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CoolCare Reviews

4.4 Rating 209 Reviews
87 %
of reviewers recommend CoolCare
4.4
Based on 209 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read CoolCare Reviews
Visit Website

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Very user-friendly, has made the payroll process a doddle, especially with the link to Sage payroll, a payroll run now takes seconds rather than days!
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Posted 3 years ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 3 years ago
good service with quick response time
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Posted 5 days ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team
Posted 4 days ago
The support team was helpful in solving the issue.
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Posted 6 days ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 4 days ago
Great way to communicate
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Posted 1 week ago
Thanks for your feedback Katherine - it's really very much appreciated. With best wishes from The CoolCare team
Posted 4 days ago
Glad that your support service was a real person who was very helpful.
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Posted 4 weeks ago
Thanks so much for your feedback -we really appreciate you taking the time. Although we do have a chatbot service (called Amy) available - we will always have real people to provide Support. In fact, we've recently increased the size of our Support team so we're even better placed to provide the help you need when you need it. Thanks again With best wishes from The CoolCare team
Posted 3 weeks ago
Coolcare is really good and meets the need of the home.
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Posted 1 month ago
Thanks for your review - we really appreciate you taking the time to let us know your feedback about CoolCare's product and service. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 month ago
Very good, collaborative system. Highly recommended.
Helpful Report
Posted 1 month ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 month ago
Very efficient and helped sort my query quickly
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Posted 2 months ago
Thanks for your feedback - we're delighted that you are pleased with the service you have received from us- thank you!. Best wishes from The CoolCare team
Posted 1 month ago
Clear and good instruction to solve my problem.
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Posted 2 months ago
Thanks for your feedback Lisa - we really appreciate it! Best wishes from The CoolCare team
Posted 1 month ago
Excellent service all queries were answered in a timely mannor
Helpful Report
Posted 2 months ago
Thank you for your review! We really appreciate taking you the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 months ago
Sarah was very helpful and solved my issue
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Posted 3 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. We'll make sure that Sarah receives your feedback. With best wishes from, The CoolCare Team
Posted 3 months ago
Every time I needed your support, I received an excellent customer service experience and support.
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Posted 3 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 3 months ago
All questions answered in a prompt manner.
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Posted 3 months ago
Thank you so much for your review, we really appreciate you taking the time to let us know about the service you received from CoolCare. With best wishes from The CoolCare team
Posted 3 months ago
I have worked with coolcare for around 10 years and have always fornd the support desk very helpful and knowledgable
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Posted 4 months ago
Thank you so much for your review - we really appreciate you taking the time to let us know what you think of the service you have received from CoolCare - thank you! With best wishes from The CoolCare team
Posted 3 months ago
received prompt and well explained support.
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Posted 4 months ago
Thanks for your review!
Posted 4 months ago
EXCELLENT SERVICE FROM COOLCARE. ISSUE RESOLVED WITH A COUPLE OF DAYS.
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Posted 4 months ago
Thanks so much for taking the time to let us know about the service you have received from CoolCare. We really appreciate it. With best wishes from The CoolCare team
Posted 4 months ago
Prompt response to queries
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Posted 4 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 4 months ago
Excellent and quick response from Macauley who was able to advise me on how to proceed
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Posted 5 months ago
Thanks so much for taking the time to let us know about the service you have received from CoolCare - we really appreciate it. We'll make sure we pass the feedback onto Macauley. With best wishes from The CoolCare team
Posted 5 months ago
Very helpful, fixed my problem straight away and taught me something new
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Posted 5 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 5 months ago
Thank you for resolving the issue
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Posted 5 months ago
Thank you so much for your review - we really appreciate you taking the time. With best wishes from The CoolCare team
Posted 5 months ago
v quick, efficient and friendly service
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Posted 6 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us - but we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 6 months ago
CoolCare is rated 4.4 based on 209 reviews