Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could not find a way of paying for the insurance and there is no one to contact by phone poor service”

Helpful Report

Posted 10 months ago

Hello Richard, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. You set up and pay for your policy after transferring to the insurers website using the links provided on the results page. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 10 months ago

“I have used confused .com and been very happy with the competitive results.I have also used confused for a number of years”

Helpful Report

Posted 10 months ago

“This offered a lot of possible policies that I could choose from. It would have helped if Confused included a rebuild calculator.”

Helpful Report

Posted 10 months ago

“Great service”

Helpful Report

Posted 10 months ago

“Excellent service and easy to use.”

Helpful Report

Posted 10 months ago

“Found it extremely easy to use and saved over £100 that my current insurer was quoting as a renewal price.”

Helpful Report

Posted 10 months ago

“Amazing service”

Helpful Report

Posted 10 months ago

“Ease of use and convenience”

Helpful Report

Posted 10 months ago

“Really easy to use the site and to compare quotes. The rewards are really good too, nothing that I will actually use .”

Helpful Report

Posted 10 months ago

“Pleased with the variety of quotes given enabling me to make the choice relevant to price and cover I wanted.”

Helpful Report

Posted 10 months ago

“Try his is a multi choice site .. details on choices out . It is no more difficult nor easier than any similar site. Whether the insurance purchases is of value would. Only be known if. And when making a claim.”

Helpful Report

Posted 10 months ago

Hello Felicity, Thank you for leaving your review as your feedback is really important to us. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 10 months ago

“Very quick to find companies once the data is keyed in. Easy to pay”

Helpful Report

Posted 10 months ago

“Easy to compare quotes and loads of quotes to choose from.”

Helpful Report

Posted 10 months ago

“Could not complete my insurance for home - contents and could not find a telephone number”

Helpful Report

Posted 10 months ago

Hello Brian, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 10 months ago

“They did a lot of the comparing of different insurance company. I was happy with that”

Helpful Report

Posted 10 months ago

“Great help in finding our house insurance. We were able to find a better price than our renewal quote.”

Helpful Report

Posted 10 months ago

“Refreshing to find a site easy to navigate. Was able to have ease of mind on my building and contents insurance.”

Helpful Report

Posted 10 months ago

“After the Post Office chose to increase my house and contents insurance premium by 50% I used Confused.com to find me a quote from the AA that was 1/4 less than last year's premium. Excellent service”

Helpful Report

Posted 10 months ago

“Quick, easy and convenient, and the quotes were sensible.”

Helpful Report

Posted 10 months ago

“I saved a small amount that helps a little bit”

Helpful Report

Posted 10 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews