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Confused.com - Car Insurance Reviews

4.5 Rating 238,142 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,142 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Efficient but passed on incorrect specification of my car to the insurers and consequently cost me money and a wasted morning dealing with a useless robot to correct the detail.
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Posted 1 month ago
Easy to use system offering comprehensive quotes from large number of insurers. Like the benefits you get when you purchase via Confused.com
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Posted 1 month ago
I’ve been with the same motor car insurance company for many years, however, the premium price has gone up and over the years, the last renew had a cost increase of 35%. I’ve had no convictions nor accidents during this period. I called the company to ask why the increase was so great given I mistakenly thought I might get a loyalty discount. I did gain another no claims discount although I wasn’t given a reasonable explanation why there was such a huge cost increase. I then went online to confused.com, entered all my details and found a good reparable insurance company called Directline, they weren’t the cheapest but their Premium Cover was the best option and suited my needs perfectly. The application was simple, payment was easy and the Directline App is first class and contains all the documents.
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Posted 1 month ago
A straightforward way to get good value car insurance.
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Posted 1 month ago
Excellent
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Posted 1 month ago
Excellent customer service
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Posted 1 month ago
Saved more with confused.com
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Posted 1 month ago
I went on all the comparison sites and I got the best deal plus a £20 voucher with confused.com.
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Posted 1 month ago
It was very easy to get competitive quotes and enabled me to make savings
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Posted 1 month ago
Excellent service
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Posted 1 month ago
Easy to follow questions and guidance Plenty of options to choose from Would like options to compare between 2 or 3 quotes and something easier to see the differences instead of having to scroll back and forth.
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Posted 1 month ago
Helped a lot in choosing with breakdown coverage
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Posted 1 month ago
Could have been more specific and drop down options
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Posted 1 month ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. we do provide additional support and guidance for each question on the quote form and on the results page offer a number of filters to make sure you are getting exactly the kind of policy you need. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 1 month ago
I found it easy to use especially for me as an old man, with enough options to choose from.
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Posted 1 month ago
Fastest and easy to find your insurance policy
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Posted 1 month ago
reasonable prices
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Posted 1 month ago
Very much a wake up call for Insurance renewal along with relevant options for value assessment.
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Posted 1 month ago
as I experienced your company is too reliable, ontime and cheap as well I will recommend to my friends and family
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Posted 1 month ago
Very likely. It is very easy to use.
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Posted 1 month ago
Great easy to navigate on line website. You were by far cheaper than Go Compare and the Meerkats. Excellent service I have used your services before. Many thanks.
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Posted 1 month ago
Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews