Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.08

4.1 Rating 644 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

Write Your review

Tell us how Cost Cutters UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Abi was really helpful and resolved my query and arranged delivery while we was in the call, great service, very helpful and friendly, very happy customer”

Helpful Report

“Supplier had attached different fittings and instructions to the unit supplied. Made contact at Cost cutters who were prompt at getting information across to the supplier and getting the parts sent out to myself from them. thank you Abi Hart for getting this sorted for us.”

Helpful Report

“Alice has been so helpful from the off. Very quick to respond to any order queries I have had. I cant recommend Cost-Cutters enough, fantastic products at great prices!”

Helpful Report

“Alice was wonderful today helping with placing an order. Alice made the process very easy considering I was having issues with payment details. Wonderful customer service from Alice.”

Helpful Report

“Really happy with Isabelle for our furniture order process! Product is great too and good value for money.”

Helpful Report

“Spoke with Abi on the phone after receiving an email that my order was delayed. Within a couple of hours she'd sorted it so the delivery was back on track and will be sent out promptly.”

Helpful Report

“Isabelle was very helpful and quick to respond when I emailed her questions. As a school we have purchased outdoor furniture from Seated Furniture and would recommend them.”

Helpful Report

“I've been dealing with Freya, for a while now and once again she has helped me find exactly what we need at the best possible price. Helpful and efficient as always!”

Helpful Report

“Isabelle was really helpful. We wanted different sized desks to what was on the website and she was able to offer these. Customer service was very quick and efficient and we will certainly use you again for any future orders. It was so easy. Thank-you.”

Helpful Report

“Very impressed with Freya in Sales, from receipt of quote to ordering was seamless. Highly recommend this company and ask for Freya she has been a great help.”

Helpful Report

“Alice was super quick at coming back to me and resolved my query so I was able to place order with confidence. Friendly and efficient and love the emoji Alice :-)”

Helpful Report

“Great service from start to finish and Alice Mason helped with all our questions and queries. Really happy with the bench & picnic table. We were given 2 delivery dates and both arrived separately and 2 days early which was excellent. The table arrived within 9 days and we are in the Highlands really impressed. They are both really great quality and built to last. We hope to replace the big picnic table next year and will deal with Alice again. thank you.”

Helpful Report

“I was contacting Alice Mason and I am very impressed with her professionalism and customer service. She was extremely helpful and knowledgeable, very patient and answered all my questions straightaway. The ordering process was quite smooth and we will definitely will be using Cost Cutters again.”

Helpful Report

“I had a great experience with Alice. She was quick with communication and made the whole order quick and seamless. It was easy to reach her and she had great professional knowledge. Would definitely order again.”

Helpful Report

“Great keeping in contact, wasn't too pushy and kept in my head. Happy to re-quote when challenge.”

Helpful Report

“This company is great to work with and very helpful they meet our clients needs to find the best furniture to suit the project we are working on. fast respond from Kate Courage with , quotation , ordering and helped us all the way until the delivery was made . We will be using them again”

Helpful Report

“Not clear on delivery dates - just an estimate , ask them for delivery date via email no response Then an email toconfirm the order and if you want to cancel or amend they will charge you to do so Order the same item on the same day from another upllier it is to be delivered between 1-2 pm today Customer service, your emails scripts and your system need updating if you are operating in the e com world !!”

Helpful Report

Hello, Thank you for reaching out, we are very sorry that we couldn't process your order quicker. The order has been picked up at 8.30am this morning (Monday 22.07) and will be dispatched tomorrow for delivery Wednesday. We do not charge for any amendments on orders and this is not stated in any of our T&C's. Any further issues, please feel free to give me a call on 033 33 44 33 70 option 2 and ask for Freya.

“Well made trestle table, high quality, all in one piece ready to use immediately. Delivered within the week, soundly packed, helpful courier. A very satisfied customer.”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled to hear that you are pleased with your trestle table and the quality of our product. It’s great to know that it was ready to use immediately and that our delivery process met your expectations.

“I have ordered from Cost Cutters on three separate occasions now and each time the sales team have been a delight to deal with both in terms of friendliness and efficiency - the latest being today in sorting out an order that I mistakenly got wrong - thanks Freya. Best wishes Sailability at Whitefriars”

Helpful Report

Thank you for your continued support and for sharing your positive experiences with us! We're thrilled to hear that our sales team has consistently provided friendly and efficient service, and we're especially glad Freya was able to assist you with your recent order. Your kind words mean a lot to us. Vicky Customer Service

“Excellent service throughout from ordering to following up on delivery enquiries. The chairs ordered were a good price, received in perfect condition and are exactly what we needed.”

Helpful Report

Thank you so much for your wonderful feedback! We're delighted to hear that you had an excellent experience from ordering to delivery. It's great to know that the chairs arrived in perfect condition and met your needs. We appreciate your kind words and look forward to hearing from you again. Vicky Customer Service.

Cost Cutters UK is rated 4.1 based on 644 reviews