Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,453 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy to use.”

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Posted 1 month ago

“The whole process was very easy one easy to do questionnaire and plenty of quotes from cheapest onwards with everything I needed”

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Posted 1 month ago

“easy to use website and nice to get a reward”

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Posted 1 month ago

“Used them for years, a pleasure to deal with the orgaisation.”

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Posted 1 month ago

“I have been using confused.com for insurance comparisons for many years. Would recommend”

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Posted 1 month ago

“You have confused me by putting rewards on apps. I hate smart phones.”

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Posted 1 month ago

“Confused.com is easy to use and gives out lots of quotes to suit everybody.”

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Posted 1 month ago

“Having used you many times I was disapointed this year when a link to my first choice f.ailed multitude time and my second on linking raised the price from £217 to £271. Sorry went elseware this time.”

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Posted 1 month ago

“Best offers available and easy to make your own choice”

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Posted 1 month ago

“Was easy to follow instructions and they found the cheapest one.”

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Posted 1 month ago

“I think they provide a good service”

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Posted 1 month ago

“Quite Easy they came up with allot of different quotes easy to follow”

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Posted 1 month ago

“Hi. I was looking for landlord insurance. But you don’t do landlord insurance cover.”

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Posted 1 month ago

“I kept getting different prices and now I have asked for my £20 (after purchase ) and had no response”

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Posted 1 month ago

Hello Gladys, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the price you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Ka, Confused.com Representative

Posted 1 month ago

“Very easy to use website All clear There were too many follow up emails which is why I have scored a 9”

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Posted 1 month ago

“Great site ,easy to use”

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Posted 1 month ago

“It was easy to access and it was great to be able to pick preferred choices and do a comparison of benefits/inclusions.”

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Posted 1 month ago

“Very easy to use”

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Posted 1 month ago

“Easy to negotiate & gave price I happy with & cheaper than my renewal with same company direct.”

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Posted 1 month ago

“Hi CONFUSED.COM I use your services to compare prices for my various Insurances and find the information given very useful in helping me make a decision.”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,453 reviews