Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,151 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,151 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to compare prices. Got a good deal”

Helpful Report

Posted 3 months ago

“Easy to compare and purchase”

Helpful Report

Posted 3 months ago

“Found good price, good reviews. Much better than my renewal quote”

Helpful Report

Posted 3 months ago

“Gave me various competitive Quotes for car insurance”

Helpful Report

Posted 3 months ago

“Helped me get my renewal half the price I had been quoted. So very please . Easy to use thank you .”

Helpful Report

Posted 3 months ago

“Easy to use.”

Helpful Report

Posted 3 months ago

“Confused is great as you get lots of good deals all b etter than than other sites”

Helpful Report

Posted 3 months ago

“So easy to find your quote, just answer a few questions and you have a choice of very reasonable quotes.would definitely recommend.”

Helpful Report

Posted 3 months ago

“It took me over a week to get my insurance. The quotes were going up as I tried to purchase but something wasn't happening right. I made phone calls with no answers .unresponsive emails. I almost gave up!”

Helpful Report

Posted 3 months ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Dan, Confused.com Representative

Posted 3 months ago

“Ive been on the phone teying to fill all the relevant information, only to fing at the end of Hastings Direct and Tesco dont have a continue that works when i reach the end of filling the form out. !!!!”

Helpful Report

Posted 3 months ago

Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Dan, Confused.com Representative

Posted 3 months ago

“A lot cheaper than most .”

Helpful Report

Posted 3 months ago

“checked different offers”

Helpful Report

Posted 3 months ago

“Excellent service.”

Helpful Report

Posted 3 months ago

“I found the best insurance for me though Confused.com . thank you”

Helpful Report

Posted 3 months ago

“Very easy process and a good price. Thank you”

Helpful Report

Posted 3 months ago

“very easy to do and save ,d me money many thanks”

Helpful Report

Posted 3 months ago

“The choose which services you require before viewing quotes is a nice touch not on other sites, best prices by a mile compared to all the others online”