Cotswold Hotel Breaks Reviews

4.67 Rating 213 Reviews
94 %
of reviewers recommend Cotswold Hotel Breaks
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cotswold Hotel Breaks Reviews
I struggled with the booking system. It said their was an account already with my email address as I have used you before but could not remember the password so followed the instructions to retrieve my password but it kept taking me to the same page asking for a password. After 5 attempts I used my work email to book and chose a new password which I am sure I will forget again in the future so anticipate the same problem next time I book. Otherwise once in was simple enough.
Posted 1 year ago
Dear Caroline, We're sorry to hear that you have had an issue re-setting your password on our site. We have looked into this and will be able to resolve the issue for you, but this will mean changing your password again. Please do contact us, by phone or by email and we will be happy to assist you with this. With best wishes, Cotswold Hotel Breaks
Posted 1 year ago
Arrived at hotel. Our booking includes dinner but no availability in the dining room between 6pm and 9.30. ' your travel agent should have booked a time'
Posted 2 years ago
Dear Mr Wason, Thank you for your review, although we're sorry to hear that the restaurant at The Lygon Arms was busy on your arrival. Had your reservation been made over the phone we would have enquired about your preferred dining time; as it was made over the internet you received a full confirmation with contact details for the hotel and advice to make a dinner reservation prior to arrival. We hope that you enjoyed the majority of your stay - should you return to us in the future we will be happy to ensure your dining times are discussed with the hotel in advance of your stay. With best wishes, Cotswold Hotel Breaks
Posted 2 years ago
Very fast clear and efficient service.
Posted 2 years ago
Site easy to use but problems trying to book, blocked iPad for an hour! Ended up calling to book!
Posted 2 years ago
Cotswold Hotel Breaks is rated 4.67 based on 213 reviews