“A wide range of quotes for my car insurance and brilliant prices so much easier than going to individual companies and the prices way cheaper than when you go to the companies websites. Fantastic service from confused.com there really is no better way of doing it”
“The quotes which you compiled for me were significantly better than my current insurer was quoting for my renewal. There was a good spread of companies all providing a service with which I am happy. Your service saved me hours of work compiling and comparing quotes. An excellent service.”
“I have used Confused.com for three or four years now and have always recieved very good quotations which have followed through to the actual insurance provider with not one problem.”
“Easy to use, the quotes are presented in a clear, simple way. More in depth info is quickly provided if you need it.
No complaints, would highly recommend!”
“I finally accepted the RAC Online Premier quote and went through to complete the proposal process with the insurer, who then fixed up the Direct Debit for monthly premiums and the First premium by Credit Card. Everything seemed to go through OK, but when I tried to go into myRAC account it couldn't accept my email and password to log in. After much angst I eventually managed to get a phone number and with what seemed great reluctance I was finally able to speak to a service centre who found my policy details (which was a big relief). The agent confirmed the policy number and after discussing the cause of the accident I had disclosed, seemed to enable the myRAC and I was then able to download the Cert of Insurance. If everything had gone through without a hitch I would have given you a 10, but because of the hassle I scored you 7 because you are only a quote service, and not the insurance broker I thought you are. I hope you will now give the voucher present and monthly coffee you agreed if I use your quote. Whew! Thank you.”
Hi Beryl,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry for any inconvenience caused.
To access our Confused.com site and our APP, you will require to be in the UK.
We recommend to re-attempt the process once you are back in the UK
Ka, Confused.com Representative
“I spent a considerable amount of time completing the application to obtain a quote, however each time I reached the final step, I receive a message stating that the quote is unavailable. I repeated the process several times, yet there was no clear explanation as to why the quote could not be provided. This was a waste of time and frustrating!”
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com with the details of the quote i.e. date of quote obtained, name of insurer, price
Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
