Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.43

“Great way to communicate”

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Posted 1 year ago

Thanks for your feedback Katherine - it's really very much appreciated. With best wishes from The CoolCare team

Posted 1 year ago

“Glad that your support service was a real person who was very helpful.”

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Posted 1 year ago

Thanks so much for your feedback -we really appreciate you taking the time. Although we do have a chatbot service (called Amy) available - we will always have real people to provide Support. In fact, we've recently increased the size of our Support team so we're even better placed to provide the help you need when you need it. Thanks again With best wishes from The CoolCare team

Posted 1 year ago

“Coolcare is really good and meets the need of the home.”

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Posted 1 year ago

Thanks for your review - we really appreciate you taking the time to let us know your feedback about CoolCare's product and service. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Very good, collaborative system. Highly recommended.”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Very efficient and helped sort my query quickly”

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Posted 1 year ago

Thanks for your feedback - we're delighted that you are pleased with the service you have received from us- thank you!. Best wishes from The CoolCare team

Posted 1 year ago

“Clear and good instruction to solve my problem.”

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Posted 1 year ago

Thanks for your feedback Lisa - we really appreciate it! Best wishes from The CoolCare team

Posted 1 year ago

“Excellent service all queries were answered in a timely mannor”

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Posted 1 year ago

Thank you for your review! We really appreciate taking you the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Sarah was very helpful and solved my issue”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. We'll make sure that Sarah receives your feedback. With best wishes from, The CoolCare Team

Posted 1 year ago

“Every time I needed your support, I received an excellent customer service experience and support.”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“All questions answered in a prompt manner.”

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Posted 1 year ago

Thank you so much for your review, we really appreciate you taking the time to let us know about the service you received from CoolCare. With best wishes from The CoolCare team

Posted 1 year ago

“I have worked with coolcare for around 10 years and have always fornd the support desk very helpful and knowledgable”

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Posted 1 year ago

Thank you so much for your review - we really appreciate you taking the time to let us know what you think of the service you have received from CoolCare - thank you! With best wishes from The CoolCare team

Posted 1 year ago

“received prompt and well explained support.”

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Posted 1 year ago

Thanks for your review!

Posted 1 year ago

“EXCELLENT SERVICE FROM COOLCARE. ISSUE RESOLVED WITH A COUPLE OF DAYS.”

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Posted 1 year ago

Thanks so much for taking the time to let us know about the service you have received from CoolCare. We really appreciate it. With best wishes from The CoolCare team

Posted 1 year ago

“Prompt response to queries”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Excellent and quick response from Macauley who was able to advise me on how to proceed”

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Posted 1 year ago

Thanks so much for taking the time to let us know about the service you have received from CoolCare - we really appreciate it. We'll make sure we pass the feedback onto Macauley. With best wishes from The CoolCare team

Posted 1 year ago

“Very helpful, fixed my problem straight away and taught me something new”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Thank you for resolving the issue”

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Posted 1 year ago

Thank you so much for your review - we really appreciate you taking the time. With best wishes from The CoolCare team

Posted 1 year ago

“v quick, efficient and friendly service”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us - but we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Online chat is a great support service. Accurate information and excellent resources given.”

Helpful Report

Posted 1 year ago

Thank you for your review - we really appreciate you taking the time to give us your feedback. With best wishes from The CoolCare team

Posted 1 year ago

“Useful and rapid support.”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

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