“Tried to book on your website but when it came to payment the site crashed, nothing happened.Had to phone you and do it by phone but lady very helpful, said payment and booking now gone through and received notification.”
“We hav always stayed at a cotswold inn for our visit Cheltenham the standard of hotel is 10 out of 10 and we would highly recommend a stay. We have only stayed at the Bear of Rodborough and the Hare and Hounds. Both are excellent venues”
“The hotel was a lovely building and the staff were very friendly and helpful. As expected in a building of this age it shows wear in places but that’s to be expected. The room was lovely just the lighting was dim even with all the lights on.
The views are spectacular especially on a cold, crisp sunny morning.”
“I was very impressed with the helpfullness of the staff and their eagerness to find the accomodation which suited us. My husband is disabled and their understanding of our needs was impressive. THank you
“We found the site very easy to use and the list of hotels gave us the choice we were looking for. Each hotel was amply illustrated and explained. It wasn't always possible to find out how many of a certain category of room existed in the hotel, but that was solved at the booking stage. A useful site which we will research again.”
“The only thing I don’t like is when I booked like most hotels I give them my card details and after my break with them they take the amount from my card before I leave ,but this hotel has taken the full amount from my card as soon as I booked this break I don’t understand why this has happened and I am not to happy about it.”