“Confused.com was a godsend this year as I didn't think I would be able to renew my van insurance as the quote was for approximately £450 but unbelievably Confused.com showed me one for £270. It was just a simple procedure to click on the link and purchase the insurance at the price quoted. Many many thanks.”
“Answered questions correctly for the insurance company that offers cheapest insurance then said it’s gonna be more second and last time will use this yes I am confused”
Hello Stewart,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you, Stewart. We hope to hear from you soon.
Alicia, Confused.com Representative
