Hello,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Jess, Confused.com Representative
Hello Stuart,
Thank you for leaving your review.
I'm sorry to hear the prices you have received are not competitive.
As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently.
If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail.
Jess, Confused.com Representative
“Didn’t get the extra reward promised. Said I had already got it, but I hadn’t. This is luring someone in on a false promise. Disappointing, will stick to Compare the market in future.”
Hello Martin,
Thank you for leaving your review.
I’m unable to locate a claim for a Confused.com reward under your email address.
To claim a reward, please visit the Confused.com Rewards section of our app and complete the claim form.
I hope this helps!
Jess, Confused.com Representative
