Cotswold Hotel Breaks Reviews

Name: Cotswold Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.67

4.7 Rating 488 Reviews

93 %

of reviewers recommend Cotswold Hotel Breaks

Company Reviews

Metrics

4.7

Based on 488 reviews

Shipping & Delivery
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Cotswold Hotel Breaks 5 star review on 29th October 2023

Anonymous

Cotswold Hotel Breaks 5 star review on 5th November 2020

Anonymous

Anonymous // 01/01/2019

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“Website informative and easy to use. Lovely hotels and very hard to choose just one. Will be using again.”

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Posted 2 years ago

“Visited website and booked on Sunday, received marketing on Monday and confirmation finally arrives on Wednesday. A total of 67 hours between booking and confirming a stay. Not exactly stunning performance. Hopefully the stay itself won't be so underwhelming as the marketing is far superior to the booking experience.”

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Posted 2 years ago

“I had a problem paying for the break on line. Right at the end on clicking to pay the site instructed me to click on the hotel Ap which would then finally confirm that payment has gon through. On doing that nothing happened! I had to call the reservation desk the next day to I make the payment. May be there was a glitch in the system. Please check this out.”

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Posted 2 years ago

“Great value Hotel looks Fantastic and so easy to book looking forward to a well earned break”

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Posted 2 years ago

“Very easy to book, clear and responsive website. Customer services team are great too.”

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Posted 2 years ago

“All the staff,I spoke to were very friendly,polite,helpful and curtious. They listened to my request and accommodated me accordingly. The calls were always answered promptly. Extremely happy with the booking service,although the confirmation from the hotel took a while.”

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Posted 2 years ago

“Easy to use website and well presented, clear details about hotels and packages available we enjoyed using the site. We also booked our holiday”

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Posted 2 years ago

“Brilliant website. Very clear and easy to use”

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Posted 2 years ago

“The booking process was straight forward and easy to use. The whole process only took a few minutes.”

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Posted 2 years ago

“We booked our weekend away at Widbrook grange hotel, which was a lovely place with open fields that you could walk around, the rooms were old rustic looking and decorated nicely, and the food was well cooked and tasted lovely. the staff were very welcoming. We had a voucher to use with this company and the website was easy to navigate with the aspect of attaching the code and paying any additional money, easy to get in contact via phone as well if required”

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Posted 2 years ago

“Went very well thanks”

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Posted 2 years ago

“Found the website very easy to use. Once we had decided on which hotel to stay at the booking and confirmation was done very easily and quickly.”

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Posted 2 years ago

“Very good service giving lots of info regarding the Cotswolds area”

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Posted 2 years ago

“Excellent service fast and efficient The phone call confirming my booking was a lovely touch on top of the email”

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Posted 2 years ago

“I found your staff very helpful and rang back with the request I made promptly as could be as it was a Sunday”

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Posted 2 years ago

“Easy online booking with clarification of what to expect”

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Posted 2 years ago

“Site looked interesting, if my spring break is smooth and successful as advertised I will confirm my recommendation. Confirmation emails are numerous and a little confusing as some overlap with the hotel. Some good detail however, 2 further adverts in 2 days is a little heavy!”

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Posted 2 years ago

“Very good quick and efficient”

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Posted 2 years ago

“Excellent service. Thank you very much.”

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Posted 2 years ago

“I could not get through the on line payment screen. I phone and had an excellent ptofessional experience with friendly operator.”

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Posted 2 years ago

Cotswold Hotel Breaks is rated 4.7 based on 488 reviews