“Enter your details once and get free comparisons every year. It saves a lot of time comparing in year one but in subsequent years makes getting the best value easy. Particularly true because insurance companies do not give the best prices to "loyal customers". They think we are "lazy" and will just stay with them because it is easier. Customers can save hundreds by moving.”
“It came up with a whole variety of costs and covers, made it easy to compare them and, even when a supplier was chosen, there was additional flexibility.”
“You insist on emailing a cade to finish my purchase, by the time I got the code had to start again, did this 3 times.
I phoned customer service, spoke to 2 agents and was going to get passed onto a third when I hung up.
I went with money supermarket who text me a code which I can retrieve while still on my application.customer lost”
Hello Jennifer,
Thank you for leaving your review as your feedback is really important to us.
I completely understand how frustrating this must be and we would like to pass on your feedback to your chosen insurer.
Can you please email communications@confused.com.
I’m very sorry for any inconvenience this has caused you, Jennifer. We hope to hear from you soon.
Ka, Confused.com Representative
“Confused.com prompted me to check out other providers rather than auto renew. As a result I was able to negotiate a cheaper price with my current provider.
Many thanks”
Hello,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Ka, Confused.com Representative
Hello,
Thank you for leaving your review as your feedback is really important to us.
Can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Ka, Confused.com Representative
“As an older person online I find it straightforward to use, even as one who has always
shopped around I have saved on both car and home each time and, the bonus
voucher and coffee makes it a great deal”
