Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,920 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having computer problems between Cotswold Trading and Amazon - I was contacted by Cotswold Trading. I had already received my order. Very polite conversation and problem dealt with efficiently. Thank you Anne Bristow”

Helpful Report

Hi Anne, Thank you for leaving us a review. I'm pleased we were able to contact you regarding the Amazon Pay issue which I'm happy to say has now all been resolved and I thank you for your co-operation. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent service! Everything arrived on time and perfectly packed.”

Helpful Report

Hi Jane, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our service and that your order arrived promptly. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Lovely selection, fast shipping, would love free shipping with a lower minimum spend, it would encourage more purchases :)”

Helpful Report

Hi Diana, Thank you very much for leaving us a review. It's great to hear you're pleased with our product selection and the order arrived promptly. Thank you also for your comment on shipping, unfortunately with the current shipping costs we are unable to lower the minimum spend, but it would certainly be something we would like to look into in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent service with every purchase, friendly and helpful staff with a superb range of goods”

Helpful Report

Hi Anthea, Thank you for leaving us a review. It's so nice to hear your compliments on our staff and I'm glad you're pleased with our product range. Feel free to contact us if you wish to make another purchase or require any assistance. Best Wishes Sophie (Cotswold Trading)

“I ordered an advent calendar, the type you assemble yourself, and paid by Amazon Pay. On reflection, I decided to order two more for the grandsons, directly from the company. When we came to put one of them together, we realised the tabs weren’t long enough to go through the slots, and by glueing and hard work as a pair, we finally set all three up. Not sure if the little advent bits will fit in yet. After all that, the Amazon Pay didn’t go through ( no fault of mine) and so had to pay by phone to the company. The Advent houses look sturdy now, but clients need to be advised that glue will be necessary.”

Helpful Report

Hi Kathryn, Thank you for your review. We take the feedback very seriously and have since been in touch with you regarding the issue you had with assembling the advent calendar. Please feel free to email us if you require anything further. Best Wishes Sophie (Cotswold Trading)

“Good range of products at great prices. Quick delivery on my order too.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. I'm pleased to hear you were happy with our product range and that the order arrived quickly for you. We very much hope you come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great range of products, sent quickly and very well packed.”

Helpful Report

Hi There, Thank you for your view and feedback. It's great to hear you're pleased with our range of products and our packaging and delivery and I hope you will feel encouraged to order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Rapid delivery.Quality product.”

Helpful Report

Hi Margaret, Thank you for your review. It's great to hear the order arrived promptly and that you were pleased with the product. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Excellent quality cards, great customer service and speedy delivery. Highly recommended.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments and that you would recommend us to others. We look forward to your custom again in the future. Best Wishes Sophie (Cotswold Trading)

“Bought a birthday card. It was a beautiful item. Company went to great lengths to get it to me in time for my sister's birthday. Delighted with item & service.”

Helpful Report

Hi Jane, Thank you for leaving us a review. I'm pleased to hear you were happy with the Birthday card and that we were able to get it to you on time. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Cotswold trading stock a good variety of quality gifts and books ,I am happy with my purchase ,the items are always posted on time and arrive as expected”

Helpful Report

Hi Carol, Thank you for leaving us a review. It's great to see you are a frequent shopper with us and that you're pleased with our products and shipping. We welcome you back to order from us again soon. Best Wishes Sophie (Cotswold Trading)

“Brilliant trader, not only did they offer the cheapest price on the Internet for the Robert Welch double towel rails they also gave me a discount for registering ( now I get offers, lovely) then free postage on top, perfect packaging and super fast delivery, all in all I saved over £41 in total, super company I will definitely use this company again.”

Helpful Report

Hi Helena, Thank you for your review. It's great to hear you registered for our newsletter and received your discount and I'm glad you were able to purchase the Robert Welch pieces. We look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very quick delivery and beautiful items”

Helpful Report

Hi Lucy, Thank you for taking the time to leave us a review. It's great to hear the delivery arrived quickly and that you are pleased with its contents. I hope you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I ordered a scarf and was sent the wrong colour . Hardly worth sending back due to post and packaging cost . Disappointed”

Helpful Report

Hi Elieen, I'm glad we were able to get in contact with you and establish that the correct scarf had been sent and that you were happy to keep it. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The website is easy to use. My order came very quickly and was beautifully packaged so all the items were in perfect order. I'm very pleased with all the items and with your service.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your positive comments on your purchase and our service. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The item I ordered was as described and arrived on time”

Helpful Report

Hi Michael, Thank you for leaving us a review. I'm glad you're happy with your order and that it arrived on time and very much hope you will order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Always outstanding, excellent selection of quality items and constantly my go yo for orders.”

Helpful Report

Hi Annys, How wonderful to hear you are a regular shopper with us. We really appreciate your feedback and look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“Promptly arrived. Thank you”

Helpful Report

Hi Danniella, Thank you for your review and I'm pleased to hear the delivery arrived promptly. I hope you will feel encouraged to come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Fantastic service, Lovely goods - delighted”

Helpful Report

Hi Gill, Thank you for taking the time to leave us a review. I'm glad you were pleased with our service and happy with the goods - that's what we like to hear! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very happy with my goods, Communication, order processed promptly with friendly staff, delivery was fast and packaged well, What more can I say!?”

Helpful Report

Hi Carol, Thank you for leaving us a review. It's great to hear your comments on your ordering experience with us and I'm happy we could help! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,920 reviews