Cotswold Hotel Breaks Reviews

Name: Cotswold Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.66

4.7 Rating 464 Reviews

93 %

of reviewers recommend Cotswold Hotel Breaks

Company Reviews

Metrics

4.7

Based on 464 reviews


Shipping & Delivery
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Cotswold Hotel Breaks 5 star review on 29th October 2023

Anonymous

Cotswold Hotel Breaks 5 star review on 5th November 2020

Anonymous

Anonymous // 01/01/2019

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“Sophia was a lovely lady , very helpful 😊”

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Posted 5 months ago

“Searching for an upmarket stay we came across the CHB website. So much choice and pitched in the budget we had allocated. Booked with confidence and looking forward to our trip.”

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Posted 5 months ago

“Very straightforward booking process online, however due to some technical issues I was unable to make the final payment using my mobile. I had to start the booking process over again on an iPad and the it worked OK.”

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Posted 5 months ago

“Easy to book”

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Posted 5 months ago

“We stayed at Cotswold House and it was lovely. Great food and great location. Brilliant deal too.”

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Posted 6 months ago

“Easy to deal with”

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Posted 6 months ago

“Excellent service and advice with a swift reply to my questions. Great value package, thanks very much! Would recommend and use again.”

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Posted 6 months ago

“Very simple, user-friendly website. Booking process was quick and easy.”

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Posted 6 months ago

“Loved the fact that I could book as a gift with a printable voucher including all the details”

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Posted 7 months ago

“Got a really good deal on The King's Head hotel in Cirencester. Quick and easy to book.”

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Posted 7 months ago

“A wide range of options, a simple and straightforward process and a timely reminder. First time we have used your site and we made a successful booking.”

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Posted 7 months ago

“The online help was useful”

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Posted 7 months ago

“very helpful and efficient staff”

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Posted 7 months ago

“Very easy to book and were very quick to resolve a minor error on the confirmation.”

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Posted 7 months ago

“Easy to book, good communication so far. Let's see how the break goes”

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Posted 7 months ago

“A very good selection of hotels and far better than your competitors in this field. Reasonably easy to book online & the only criticism is that you can only get a voucher if you are forced to cancel, I would suggest that you receive a full refund if you have to cancel up to three months before the date of arrival. This is a minor point and I have used your firm before with excellent results and that is why I have made a further booking. Mr John Aston Parker.”

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Posted 7 months ago

“Easy to use website that gives clear and concise information on the various hotel options and special packages”

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Posted 8 months ago

“Would have liked to have known that the room we had booked was in a separate building, before we had booked. As in our experience, theyre always very cold and you have to go outside to use other facilities.”

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Posted 8 months ago

“Easy to book and value for money, however communication between Cotswold Hotel Breaks (CHB)and the Hotel booked is not good. I booked two rooms, unfortunately, guests in room two had to cancel, I advised both the hotel and CHB. When we arrived the reception team had no knowledge of the cancellation therefore the room remained empty.”

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Posted 8 months ago

“I had been looking for sometime to celebrate my husbands birthday. I found exactly what I was looking for and it was very easy process. I'm very pleased.”

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Posted 8 months ago

Cotswold Hotel Breaks is rated 4.7 based on 464 reviews