Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,111 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 12th September 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Katie Lee

Cotswold Trading 5 star review on 25th April 2025

Jacqui Topliss

Anonymous

Anonymous // 01/01/2019

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“I have shopped at Cotswold Trading since my first visit to the UK back in 2000. Since then, I have ordered my very favoite washcloths from them and always received my purchases in record time. I think the postal service from the UK to the USA is faster than within the USA. I've attached a photo of my very favorite facecloths with the designs of Atsugi Matano.”

Cotswold Trading 5 star review on 7th March 2025

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“I saw some nice Christmas cards online and checked them out at Cotswold and they didn't disappoint, the website very easy to use and they arrived on time and well packaged. Will definitely use them again”

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“Very efficient and professional.”

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“Very happy the girls noticed I had ordered something twice and checked with me so thankyou”

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“I am very satiesfied with the purchase and the company”

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“Exceptional customer service from Sophie always the best quality too. Thank you”

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“Following a small issue with one of the items in my order I called Cotswold trading. I spoke to Zoe and received excellent customer service. My issue was resolved and a replacement product was sent promptly and free of charge.”

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“Lovely cards didn't take long to arrive thank you .”

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“The service I received was very polite very helpful and very professional”

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“I found the product I wanted, the ordering process was clear and easy to navigate and delivery was very prompt.”

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“An interesting company with beautiful products. I bought Christmas cards which were the best I had seen this year. Gorgeous quality designs.”

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“Excellent transaction. Fast delivery, items well packed. Very pleased.”

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“Fast delivery. Great xmas cards, love them.”

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“Delighted with my purchase of Christmas Cards. Quick delivery and will be buying from the Cotswold Trading again”

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“Great to be order”

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“Simple purchase process. Quick response to enquire. Goods were well packaged and good delivery experience. Many thanks.”

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“Great customer service and really fast shipping. I bought 3 Elizabeth scarlett products”

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“Beautiful cards. Wonderful quality and as described. Delivery swift. Well packed thus no damage. Very good experience”

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“Very efficient transaction. Prompt responses good communication and quick delivery of a lovely product.”

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“I was able to buy some nice and unusual "fine art" cards and a couple of amusing novelty cards at a reasonable price. They were well (protectively) packaged and so in excellent conditon.”

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“I ordered online from Ireland and was very disappointed to pay a customs fee to get my parcel from the post office which cost me almost the same amount as the order. It’s very frustrating that it’s not covered like it is by other UK online providers. Won’t be ordering anymore.”

Helpful Report

Hi There, Thank you for taking the time to leave a review. As mentioned in our email response, as a small UK business serving predominantly UK customers, we do not currently ship Delivery Duties Paid (DDP). With ever-changing international customs rules, we strive to be as transparent as possible. Our delivery terms are outlined on our website, and we send an order confirmation email explaining that local customs charges may apply, giving customers the opportunity to cancel their order before dispatch if preferred. We genuinely understand your frustration regarding the customs fees, but unfortunately, import taxes and handling fees set by local authorities are entirely outside our control. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 3,111 reviews