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Confused.com - Car Insurance Reviews

4.5 Rating 238,150 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,150 reviews
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Anonymous
Anonymous  // 01/01/2019
I got a good quote however after receiving a email the payment system just didn’t work and I ran out of time phoned the next day! Price had gone up nearly hundred pounds excuse is that’s how the system works.!!! So will not be recommending at all.
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Posted 3 months ago
Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Dan, Confused.com Representative
Posted 3 months ago
its ok but i left a message for info about how to register rewards and no one bothered to get in touch. anyway why would i recommend yor site? when theres no benefit to me
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Posted 3 months ago
It took time to find best one
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Posted 3 months ago
It’s a good search engine to guide you to the best deals, never take first time quotes, I phone them up and haggle, tell them you don’t want all the extras “ you want your car insuring “
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Posted 3 months ago
I felt that the renewal offer from my present insurer was rather high so I used Confused .Com to suggest a few cheaper alternatives. I received several suggestions and, as a result, opted for one that was slightly cheaper but gave as good or slightly better features.
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Posted 3 months ago
QUICK, EASY AND SAVES LOADS OF TIME TO SORT ANY INSURANCES, THANK YOU
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Posted 3 months ago
It’s user friendly. This website is helpful for new comers.
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Posted 3 months ago
Easy to use
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Posted 3 months ago
Efficient but passed on incorrect specification of my car to the insurers and consequently cost me money and a wasted morning dealing with a useless robot to correct the detail.
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Posted 3 months ago
Easy to use system offering comprehensive quotes from large number of insurers. Like the benefits you get when you purchase via Confused.com
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Posted 3 months ago
I’ve been with the same motor car insurance company for many years, however, the premium price has gone up and over the years, the last renew had a cost increase of 35%. I’ve had no convictions nor accidents during this period. I called the company to ask why the increase was so great given I mistakenly thought I might get a loyalty discount. I did gain another no claims discount although I wasn’t given a reasonable explanation why there was such a huge cost increase. I then went online to confused.com, entered all my details and found a good reparable insurance company called Directline, they weren’t the cheapest but their Premium Cover was the best option and suited my needs perfectly. The application was simple, payment was easy and the Directline App is first class and contains all the documents.
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Posted 3 months ago
A straightforward way to get good value car insurance.
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Posted 3 months ago
Excellent
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Posted 3 months ago
Excellent customer service
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Posted 3 months ago
Saved more with confused.com
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Posted 3 months ago
I went on all the comparison sites and I got the best deal plus a £20 voucher with confused.com.
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Posted 3 months ago
It was very easy to get competitive quotes and enabled me to make savings
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Posted 3 months ago
Excellent service
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Posted 3 months ago
Easy to follow questions and guidance Plenty of options to choose from Would like options to compare between 2 or 3 quotes and something easier to see the differences instead of having to scroll back and forth.
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Posted 3 months ago
Helped a lot in choosing with breakdown coverage
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Posted 3 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,150 reviews