Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,137 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 12th September 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Katie Lee

Cotswold Trading 5 star review on 25th April 2025

Jacqui Topliss

Anonymous

Anonymous // 01/01/2019

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“From finding the product I wanted, to being helped by the best salesperson, to receiving the cards promptly in perfect condition, my experience was extremely positive and uplifting. Thank you!”

Helpful Report

Hi Barbara, It's so nice to hear the positive ordering experience you had! I'm glad we were able to source the cards you wanted and that the order arrived quickly to the US. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Fantastic service. Well priced delivered when advised.”

Helpful Report

Hi Emma, Thanks for taking the time to leave us a review. It's great to hear your compliments on our service, pricing and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent service from Cotswold Trading! The Customer Service department is very helpful and courteous. Thank you CT!”

Helpful Report

Hi Jennifer, It's great to hear your compliments on our customer service, I'm very glad we were able to help and I hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent shopping experience”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. It's great to hear you had a positive shopping experience with us and we welcome you back to shop with us again in future. Best Wishes Sophie

“Perfect, will shop here again”

Helpful Report

Hi Jean, Great to hear you're pleased and would like to come back and shop with us again in the future! Best Wishes Sophie (Cotswold Trading)

“Card printing is excellent quality and the cards are unique. Very pleased!”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on the cards you ordered and we welcome you back to shop with us again in the future. Best Wishes Sophie

“A great product which is why l continue to buy. Reasonable price and prompt delivery.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you're pleased with the product, price and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ordering was easy, good quality and unique items, good communication and very fast delivery.”

Helpful Report

Hi Philip, Thank you for your review. It's great to hear you were pleased with the different aspect of the order process and that you liked the items. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Lovely, partner pleased and grateful”

Helpful Report

Hi Richard, It's great to hear your partner is pleased with the purchase - glad we could help! We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I recently bought some Advent calendars from Cotswold Trading — gifts; I don't personally need several! I was delighted by the designs available, and when they arrived the actual calendars fully lived up to — exceeded, even — my expectations. They are really lovely. I found the website and purchase very easy, dispatch was prompt and the items carefully packed, no damage in transit. It's the first time I've bought from Cotswold Trading, but I would have full confidence in shopping there again.”

Helpful Report

Hi Penelope, Wow what a lovely review of your first order! It's great to hear you're pleased with the advent calendars, they prove hugely popular each year so I'm sure they will be thoroughly enjoyed. We look forward to you ordering from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy quick delivery. Attention to detail excellent”

Helpful Report

Hi Carole, Thank you for your praise on our attention to detail, this is something we take very seriously here at CT. We thank you for your order and welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very efficient service. I am always pleased with the quality of the products I buy”

Helpful Report

Hi Kathryn, Great to hear you're a repeat customer and that the product quality meets your expectations. We thank you for your recent order and hope to see you shopping with us again soon. Best Wishes Sophie (Cotswold Trading)

“Excellent products and service”

Helpful Report

Hi Carol, Thank you for your compliments on our products and service! We thank you for your order and welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Enjoyed shopping at Cotswold Trading, the items I received were of good quality and arrived in good condition I will be buying from this company again. Thank you to all the people behind the scenes who made this experience of shopping a good one.”

Helpful Report

Hi Tara, Wow thank you for your kind review! It's lovely to hear your thanks expressed to our team at CT and I'm glad we were able to make your order experience a good one! We look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“I am not brilliant with technology and having collected all my order in the basket ( for me this was the easy part) I then tried to continue to payment- got into such s muddle I didn't even know where my basket or order had gone. So, used the old method of telephoning and the assistant that dealt with me was superb, everything was found and I paid over the phone. Result----- my order arrived 4days later. Perfect!!!!”

Helpful Report

Hi Margaret, So glad we were able to help complete your order over the phone! We are always happy to help customers and take orders via phone as we recognise sometimes online ordering isn't for everyone. I'm glad the order then arrived quickly to you - do get in touch if you would like to order again in future. Best Wishes Sophie (Cotswold Trading)

“Lovely cheese knives,beautifully packaged will make great gift.arrived promptly”

Helpful Report

Hi Carol, Thanks for leaving us a review. I'm glad you were pleased with the cheese knives, they certainly are a lovely gift! Best Wishes Sophie (Cotswold Trading)

“Recently mad a purchase on website, easy to use and order and as first time customer had a discount too. Parcel arrived much quicker than expected and was packaged beautifully. Would def use again and recommend to others”

Helpful Report

Hi Angela, It's great to hear about your first order from us and I'm glad you were pleased with the process. Thank you also for stating you would recommend us to others! We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Love shopping on this web site”

Helpful Report

Hi Pauline, It's great to hear you enjoy shopping on our website! We welcome you back to place another order with us soon. Best Wishes Sophie

“Very fast delivery and great price and a very good customer service”

Helpful Report

Hi Clark, Thanks for your 5 star review! Great to hear your compliments on our pricing, delivery speed and customer service. I hope you will come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Visiting your shop was extremely exciting! Your staff was so helpful and the items you showcased are very special-all under one roof! The items were shipped across the pond in perfect condition. Great care was shown. I will be ordering, again. Thank you for such a good experience.”

Helpful Report

Hi Susan, Thank you for your lovely review. It's great to hear you enjoyed visiting our Broadway store and that our staff were able to assist you. I'm glad you then placed an order when you returned home overseas and we certainly welcome you back to order again soon. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 3,137 reviews