“The information I provided was not correctly sent through to the insurer I went through with and as a result once I corrected the error the price went up but I was unaware of the error until after I had paid.”
Hello,
Thank you for leaving your review.
Iβm very sorry to hear your quote details were showing incorrectly on the insurance providerβs site. Please be assured this is not the experience we want for our customers.
We would like to investigate this for you as a matter of priority, therefore can you please email communications@confused.com
Iβm very sorry for any inconvenience this has caused you. We hope to hear from you soon.
Jess, Confused.com Representative
Hello Andrew,
Thank you for leaving your review, your feedback is really valuable to us.
Iβm sorry to hear you feel this way.
If youβd like to contact us, please email communications@confused.com with details of your query and our team will be happy to help.
Jess, Confused.com Representative