“Settled on using Confused.com to purchase my van insurance this year. I used a few sites and this one came out with the cheapest quote, and was also the easiest to understand”
Hello Aled,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Alicia, Confused.com Representative
“Not honest money grabing agents agree to a quote then take your money then ring you back with a problem .underwriters have a problem but for £100 can solve problem or no Cover.”
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon.
Alicia, Confused.com Representative
