CoolCare Reviews

4.36 Rating 44 Reviews
89 %
of reviewers recommend CoolCare
Read CoolCare Reviews
Visit Website





Helios 47
Isabella Road

Write Your review

Tell us how CoolCare made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
I find it times out to quickly, also when doing the pay, there is no way to put the timesheet total report in alphabetical, you can not do a report to see how much annual leave people have.
Posted 3 weeks ago
Hi Diane, Thank you for your feedback, we're always listening to our customers and releasing improvements based on this every couple of weeks. For the security timeout, we have to balance the security wanted by the organisation with the experience of the user, I'll take a look into whether this can be adjusted. As for the Timesheet Totals report, I believe this can be sorted as it's an Excel export, please get in touch with our Support Team who should be able to help with this, if not they'll let me know we may need to make a change. The same goes for annual leave, we do have a report for this, as well as a dashboard widget to help you keep an eye on those that have a lot left to take, so I'd be interested to find out why this isn't working for you. Kind Regards, Leigh Ellis Technical Director
Posted 2 weeks ago
Coolcare4 is really good but it is very slow on the calendar section and takes around 15 seconds just to navigate to another month. The rotas could be easier to set up.
Posted 3 weeks ago
Hi Chelsey, Thanks, we like to think it's pretty good too, and are always making it better, so thanks for the feedback, we do listen to it and are constantly making improvements based on it. We're planning to improve the load times across the whole product over the next couple of months, so you should see the effects of this in the calendar soon. We're also looking to improve the calendar loading specifically. Kind Regards, Leigh Ellis Technical Director
Posted 2 weeks ago
CoolCare is rated 4.36 based on 44 reviews