Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,137 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 12th September 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Katie Lee

Cotswold Trading 5 star review on 25th April 2025

Jacqui Topliss

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. I’d ordered my item to be collected at “Broadway”, which I believed to be the Broadway local to me. I was very grateful and impressed when I received a personal email advising me this was in fact the main shop, many miles away! Thank you very much!”

Helpful Report

Hi Sally, Thank you for taking the time to leave us a review. I'm glad we were able to double check and advise on the collection location, I'm glad we were able to get it delivered to you instead - hope you're pleased with the order. Best Wishes Sophie (Cotswold Trading)

“Very good at both ends of the process. Buying was easy. The product did not do what I wanted so I sent it back. The response was excellent. Always good to know a company who cares for its’ customers. Thank you”

Helpful Report

Hi Jillian, Thank you for taking the time to leave us a review. It's great to hear we were able to assist and refund you as the item was not suitable and thank you for your comments on our customer service. Best Wishes Sophie (Cotswold Trading)

“No problems fast delivery perfect!!!”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on the fast delivery and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Found the website easy to use and very happy with the whole ordering process. Items arrived well packed and quickly. Will definitely buy from CT again.”

Helpful Report

Hi Paul, Great to hear you found our website easy to navigate and that you were pleased with the order and packaging. We look forward to you shopping with us again! Best Wishes Sophie (Cotswold Trading)

“Great website, great products very high quality”

Helpful Report

Hi Christopher, Thank you for your review and for your compliments on our website and products. We welcome you back to place another order with us soon. Best Wishes Sophie (Cotswold Trading)

“Highly recommended. Item arrived on time, well packaged, friendly courier. 100% all round.”

Helpful Report

Hi Eleanor, Thank you for leaving us a review, it's great to hear you recommend us! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Prompt drlivery. Very well packaged. Would recommend Product itsrlf ( laura stoddart cards) vg , as i already knew”

Helpful Report

Hi Pam, Great to hear you would recommend us! The Laura Stoddart cards are very lovely, I'm glad you're pleased with them. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Simple ordering fast delivery. Item exactly as described. Perfect”

Helpful Report

Hi Clare, Thanks for leaving us a review. It's great to hear you're pleased with the item and that the delivery was prompt. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I'm very pleased with my purchase. Very fast dispatch and good quality of packaging.”

Helpful Report

Hi Agnieszka, Thank you for taking the time to leave us a review. It's great to hear you're pleased with your purchase and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading are easy to deal with. They communicate well and the delivery was on time. I highly recommend them.”

Helpful Report

Hi Howard, Thank you for your review and for recommending us to others! I'm pleased it was a smooth order and delivery process for you and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“EVERYTHING WONDERFUL THANKS”

Helpful Report

Hi Linda, Thank you for your positive review, it's great to hear your compliments and I'm glad you were pleased with the order. We welcome you back to shop with us again in the future! Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading couldn't be more helpful! I ordered something that I wanted urgently and they dispatched it within a few hours. Their support rep contacted me quickly and very politely to let me know when to expect it, and it arrived within a day. Highly recommended and I'll be returning next time!”

Helpful Report

Hi Gabriel, Thank you for leaving us a review. It's great to hear that we were able to despatch your order quickly and that you were kept updated as to its arrival. We look forward to you returning to us again in the future. Best Wishes Sophie (Cotswold Trading)

“Good quality items at reasonable price and no hassle”

Helpful Report

Hi Heather, Thank you for leaving us a positive review. It's great to hear your compliments on our items and pricing and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Beautiful sweater. Classic design,well constructed with great details. Have purchased similar sweaters from Le Tricoteur and yours are much better priced”

Helpful Report

Hi There, Thank you for leaving us a positive review it's great to hear your compliments on our products and pricing and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The parel arrived on time and beautifully packaged as was breakable. Well done whoever packed it.”

Helpful Report

Hi There, Thank you for leaving us a nice review. I will pass on your compliments on our packaging to our warehouse team! Best Wishes Sophie (Cotswold Trading)

“It was overall a very positive experience. They were very helpful and responsive when I encountered a shipping issue.”

Helpful Report

Hi Janet, Thanks for taking the time to leave us a review. It's great to hear we were able to help when you encountered a shipping issue. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great service Found the card that I have been looking for, for ages. Thank you”

Helpful Report

Hi Jane, Great to hear you're pleased with our service and that we stock the card you had been looking for! Do come back to us for any future card orders. Best Wishes Sophie (Cotswold Trading)

“Very helpful correspondence when I thought my parcel wasn’t delivered!..items were well packaged and good quality....”

Helpful Report

Hi Carole, Thanks for your review and I'm glad we were able to help locate your parcel. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great quality items and excellent value for money”

Helpful Report

Thank you for taking the time to leave us a review. It's great to hear you're pleased with the order and you found the items value for money. Best Wishes Sophie (Cotswold Trading)

“The mirror was faulty but the manner in which it was dealt with was superb.I had an exchange and all was well. Super service and great quick delivery.”

Helpful Report

Many thanks for leaving us a great review, we really appreciate the feedback. We're glad that you now have a perfect mirror! Best wishes Rachel Cotswold Trading

Cotswold Trading is rated 4.9 based on 3,137 reviews