Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,653 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“I have shopped at Cotswold Trading since my first visit to the UK back in 2000. Since then, I have ordered my very favoite washcloths from them and always received my purchases in record time. I think the postal service from the UK to the USA is faster than within the USA. I've attached a photo of my very favorite facecloths with the designs of Atsugi Matano.”

Helpful Report

“The item we ordered looked much better online than what was delivered. It was also much smaller than expected.”

Helpful Report

Hi Edward, Thanks for your feedback. I can see you returned the item and we have processed a refund for you. The dimensions of the item are on the product listing, but if the item itself wasn't as expected that's completely fine and it's great you returned it. I will look to see if there's a lifestyle image I can add to the product listing in order to improve its accuracy. Best Wishes Sophie

“Product quality is excellent as usual. Quick delivery. Careful, friendly delivery staff.”

Helpful Report

Hi Carol, Thank you for your wonderful review! We're delighted to hear that you’re pleased with the excellent product quality and our quick delivery. Our delivery team will be thrilled to know their friendly approach made a positive impression. Your support is greatly appreciated! Warm wishes, Team Cotswold Trading

“Arrived safely and in good time. Product I purchased was perfect and gets numerous comments...all positive.”

Helpful Report

Hi L, Thank you for your amazing review! We're thrilled to hear that your product arrived safely and has been getting so many positive comments. Your satisfaction means everything to us! Warm regards, Team Cotswold Trading

“very prompt service, good prices.”

Helpful Report

Hi Ruth, Thank you for your fantastic review! We're so glad to hear that you appreciated our prompt service and competitive prices. Your support truly means a lot to us! Warm wishes, Team Cotswold Trading

“Lovely selection of great quality cards and gifts. Easy ordering and good communications. Fast delivery.”

Helpful Report

Hi Philip, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our lovely selection of cards and gifts and that you had a smooth ordering experience with fast delivery. Your kind words mean a lot to us! Warm wishes, Team Cotswold Trading

“Always loved Cotswold Trading the shop and now on line”

Helpful Report

Hi Patricia, Thank you so much for your wonderful review! We're delighted to hear that you've always loved Cotswold Trading and are enjoying our online experience. Your support means the world to us! Warm regards, Team Cotswold Trading

“Fantwastic customer service.”

Helpful Report

Hi James, Thank you for your fantastic review! We're thrilled to hear that you were pleased with our customer service. Your support means a lot to us! Warm regards, Team Cotswold Trading

“Sent emails giving me 10% off codes that didn’t work on 2 separate occasions. If they’re not going to work against the items I want, please don’t waste my time by sending them.”

Helpful Report

Hi Matthew, Thank you for your feedback. Having looked at the items you ordered they're already on promotion and therefore excluded from further discount codes. It does state this on each product you ordered. If you have any other questions or need assistance, please feel free to reach out. Warm regards, Team Cotswold Trading

“Delivery fine. Slightly disappointed with the lion towel as thinner than expected. Xmas presents so put away for now”

Helpful Report

“Purchased Robert Welch towel and loo roll holders. Outstanding quality, and great service from the seller.”

Helpful Report

“Great communication and speedy delivery.”

Helpful Report

Hi Wendy, Thank you for your kind review. We're so pleased to hear that you appreciated our communication and speedy delivery. Best wishes Rachel Cotswold Trading

“Pleased with my purchase, although a bit pricey.”

Helpful Report

Hi Julie, Thank you for taking the time to leave us a review. We're glad to hear that you're pleased with your purchase. Best wishes, The team at Cotswold Trading

“Very satisfied customer. Great product.”

Helpful Report

Hi Joyce Thank you for your fantastic review! We're thrilled to hear that you're very satisfied with your product. Your support means so much to us! Best wishes Rachel Cotswold Trading

“Item purchased was as descibed & pictured, delivered quickly and well protected. I have not found the item commonly available on the high street, so a further touch of individuality has been added to my home environment.”

Helpful Report

“Always suberb quality and fast delivery”

Helpful Report

Thank you for your great review. We're delighted to hear that you appreciate the quality of the products and the fast delivery. Best wishes Cotswold Trading team

“I had a wonderful experience purchasing from Cotswold Trading. Due to my location I needed help with securing this very sentimental item. I reached out and a lovely lady called Sophie offered to help. I secured my Jellycat and payed over the phone. Sophie then carefully wrapped him and he arrived the next day. Could not ask for better service. Thank you ever so much xx”

Helpful Report

Hi Charlotte, Thank you for your wonderful review! We're so pleased to hear about your positive experience with Sophie and that she was able to assist you in securing your sentimental item. It's fantastic to know that it arrived promptly and beautifully wrapped. Your kind words truly motivate us to keep delivering exceptional service! Warm regards, Team Cotswold Trading

“Sophie was lovely! Thank you again”

Helpful Report

Hi Sammie, Thank you for your lovely review! We're so glad to hear that you had a positive experience with Sophie. Your kind words mean the world to us! Warm regards, Team Cotswold Trading

“Very happy with the service received and the item came so well packaged.”

Helpful Report

Hi Andrew, Thank you for your wonderful review! We're thrilled to hear that you were happy with the service and found the item very well packaged. It’s always our aim to provide a great experience for our customers! Warm regards, Team Cotswold Trading

“Great store, quick deliveries and good selection of products”

Helpful Report

Hi Leanne, Thank you for your fantastic review! We're delighted to hear that you enjoyed our store and found our delivery service quick along with a great selection of products. Your support truly means a lot to us! Warm regards, Team Cotswold Trading

“Good quality product at a great price. Will use them again.”

Helpful Report

Hi Neil, Thank you for your wonderful review! We're thrilled to hear that you found our product to be of good quality at a great price. Your satisfaction means a lot to us and we can’t wait to serve you again! Warm regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,653 reviews