Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,763 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“easy website”

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Posted 3 months ago

“Helped me choose a provider i was happy with at a price I thought acceptable. Was expecting coupon etc as purchased through confused.com but has not materialsed as yet”

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Posted 3 months ago

“a good quote for house insurance”

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Posted 3 months ago

“Plenty of options available.”

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Posted 3 months ago

“Thanks to the email from Confused.com I have purchased a very good value home insurance policy.”

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Posted 3 months ago

“They helped me more than my old provider”

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Posted 3 months ago

“Happy with Confused not happy with the Co-op when they doubled the premium!”

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Posted 3 months ago

“The concept is wonderful and obviously gives you the option of considering a number of different policies based on need. However I found the process once you had chosen a potential company somewhat frustrating and live chat is no substitute for a real person. I cannot fault go compares part of the process, quick and efficient. Thank you - would and have used several times.”

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Posted 3 months ago

“Instant quotes, no pressure to buy”

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Posted 3 months ago

“I got a good range of companies offering the product I needed”

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Posted 3 months ago

“Easy to use website showing best prices”

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Posted 3 months ago

“Really easy to use and got the best quotes for car and home insurance! Purchased and got rewards on top, happy days! Keep up the good work!”

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Posted 3 months ago

“Very happy to have found another insurance company with Confused.com at a reasonable cost”

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Posted 3 months ago

“Easy to us. Like the idea of being able to compare like for like”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Easy to use results gave good savings over my original quote.”

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Posted 3 months ago

“trusted by me year after year”

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Posted 3 months ago

“I need house and contents insurance and as l had used Confused .com before they had all my details ,l was able to select and pay for this insurance within 10 minutes and the right price with quite a lot of saving from my existing insurer which proves that insurance company loyalty has no value”

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Posted 3 months ago

“Confused.com provides very good quotes for insurance.”

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Posted 3 months ago

Hello Glyndwr, Thank you for leaving your review as your feedback is really important to us. I'm glad to hear you received good prices but bear in mind you have marked us as 1 star which is negative. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 3 months ago

“I search several comparison sites and have often found the Confused show the best deals”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,763 reviews