CoolCare Reviews

Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.40

4.4 Rating 231 Reviews

87 %

of reviewers recommend CoolCare

4.4

Based on 231 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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CoolCare 5 star review on 14th June 2022

Adalbert Rugeruza

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted CoolCare for an invoice printing problem. Excellent service provided to correct our problem was given by the CoolCare customer service department.”

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Posted 1 year ago

Thank you so much for taking the time to send us your feedback - we're really pleased that you were happy with the service you received. We'll make sure to pass your comments on to Sarah. Thank you! Best wishes from The CoolCare team

Posted 1 year ago

“I think it is a fantastic product and really easy to use. Saved me thousands of pounds in time saved”

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Posted 1 year ago

“Very quick and thorough repsonse to my question regarding support for reporting issues.”

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Posted 1 year ago

Many thanks for taking the time to provide your feedback - its really important to us. Best wishes from The CoolCare team

Posted 1 year ago

“James was very prompt with response, contacted via email and phoned next day to make sure everything worked properly”

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Posted 1 year ago

Thanks very much for your feedback - we really appreciate you taking the time and we will make sure that we pass it on to James. Best wishes from the CoolCare team

Posted 1 year ago

“CRM easy to use and access.”

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Posted 1 year ago

We're so pleased that you are happy with the service you received and that you find CoolCare easy to use- thank you so much for taking the time to give us your feedback, we do really appreciate it. Best wishes from The CoolCare team

Posted 1 year ago

“Communication was very good.”

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Posted 1 year ago

Thank you so much for your review - we really appreciate you taking the time and we're so pleased that you are happy with the service that you have received. Best wishes from The CoolCare team

Posted 1 year ago

“Very clear and concise resolution to query”

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Posted 1 year ago

Thank you so much for taking the time to send us a review - we really appreciate it. We're delighted that you were pleased with our service. Many thanks and best wishes from The CoolCare team

Posted 1 year ago

“Still need to use it, has we are still in the training stage”

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Posted 1 year ago

Thank you for your review - we really appreciate you taking the time Best wishes from the CoolCare team

Posted 1 year ago

“We haven't been using Coolcare for very long but it a fairly easy programme to master. There are a few things which could be managed better but hopefully over time the team will make improvements to iron out any little snags.”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Easy to use system”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the product and the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Has the information I need”

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Posted 1 year ago

Thanks so much for your review - we really appreciate you taking the time. Best wishes from the CoolCare team

Posted 1 year ago

“Sarah reponded to my call right away, just before 5.00pm and helped me to get our timesheets working again. She followed up twice the next morning to check everyting was still ok. Amazing customer service.”

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Posted 1 year ago

Thanks for your comments Jacqui - we really appreciate it and we'll make sure that Sarah gets your feedback. Best wishes from The CoolCare team

Posted 1 year ago

“A good system, however some improvements required to biostation”

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Posted 1 year ago

Thank you for your review, we really appreciate you taking the time - we'll pass your feedback on to the correct teams. Best wishes from the CoolCare team

Posted 1 year ago

“Very quick reply and very helpfull”

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Posted 1 year ago

Thank you so much for taking the time to send us your review - we really appreciate and are delighted you are pleased with the service you have received. Thank you. Best wishes from the CoolCare team

Posted 1 year ago

“I have contacted CoolCare support twice in the last week and both times the lady I spoke to has been really helpful. Both times issues resolved.”

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Posted 1 year ago

Thank you so much for your review - we'll make sure that we pass your feedback on to Sarah. Best wishes from The CoolCare team

Posted 1 year ago

“veyr helpful”

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Posted 1 year ago

Thanks for your feedback Karen - we really appreciate you taking the time. Best wishes from The Coolcare team

Posted 1 year ago

“Macaulay was very helpful”

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Posted 1 year ago

Thanks so much for your feedback Danielle - we'll make sure we pass that on to Macauley. Best wishes from The CoolCare team

Posted 1 year ago

“Good system but needs a bit of tweeking.”

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Posted 1 year ago

Thank you so much for your review. We've been in touch to follow up with you and we really appreciate your feedback. Best wishes from the CoolCare team

Posted 1 year ago

“we find it very useful”

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Posted 1 year ago

Thanks so much for your feedback, we really appreciate it With best wishes from The CoolCare team

Posted 1 year ago

“Great help with sorting out a technical issue. Resolved quickly and follow up from Cool Care to check in that all was working correctly”

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Posted 1 year ago

Thanks so much for your review - we're so pleased you're happy with the service you've received. With best wishes from The CoolCare team

Posted 1 year ago

CoolCare is rated 4.4 based on 231 reviews