CoolCare Reviews

Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.43

4.4 Rating 223 Reviews

87 %

of reviewers recommend CoolCare

4.4

Based on 223 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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CoolCare 5 star review on 14th June 2022

Adalbert Rugeruza

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very user-friendly, has made the payroll process a doddle, especially with the link to Sage payroll, a payroll run now takes seconds rather than days!”

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Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 3 years ago

“Very helful and quick support”

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Posted 1 week ago

“I received a very quick response and straight forward answer to my query.”

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Posted 1 week ago

“excellent service”

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Posted 1 week ago

“The response time and information was very good”

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Posted 1 month ago

Thanks so much for your review, we really appreciate it. With best wishes from The CoolCare team

Posted 1 month ago

“Very good customer service and response to enquiry.”

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Posted 1 month ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 month ago

“GREAT ASSISTANT, THANKOU”

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Posted 1 month ago

Thank you for your review - we really appreciate it! With best wishes from The CoolCare team

Posted 1 month ago

“my query was dealt with v efficinetly”

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Posted 2 months ago

Thanks for your review - we appreciate the feedback. Best wishes from The CoolCare team

Posted 1 month ago

“Zack was very helpful regarding a issue on coolcare and helped to resolve the this”

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Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We'll make sure that your feedback is passed on to Zack. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 month ago

“Excellent conversation and provided me with exactly the information I required to move my query forward.”

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Posted 2 months ago

“Quick and easy to contacat and information provided solved issue”

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Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare! With best wishes from, The CoolCare Team

Posted 2 months ago

“Sarah was amazing, so knowledgable and helpful, also caring. Once she had fixed the problem, she called me back to make sure that all was well at my end. Really good customer service”

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Posted 2 months ago

Thank you Sarah for taking the time to let us know what you thought of the CoolCare service - we really appreciate it. We'll make sure we pass your feedback on to Sarah. Thanks you and best wishes from The CoolCare team

Posted 2 months ago

“excellant system”

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Posted 3 months ago

Thank you for your feedback - we really appreciate you taking the time to let us know how you rate our service Best wishes from The CoolCare team

Posted 3 months ago

“Really simple to use system. Needs better report options Custom reports.”

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Posted 3 months ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. With best wishes from, The CoolCare Team

Posted 3 months ago

“I asked for assistance as our VNB is not working and I was helped right away and it resolve my query.”

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Posted 3 months ago

Thank you so much for your feedback - we really appreciate you taking the time to let us know what you thought of the Coolcare service. Thank you! With best wishes from the CoolCare team

Posted 3 months ago

“good service with quick response time”

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Posted 4 months ago

“The support team was helpful in solving the issue.”

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Posted 4 months ago

“Great way to communicate”

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Posted 4 months ago

Thanks for your feedback Katherine - it's really very much appreciated. With best wishes from The CoolCare team

Posted 4 months ago

“Glad that your support service was a real person who was very helpful.”

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Posted 5 months ago

Thanks so much for your feedback -we really appreciate you taking the time. Although we do have a chatbot service (called Amy) available - we will always have real people to provide Support. In fact, we've recently increased the size of our Support team so we're even better placed to provide the help you need when you need it. Thanks again With best wishes from The CoolCare team

Posted 5 months ago

“Coolcare is really good and meets the need of the home.”

Helpful Report

Posted 5 months ago

Thanks for your review - we really appreciate you taking the time to let us know your feedback about CoolCare's product and service. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 5 months ago

“Very good, collaborative system. Highly recommended.”

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Posted 6 months ago

CoolCare is rated 4.4 based on 223 reviews