you so much for your excellent review! We’re thrilled to hear that you were pleased with the quality, description, and prompt delivery of your goods. Your recommendation means the world to us! We look forward to welcoming you back soon. Warm regards, Team Cotswold Trading

“Very quick delivery. Everything good.”

Helpful Report

Hi Isobel, Thank you for your fantastic review! We're delighted to hear that your delivery was quick and everything met your expectations. We look forward to serving you again soon. Warm regards, Team Cotswold Trading

“I discovered Cotswold Trading only recently as I was looking for specific products that I had f been able to find on other traders’ websites. I found what I was looking for amongst many more beautiful and appealing items. Order procedure and delivery were uncomplicated and fast.”

Cotswold Trading 5 star review on 29th July 2025

Helpful Report

Hi Kerstin, Thank you for your wonderful review! We’re delighted that you discovered Cotswold Trading and found just what you were looking for among our beautiful range of products. It’s fantastic to hear that your order process was uncomplicated and delivery fast. We would love to share this image on our Instagram! We hope to see you again soon. Warm regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,627 reviews