“Confused.com made it very easy for me to compare different car insurance quotes in one place. The website is simple to use, and within a few minutes I was able to see several options from different insurers. It saved me time and helped me find a policy that suited my budget and needs. I would definitely recommend Confused.com to anyone looking for a convenient way to find competitive car insurance deals. 🚗👍”
“I went on to Confused.com to look for a New Car Insurance Policy.
The site Was Easy to Use with Plain Simple Instructions and No Gobbledygook.
Thank You”
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We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is.
We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
To help figure out why your price has changed, please first check for these common changes:
Did the payment method change from annual to monthly?
Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car)
Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’)
If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly:
Screenshot of the price on Confused.com
Screenshot of the price on the insurer's website
Insurer's name
Date you obtained the quote
We hope this is resolved for you soon!
Dan, Confused.com Representative
“Easy to use with a great choice of insurance companies. All details available. Always offers great deals, even for better known more reliable brands.”
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Hope this helps!
Dan, Confused.com Representative
