Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.42

“my query was dealt with v efficinetly”

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Posted 1 week ago

Thanks for your review - we appreciate the feedback. Best wishes from The CoolCare team

Posted 4 days ago

“Zack was very helpful regarding a issue on coolcare and helped to resolve the this”

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Posted 1 week ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We'll make sure that your feedback is passed on to Zack. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 4 days ago

“Excellent conversation and provided me with exactly the information I required to move my query forward.”

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Posted 3 weeks ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 3 weeks ago

“Quick and easy to contacat and information provided solved issue”

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Posted 3 weeks ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare! With best wishes from, The CoolCare Team

Posted 3 weeks ago

“Sarah was amazing, so knowledgable and helpful, also caring. Once she had fixed the problem, she called me back to make sure that all was well at my end. Really good customer service”

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Posted 1 month ago

Thank you Sarah for taking the time to let us know what you thought of the CoolCare service - we really appreciate it. We'll make sure we pass your feedback on to Sarah. Thanks you and best wishes from The CoolCare team

Posted 4 weeks ago

“excellant system”

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Posted 1 month ago

Thank you for your feedback - we really appreciate you taking the time to let us know how you rate our service Best wishes from The CoolCare team

Posted 1 month ago

“Really simple to use system. Needs better report options Custom reports.”

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Posted 1 month ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. With best wishes from, The CoolCare Team

Posted 1 month ago

“I asked for assistance as our VNB is not working and I was helped right away and it resolve my query.”

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Posted 2 months ago

Thank you so much for your feedback - we really appreciate you taking the time to let us know what you thought of the Coolcare service. Thank you! With best wishes from the CoolCare team

Posted 1 month ago

“good service with quick response time”

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Posted 2 months ago

Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team

Posted 2 months ago

“The support team was helpful in solving the issue.”

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Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 2 months ago

“Great way to communicate”

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Posted 2 months ago

Thanks for your feedback Katherine - it's really very much appreciated. With best wishes from The CoolCare team

Posted 2 months ago

“Glad that your support service was a real person who was very helpful.”

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Posted 3 months ago

Thanks so much for your feedback -we really appreciate you taking the time. Although we do have a chatbot service (called Amy) available - we will always have real people to provide Support. In fact, we've recently increased the size of our Support team so we're even better placed to provide the help you need when you need it. Thanks again With best wishes from The CoolCare team

Posted 3 months ago

“Coolcare is really good and meets the need of the home.”

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Posted 3 months ago

Thanks for your review - we really appreciate you taking the time to let us know your feedback about CoolCare's product and service. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 3 months ago

“Very good, collaborative system. Highly recommended.”

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Posted 4 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 4 months ago

“Very efficient and helped sort my query quickly”

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Posted 4 months ago

Thanks for your feedback - we're delighted that you are pleased with the service you have received from us- thank you!. Best wishes from The CoolCare team

Posted 4 months ago

“Clear and good instruction to solve my problem.”

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Posted 4 months ago

Thanks for your feedback Lisa - we really appreciate it! Best wishes from The CoolCare team

Posted 4 months ago

“Excellent service all queries were answered in a timely mannor”

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Posted 5 months ago

Thank you for your review! We really appreciate taking you the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 5 months ago

“Sarah was very helpful and solved my issue”

Helpful Report

Posted 5 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. We'll make sure that Sarah receives your feedback. With best wishes from, The CoolCare Team

Posted 5 months ago

“Every time I needed your support, I received an excellent customer service experience and support.”

Helpful Report

Posted 5 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 5 months ago

“All questions answered in a prompt manner.”

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Posted 6 months ago

Thank you so much for your review, we really appreciate you taking the time to let us know about the service you received from CoolCare. With best wishes from The CoolCare team

Posted 5 months ago

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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