Hi Suzanne,
Thanks for your review.
I’m sorry to hear the excess on your quote appeared higher than what you selected on the quote form.
If you’d like, please send your quote/reference details via our contact page so we can check the specific quote you used and help you compare or raise it with the insurer.
Jess, Confused.com Representative
“The details of my property held on Confused.com was totally wrong (& certainly not what I confirmed the previous year).
The property main details held were Terraced, 2 bedroom & 1 bathroom whilst my property has always been Link Detached, 3 bedroom & 2 bathrooms.
Also the renewal date held of my house insurance was 3rd December when it’s always been 12th December.
All of these errors caused much lower quotes. I will not be using Confused again.”
Hello Robert,
Thank you for leaving your review. I'm sorry to hear that the property details held on Confused.com were incorrect and that this impacted your renewal quotes.
As a comparison site, we don’t edit the data you provide. If the information shown is inaccurate, please use our contact page to send us your quote/reference details so we can investigate and help you address the issue.
Jess, Confused.com Representative
