“so far get reasonable quotes and even on renewal time i always check on confused to see if i can get a better deal, staying with the same insurer does not save anyone any money”
Hello Ronald,
Thank you for leaving your review.
I’m very sorry to hear you had trouble purchasing your insurance cover.
Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page.
Jess, Confused.com Representative
“Seemed to bring the same prices as all the other comparison sites. Unfortunately not all my details which I had filled in were transferred to the insurer I chose and I had to correct this which then put the quote up so the system is obviously a bit faulty.”
