Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,994 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 18th April 2026

Eleanor Adair

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wrong item was sent but after a pleasant phone call I was send the correct item within a couple of days”

Helpful Report

Hi Lesley, Thank you for your review. We’re glad the correct item was sent promptly after your phone call and appreciate your understanding. We hope you will shop with us again soon! Kind regards, Team Cotswold Trading

“Fast despatch of goods the packaging was excellent”

Helpful Report

Hi there, Thank you for the 5/5 and for your kind feedback. We’re delighted you were pleased with the fast despatch and excellent packaging. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Lovely cards, unusual and nice for special birthdays. Postage a bit expensive”

Helpful Report

Hi Angela, Thank you for your review and your kind feedback. We’re glad you like the cards and find them suitable for special birthdays. £2.95 is actually our reduced postage rate for greetings card orders, you can order as many as you like for this charge. We hope you will shop with us again soon! Kind regards, Team Cotswold Trading

“Sadly the product was not what I expected! I misread the capacity and it was way too small for the volume of dog food I need to store. It’s very pretty but no use to me!”

Helpful Report

Hi Kate, Thank you for taking time to leave a review. You can of course return the item if it's unused and no use to you and we can issue a refund for it, that's not a problem. Our returns page can be found here: https://www.cotswoldtrading.com/returns-information-i16 Best Wishes Team Cotswold Trading

“Very prompt package of the cards I have chosen, the snowdrop one is particularly nice and will cover a multitude of occasions!”

Helpful Report

Hi Victoria, Thank you for the 5/5 and for your kind feedback. We’re delighted to hear the package arrived promptly and that you love the snowdrop card. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Lovely cards exactly as described and prompt delivery.”

Helpful Report

Hi there, Thank you for the 5/5 and for your kind feedback. We’re delighted you found lovely cards exactly as described and that delivery was prompt. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Quality items at reasonable prices which were delivered sooner than expected. Great service, excellent communication.”

Helpful Report

Hi Moyra, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re happy with the quality items, reasonable prices, and that delivery was quicker than expected with great service and communication. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Delivery service was terrible and missed Xmas delivery, mark on box and was told nature of material but it was wood!”

Helpful Report

Hi Carol, I've emailed you regarding your review, I think there may have been some confusion as you placed an order with us in January and there were no items on there made of wood. I look forward to hearing from you. Best Wishes Sophie

“Wanted a genuine stainless steel freestanding toilet roll holder. I found one on Cotswold Trading. The ordering process was simple, the goods arrive well-packed and on time and the product is very good quality. All in all a good experience.”

Helpful Report

“Thank you team, Lovely telephone manner, friendly, warm floor assistant who helped advise on stock. Lovely goods, nicely packaged and promptly delivered.”

Helpful Report

Hi Sarah, Thank you for the 5/5 and for your kind feedback. We’re delighted the team’s telephone manner and floor assistant helped you, and that you were happy with the packaging and prompt delivery. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I was very happy with ordering through Cotswold Trading. The ordering online was easy and the parcel arrived on the day it should and was very well packaged.”

Helpful Report

Hi there, Thank you for the 5/5 and for your kind feedback. We’re delighted ordering online was easy, and that the parcel arrived on time and was well packaged. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“The radiator brush that I ordered arrived quickly, was well priced and packaged. Website is easy to navigate too. The brush has made dusting my cast iron radiators a doddle. Thank you.”

Helpful Report

Hi Peter, Thank you for the 5/5 and for your kind feedback. We’re delighted the radiator brush arrived quickly, was well priced and packaged, and has made dusting your cast iron radiators easier. We’re glad you’re enjoying it and appreciate your support. Kind regards, Team Cotswold Trading

“Bought some Ortigia bath salts for Christmas stocking fillers. Ordered and arrived very quickly. Not tried but lovely scents from the packaging.”

Helpful Report

Hi Lisa, Thank you for the 5/5 and for your kind feedback. We’re delighted you found the Ortigia bath salts and that the quick delivery and packaging scents stood out. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“wonderful items, well packaged and fast delivery - very pleased.”

Helpful Report

Hi Joy, Thank you for the 5/5 and for your kind feedback. We’re delighted you found wonderful items, appreciated the careful packaging, and were pleased with the fast delivery. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to navigate website, good comms and overall great experience. Very pleased with product.”

Helpful Report

Hi Charlotte, Thank you for the 5/5 and for your kind feedback. We’re delighted you found the website easy to navigate, appreciated the communications, and had a great overall experience with the product. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Timely, well packaged, perfect condition on arrival.Lovely product.Would order again.😊.”

Helpful Report

Hi Julie, Thank you for the 5/5 and for your kind feedback. We’re delighted you were pleased with the timely delivery, well-packaged item, and the perfect condition on arrival. We’d love to serve you again soon. Kind regards, Team Cotswold Trading

“Lovely goods.Efficient service”

Helpful Report

Hi Jean, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re pleased with the lovely goods and the efficient service. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very pleased with the service”

Helpful Report

Hi Mandy, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re pleased with the service. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to order.A lovely range of products. Order arrived quickly.”

Helpful Report

Hi there, Thank you for the 5/5 and for your kind feedback. We’re delighted you found it easy to order, enjoyed the range of products, and that the order arrived quickly. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Good product and arrived on time”

Helpful Report

Hi Penelope, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re happy with the product and that it arrived on time. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,994 reviews