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CoolCare Reviews

4.4 Rating 201 Reviews
87 %
of reviewers recommend CoolCare
4.4
Based on 201 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read CoolCare Reviews
Visit Website

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Very user-friendly, has made the payroll process a doddle, especially with the link to Sage payroll, a payroll run now takes seconds rather than days!
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Posted 2 years ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Excellent service all queries were answered in a timely mannor
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Posted 2 weeks ago
Thank you for your review! We really appreciate taking you the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 weeks ago
Sarah was very helpful and solved my issue
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Posted 1 month ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. We'll make sure that Sarah receives your feedback. With best wishes from, The CoolCare Team
Posted 1 month ago
Every time I needed your support, I received an excellent customer service experience and support.
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Posted 1 month ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 month ago
All questions answered in a prompt manner.
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Posted 1 month ago
Thank you so much for your review, we really appreciate you taking the time to let us know about the service you received from CoolCare. With best wishes from The CoolCare team
Posted 1 month ago
I have worked with coolcare for around 10 years and have always fornd the support desk very helpful and knowledgable
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Posted 1 month ago
Thank you so much for your review - we really appreciate you taking the time to let us know what you think of the service you have received from CoolCare - thank you! With best wishes from The CoolCare team
Posted 1 month ago
received prompt and well explained support.
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Posted 2 months ago
Thanks for your review!
Posted 2 months ago
EXCELLENT SERVICE FROM COOLCARE. ISSUE RESOLVED WITH A COUPLE OF DAYS.
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Posted 2 months ago
Thanks so much for taking the time to let us know about the service you have received from CoolCare. We really appreciate it. With best wishes from The CoolCare team
Posted 2 months ago
Prompt response to queries
Helpful Report
Posted 2 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 months ago
Excellent and quick response from Macauley who was able to advise me on how to proceed
Helpful Report
Posted 2 months ago
Thanks so much for taking the time to let us know about the service you have received from CoolCare - we really appreciate it. We'll make sure we pass the feedback onto Macauley. With best wishes from The CoolCare team
Posted 2 months ago
Very helpful, fixed my problem straight away and taught me something new
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Posted 3 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 3 months ago
Thank you for resolving the issue
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Posted 3 months ago
Thank you so much for your review - we really appreciate you taking the time. With best wishes from The CoolCare team
Posted 3 months ago
v quick, efficient and friendly service
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Posted 3 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us - but we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 3 months ago
Online chat is a great support service. Accurate information and excellent resources given.
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Posted 4 months ago
Thank you for your review - we really appreciate you taking the time to give us your feedback. With best wishes from The CoolCare team
Posted 4 months ago
Useful and rapid support.
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Posted 4 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 4 months ago
Coolcare is a brilliant system, easy to navigate and have all the information for multiple sites in one place.
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Posted 4 months ago
Thank you so much for your review - we really appreciate you taking the time. With best wishes from The CoolCare team
Posted 4 months ago
Brilliant product, fantastic support! Smooth experience from start to finish!
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Posted 4 months ago
Thank you so much for taking the time to let us know how you rate our service- we really appreciate it. Many thanks and best wishes from the CoolCare team
Posted 4 months ago
The person i spoke to was prompt in giving me answers and was very helpful.
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Posted 5 months ago
Thank you so much for your feedback - we really appreciate you taking the time. Best wishes from The CoolCare team
Posted 5 months ago
Quick repsonse and follow up to issues i was having. Very supportive.
Helpful Report
Posted 5 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 5 months ago
Thank you for answering my query so efficiently
Helpful Report
Posted 5 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 5 months ago
My issues is still not resolved
Helpful Report
Posted 5 months ago
Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. We've been back in touch directly to follow this up with you. Best wishes from The CoolCare team
Posted 5 months ago
CoolCare is rated 4.4 based on 201 reviews